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La Quinta Inn & Suites Nashville Franklin

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Traveller (48)
Room & Suite (58)
Pool & Beach (8)
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Overview
  • Excellent21%
  • Very good29%
  • Average23%
  • Poor15%
  • Terrible12%
Travellers talk about
“cracker barrel”(46 reviews)
“room was clean”(44 reviews)
“dog show”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (741)
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LanguageEnglish
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All reviewscracker barrelroom was cleandog showindoor poolstaying at this hotelroad noisehot tubnight's sleepthe staff was friendly and helpfulwould stay againpetreclinerinterstatenashville
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11 - 15 of 740 reviews
Reviewed 28 March 2018

please update hotel didn't feel very clean either , service was fair, we have stayed at a la quinta before and it was very nice clean updated and breakfast selection was better. would not stay at this hotel again very disappointedMore

Review collected in partnership with La Quinta
Thank S8738WAamyo
Response from La_Quinta_GM1034, Manager at La Quinta Inn & Suites Nashville FranklinResponded 29 March 2018

Thank you for your feedback. I will share it with the team. I apologize that you did not have a good experience. People are not aware that there is a difference in the La Quinta brand. The majority are Franchises (privately owned). The remainder are...More

Reviewed 28 March 2018

Only because the address was Franklin did we think this place would be fine to stay in with our two small dogs. They scratched themselves all night. I woke up extra early so we could vacate ASAP. The only redeeming quality was the bed. It...More

Thank cassie013
Response from La_Quinta_GM1034, Manager at La Quinta Inn & Suites Nashville FranklinResponded 29 March 2018

Hello, I am saddened to hear about your recent visit to our location. Please accept my apologies. This in not the type of experience that we want you to have when staying with us. This is not a matter for an email. This is a...More

Reviewed 27 March 2018 via mobile

We found hair in our shower. Cardboard pieces in the corner of the room. The coffee maker had coffee stains on it. Obviously our room was not cleaned!!! The pool area was poorly lit. There were no clean pool towels. The pool filter was full...More

Thank JenniferL1234
Response from La_Quinta_GM1034, Manager at La Quinta Inn & Suites Nashville FranklinResponded 28 March 2018

Hello Jennifer, Thank you for taking the time to leave your feedback. I apologize that you had a awful experience. I would love to speak with you as opposed to leaving an email. Will you please call me at 615-791-7700 ext. 162? Thank you! Thomasina...More

Reviewed 27 March 2018

The people here are always so courteous and rooms are clean. The facility desperately needs remodeling but we will stay here again because of the location, cleanliness, nice folks and they’re friendly to pets. We stayed on the second floor and there is road noise...More

Thank thatchbox20
Reviewed 20 March 2018

My family and I had a pleasant stay at this hotel. It was also a great location which had a variety of restaurants. We also enjoyed the indoor pool. The staff was friendly and helpful checking in and out.

Review collected in partnership with La Quinta
Thank 670aracelia
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$82 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Franklin
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$82 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Franklin
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (48)
Room & Suite (58)
Pool & Beach (8)
Dining (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Laura H
5 April 2017|
AnswerShow all 4 answers
Response from davidwB6271TJ | Reviewed this property |
Just call the property by 6pm your day of arrival and they cancel at no charge at most la Quinta prperties
0
Votes
JeanB862
31 August 2015|
AnswerShow all 2 answers
Response from stemor99 | Reviewed this property |
I would just call ahead during the day and ask. My room was very nice. They seem very nice at front desk
0
Votes
tkay2015
5 April 2015|
AnswerShow all 4 answers
Response from michaelmE5964LS | Reviewed this property |
Your best bet would be to stay at a non-pet friendly hotel. This hotel strives to accommodate people with well-behaved pets since there are several dog shows in the area during the year. Without them, we would have no place... More
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Votes
Room Tips
"Don't look under the sleeper sofa as they did not clean under there. We had to move it is the only reason..."
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"Stay somewhere else"
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"Needs updating"
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"Host either didn't know about bed sizes or just lied to get me to stay."
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