We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Nashville - Franklin - Cool Springs

Traveller (40)
Room & Suite (30)
Dining (1)
  • Excellent28%
  • Very good4%
  • Average8%
  • Poor9%
  • Terrible51%
24 Nov 2017
“Fall leaves”
3 Oct 2017
Free Wifi
Free Parking
Non-Smoking Hotel
Pets Allowed
Wheelchair access
Self-Serve Laundry
2 Star Hotel
All hotel details
Offers from Extended Stay America - Nashville - Franklin - Cool Springs
Special Offer: Save up to 10% TODAY!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
8 Apr9 Apr
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$110.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Franklin hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "899600aefbf149eda553f646c715af3a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":217702,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[51386398],"additionalContentIds":[],"pollCount":0,"checkin":{"day":8,"month":4,"year":2018},"checkout":{"day":9,"month":4,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":111,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"899600aefbf149eda553f646c715af3a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":112,"lowestMetaPrice":110,"additionalPartner":false,"highestMetaPriceDisplay":112,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":112,"lowestMetaPrice":110,"highestMetaPriceDisplay":112,"hotelName":"Extended Stay America - Nashville - Franklin - Cool Springs","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijg5OTYwMGFlZmJmMTQ5ZWRhNTUzZjY0NmM3MTVhZjNhIiwiQUlLIjoiZGNjNGJlNzBlMDhkNGRjMmJmMjI5YmY0MjAzYWQ2ZWUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "08/04/2018", "checkOut": "09/04/2018", "lowestPrice": "US$110", "hasDates": true, "hacComplete": true, "contentIdMappings": {"51386398":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (71)
Filter reviews
71 results
Traveller rating
Traveller type
Time of year
See what travellers are saying:
Updating list...
1 - 5 of 71 reviews
Reviewed 1 week ago

Booked a king studio when I went to visit friends in Tennessee. I go in to find they ask me to scan my card for incidental s. Something told me to ask what room I was confirmed for and I find out for just a...More

Thank wendy c
Response from 00esa, Manager at Extended Stay America - Nashville - Franklin - Cool SpringsResponded 6 days ago

Wendy, we appreciate you taking the time to provide feedback, and we're sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer...More

Reviewed 1 week ago via mobile

Arrived and waited 35 minutes for the manager to show. Phoned customer help and all they did was put me on hold and call reception. Eh duh, I'm standing here and no-one is here to answer the phone or serve me. Won't book with this...More

Thank SpaceCatJakes
Response from 00esa, Manager at Extended Stay America - Nashville - Franklin - Cool SpringsResponded 1 week ago

We appreciate your comments about your stay at our hotel. We were disappointed to read your feedback, and we apologize for your less than stellar stay. Our team prides itself on delivering wonderful hospitality, so we're sorry this was not your experience with us. Rest...More

Reviewed 17 February 2018

I have stayed at Extended Stay American hotels many, many times and I have NEVER seen such a poorly run property with absolutely no concept of customer service. The first room they put me in was room 308. When I walked in air conditioner had...More

Thank gmac42
Response from 00esa, Manager at Extended Stay America - Nashville - Franklin - Cool SpringsResponded 4 weeks ago

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 2 February 2018

I had booked this Extended Stay- Franklin hotel, as it was one of the only hotels available that specific night. Upon check in time, room was not ready. So I had to come back to hotel at 9pm to be checked in. When walked to...More

Thank Sebastian K
Response from 00esa, Manager at Extended Stay America - Nashville - Franklin - Cool SpringsResponded 3 February 2018

Thank you for choosing to stay with us on your recent trip. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend...More

Reviewed 28 December 2017

I had a great stay I would love to stay there again. I loved the location it was a very nice area plenty of fun. I could actually say I felt like I was home. If possible I would love a complimentary stay if possible....More

Review collected in partnership with this hotel
Thank scbmdiego
Response from 00esa, Manager at Extended Stay America - Nashville - Franklin - Cool SpringsResponded 28 December 2017

Thank you for mentioning Extended Stay America to be your home away from home. We are thrilled to know you liked all of our offerings and that our service along with our facilities was to your satisfaction. On behalf of everyone here, we thank you...More

View more reviews
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Price range
US$72 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Price range
US$72 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (40)
Room & Suite (30)
Dining (1)
Questions & Answers
Get quick answers from Extended Stay America - Nashville - Franklin - Cool Springs staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Room Tips
"Do not stay here, period"
Read review
"terrible hotel and rooms."
Read review
"Lots of construction in Nashville. Do not stay at any Extended Stay, unless you want to drink in the parking..."
Read review
"Warning stay away form this hotel"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing