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La Quinta Inn & Suites Nashville Franklin

Traveller (49)
Room & Suite (47)
Video (1)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Heated pool
Hot Tub
Indoor pool
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS

Location

Full view
44Car recommended
Grade: 44 out of 100
35Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
791Reviews
76Photos
4Q+A
100Room tips
Traveller rating
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  • 204
  • 188
  • 121
  • 104
Time of year
Traveller type
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  • English
Popular mentions
This is ok for the price, we have stayed here before-traveling with our dog. We are LQ rewards members. The rooms are way beyond need of refurbishing, staff is for the most part friendly. When we were checking in on a Tuesday at about 7 pm, there was a sign at the front desk
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Review collected in partnership with La Quinta
Hotel room was very dirty, carpet was stained in many spots, some spots had crusted dirt. The sheets on the bed felt like sandpaper, very uncomfortable bed, one side was sunken in. Coffee maker did not work properly, door to the room did not completely close, dead bolt did not
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Review collected in partnership with La Quinta
First let me say I really like LQ's. I was very disappointed in this property. It seems to be a very old property that has never been updated. I read some reviews that said it was outdated but clean. I though ok as long as it's clean. I would not say that it is clean. When we
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Review collected in partnership with La Quinta
Response from La_Quinta_GM1034, General Manager at La Quinta Inn & Suites Nashville Franklin
Responded 5 days ago
We are not one of the newer properties, I agree, but we do our best to make each Guest feel comfortable and rested. I sincerely apologize that this was not the true La Quinta experience that you expected and deserved. There are a few different La Quinta styles, and each may have different amenities and breakfast items. We serve a basic continental along with a waffle station. I also regret that your room was not up to your standards and had a negative impact on your visit with us. I do thank you for making me aware of your observations and for choosing to stay with La Quinta.
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Room wasn't ready, tried to tell us they were overbooked and we got there at 6pm! Will not stay again. Room was haphazardly cleaned and the breakfast was the worst we've had at a La Quinta. Front desk staff was decent though.
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Review collected in partnership with La Quinta
Response from La_Quinta_GM1034, General Manager at La Quinta Inn & Suites Nashville Franklin
Responded 2 weeks ago
Infrequent maintenance issues occur which may sometimes make rooms unavailable and I apologize for the inconvenience and inconsistency in service. I would welcome the opportunity to have you visit us again. Thank you.
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I did not realize this was the dog friendly hotel in Franklin. We happened to be there during a local dog show. Dogs and their allergy inducing dander were everywhere. The rooms were small and had no fridge or microwave. The breakfast was pathetic. The only protein was a
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Response from La_Quinta_GM1034, General Manager at La Quinta Inn & Suites Nashville Franklin
Responded 2 weeks ago
Most of our rooms do have a microwave and fridge. We also have them available upon request and I apologize if this was made known to you. We are indeed a widely publicized pet friendly hotel and our breakfast is a standard continental, which includes cottage cheese, seeds, and yogurts. I thank you for taking the time to review our hotel and hope you will stay with us again.
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Bathroom
This was written on the door on the inside
Me and Mags in front closet
Shower
Coffee maker
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12345610
What is your pet policy? Any weight restrictions? Thanks
This comes from the Trips with Pets website: "Book a stay at La Quinta Inns and Suites. La Quinta provides quality hotel accommodations for business and leisure travelers. Take advantage of free Internet access, free breakfast, comfy beds at pet friendly La Quinta. Pet Policy: Pets stay FREE and no pet deposit is required. Two domestic pets are welcome per guest room. There is no pet weight limit. Book Now at Pet friendly La Quinta Inns & Suites!"
1 vote
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How do I cancel my reservation?
Just call the property by 6pm your day of arrival and they cancel at no charge at most la Quinta prperties
0 votes
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I would just call ahead during the day and ask. My room was very nice. They seem very nice at front desk
0 votes
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Your best bet would be to stay at a non-pet friendly hotel. This hotel strives to accommodate people with well-behaved pets since there are several dog shows in the area during the year. Without them, we would have no place to stay but our cars in the parking lot at the dog show.
0 votes
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"top floor facing away from highway"
"Would love carpet pulled out and laminate floors. "
"Clean better around the mat in the tub and the shower head. "
"No tips. Nice clean room"
"I would not go back to this hotel unless they did a total renovation of the property."
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PRICE RANGE
US$93 - US$137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta inn nashville-franklin hotel franklinfranklin la quintala quinta franklin
LOCATION
United StatesTennesseeFranklin
NUMBER OF ROOMS
101
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