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Country Inn & Suites By Carlson, Cool Springs

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Country Inn & Suites By Carlson, Cool Springs
Country Inn & Suites By Carlson, Cool Springs
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512 Reviews from our TripAdvisor Community

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Showing 512: English reviews
Terre Haute, Indiana
Reviewed yesterday NEW

Needed a last minute place to stay and found the location. A little hard to find, but close to shopping and lots of places to eat. The place was clean. Check was average, not rude and uncaring, just not super friendly. Would recommend and would stay here again for the price.

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Helpful?
Thank Mark A
Raeford, North Carolina
Reviewed 6 days ago NEW

Negative: picture and reviews on their site is very misleading! Maintenance for this hotel is severely lacking. Bugs in room, shower curtain and room curtain dirty (huge stains, how do we miss that?), remote filthy (cleaned it myself), guide in correct in room (yes minor issue, but it's the little things), no pad or pen in room, no guide to...

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Helpful?
Thank bbj0872
Montgomery, Alabama
Reviewed 1 week ago

I stayed at this Country Inn and Suites less than a year ago, and on my most recent stay I found things significantly different. Last time they had upgraded me to a suite, so maybe it's a difference between the suite and the regular rooms, but I was significantly underwhelmed. The room I stayed in (with two beds--can't remember if...

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Helpful?
Thank Kermit753
Grand Haven, Michigan
Reviewed 1 week ago

This Country Inn has obviously been around for quite some time and is in need of some basic updating. The location is good, convenient to the highway, a mall and restaurants. The staff were okay, but they're in need of some basic training in communication skills. None that I dealt with went out of their way to be friendly, nor...

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Helpful?
Thank topfan
Evansville, Indiana
Reviewed 1 week ago

Everything you expect from CI&S. This one is showing her age a little, but nothing to worry about. The staff was efficient and responsive. Room was clean and quiet. Location is safe, with quick access to Cool Springs Galleria and numerous restaurants. And t's right off I-65.

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Helpful?
Thank grambo9068
Franklin, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank angelalY273DG
Louisville, Kentucky
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Skyebyrd77
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Franklin, Tennessee
Reviewed 3 weeks ago via mobile

Once again my stay at Country Inn & Suites was great! The sweet lady who cooks and prepares the breakfast is a doll! I watched her attend to everyone in the area, making sure we were all taken care of :) My favorite place to stay in Franklin!

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Thank Joliesbucketlist
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 317brentr
Chicago, Illinois
Reviewed 4 weeks ago

I had a great first impression of the hotel, the lobby area has recently been refurbished and looks really clean and modern, this however doesn't extend to the rooms. I had a ground floor room and it was spacious and clean, it was a little dated though and was a disconnect from the updated lobby. Location wise, it's great, you...

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Helpful?
Thank SacredTrickster

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Cool Springs, TN, where guests are treated to thoughtful services like a well-equipped fitness center, a sparkling indoor pool and free high-speed Internet access. Situated just 20 minutes from Nashville off I-65, the hotel's location near Franklin, TN puts guests close to delightful attractions like Historic Downtown Franklin and Cool Springs Galleria Mall. The hotel's comfortable rooms and suites feature convenient items like a microwave and a refrigerator, and are sure to provide a relaxing, peaceful place to stay. After a restful night, venture down to the hotel's pleasant dining area to enjoy the complimentary, hot Be Our Guest Breakfast buffet-you'll feel as if you'd never left home. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Cool Springs

Address: 7120 S Springs Dr, Franklin, TN 37067-1615
Region: United States > Tennessee > Franklin
Price Range: £85 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Cool Springs 2.5*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Expedia, Carlson, Hotels.com, Orbitz, Priceline, Booking.com, Travelocity and Hotwire so you can book your Country Inn & Suites By Carlson, Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites By Carlson, Cool Springs
Country Inn & Suites By Carlson, Cool Springs Hotel Franklin
Country Inn Franklin
Country Inn Cool Springs
Franklin Country Inn
Hotel Style:
#6 Family Hotel in Franklin
#8 Business Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Cool Springs staff and other travellers.
4 questions
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Fort Walton Beach, Florida
5 months ago
Marion, IN, United States
10 months ago
Plainfield, Illinois
over a year ago

See all questions (4)

Questions? Get answers from Country Inn & Suites By Carlson, Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is better”
 of 5 bubbles bbj0872, 11 Jan 2017 | Read review
“Not sure, we were never given one.”
 of 5 bubbles L9202FZjamesh, 12 Nov 2016 | Read review
“Rooms on east side of building face a Harley dealership, so expect to hear that.”
 of 5 bubbles PaulaMorton, 16 Oct 2016 | Read review
“Stay on the first floor.”
 of 5 bubbles jpslm271, 24 Sep 2016 | Read review
“Every room is good :)”
 of 5 bubbles Joliesbucketlist, 13 Sep 2016 | Read review
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