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Country Inn & Suites By Carlson, Cool Springs

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Country Inn & Suites By Carlson, Cool Springs
Country Inn & Suites By Carlson, Cool Springs
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522 Reviews from our TripAdvisor Community

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Showing 522: English reviews
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Hickory, United States
Reviewed 2 days ago NEW

Pictures looked nice and was rated 4 stars. This was not the case. indoor Pool was cloudy and all towels were dirty. Rooms were average. Breakfast area was not keep clean including the trash. Not a good value for the money.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank J8560ESjohnw
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Thank you for taking the time to write your review. We at the Country Inn and Suites want you to know we work diligently to ensure the matters you described are fully investigated. We appreciate you bringing this matter to our attention and we certainly look forward to earning your trust in the future. Again, we apologize your stay was...

Reviewed 1 week ago via mobile

So nice and quiet for a weekend getaway! Had a great time and the in-room jacuzzi was EXACTLY what we were looking for! 1 block from mall and 2 blacks from movie theatre made it perfect for a date night x2!

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Helpful?
Thank Lenair S
Nashville, Tennessee
Reviewed 2 weeks ago via mobile

We stayed this hotel few times when we moved to Nashville and my kids want to swim during winter season. Because this hotel was pretty clean, reasonable price (when compared other Nashville hotels), good breakfast, good employees and cookies for kids. Room was pretty nice. When I asked to prepare a big room for 3 adults+2 kids, they prepared biggest...

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Helpful?
Thank Joon L
Athens, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank jefersonl327
Saint Charles, Illinois
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Carmen S
Knoxville, United States
Reviewed 2 weeks ago

This hotel had a refresh several years ago. Noise from adjoining rooms is plentiful. The sales manager at the front desk was argumentative and harsh. No guest should be treated the way I was treated. I stayed at this hotel multiple times in 2016. Consider going across the street, Seven Springs Blvd in Cool Springs- there are three other hotels,...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank S1705JSjeffd
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Hello and thank you for writing your review. We are delighted you stayed with us and regret you were disturbed by any noise from other rooms. We are more than happy to address this when you let us know. We want your stay to be as pleasant as possible and certainly want to address your needs in a timely manner....

Florence, Alabama
Reviewed 3 weeks ago

We had an amazing time in Franklin. This hotel is definitely one I'd stay at again. It is Centrally located in the heart of Franklin. You are five minutes from everything at this location. We will definitely be staying here again.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank aaronalexander316
Guntersville, United States
Reviewed 24 January 2017

Everything was really good. Cleanliness, price, complimentary breakfast, the shower water pressure almost blew me out of the shower. The only thing that made me mad was when housekeeping knocked on my door at 6:30AM to see if I needed anything. I will definitely be putting the "Do Not Disturb" hanger on my door next time.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank N6737ODjohnr
lansing, ks
Reviewed 21 January 2017

Nice rooms, yummy breakfast, close to attractions, quick check in/out, staff was very helpful when we had to book another room after having checked out due to a flight cancellation. Will stay here again next time we are in the area.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank pedersenap
Destin, Florida
Reviewed 16 January 2017

This hotel is right off I-65 just south of Nashville. It was a great stopping point for snowbird couple on their way to Florida. They offer an excellent breakfast with many options. I would stay there again in the future.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank EnjoyRetirement2016
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We just LOVED reading this great review. Thank you for staying with us and writing such a great review. Come see us again! We appreciate you!!!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Cool Springs, TN, where guests are treated to thoughtful services like a well-equipped fitness center, a sparkling indoor pool and free high-speed Internet access. Situated just 20 minutes from Nashville off I-65, the hotel's location near Franklin, TN puts guests close to delightful attractions like Historic Downtown Franklin and Cool Springs Galleria Mall. The hotel's comfortable rooms and suites feature convenient items like a microwave and a refrigerator, and are sure to provide a relaxing, peaceful place to stay. After a restful night, venture down to the hotel's pleasant dining area to enjoy the complimentary, hot Be Our Guest Breakfast buffet-you'll feel as if you'd never left home. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Cool Springs

Address: 7120 South Springs Drive, Franklin, TN 37067
Region: United States > Tennessee > Franklin
Price Range: £86 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Cool Springs 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson, Cool Springs
Country Inn & Suites By Carlson, Cool Springs Hotel Franklin
Country Inn Franklin
Country Inn Cool Springs
Franklin Country Inn
Hotel Style:
#6 Family Hotel in Franklin
#8 Business Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Cool Springs staff and other travellers.
5 questions
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Indianapolis, Indiana
28 days ago
Fort Walton Beach, Florida
6 months ago
Marion, IN, United States
11 months ago
Plainfield, Illinois
over a year ago

See all questions (5)

Questions? Get answers from Country Inn & Suites By Carlson, Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is better”
 of 5 bubbles bbj0872, 11 Jan 2017 | Read review
“Not sure, we were never given one.”
 of 5 bubbles L9202FZjamesh, 12 Nov 2016 | Read review
“Rooms on east side of building face a Harley dealership, so expect to hear that.”
 of 5 bubbles PaulaMorton, 16 Oct 2016 | Read review
“Stay on the first floor.”
 of 5 bubbles jpslm271, 24 Sep 2016 | Read review
“Every room is good :)”
 of 5 bubbles Joliesbucketlist, 13 Sep 2016 | Read review
5 of 5