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Quality Inn

Traveller (21)
Room & Suite (27)
Dining (5)

About

Location
Cleanliness
Service
Value
The Quality Inn & Suites™ hotel is conveniently located off Interstate 65 in historic Franklin. The CoolSprings Galleria mall, the historic Carnton Plantation, the scenic Natchez Trace Parkway, and the Factory at Franklin shopping, dining and entertainment complex are minutes from this Franklin hotel. The Nashville International Airport is 20 miles away.Points of interest in the nearby city of Nashville include:•Country Music Hall of Fame and Museum•Nashville Convention Center•Tennessee State University•Grand Ole Opry music hall•Gaylord Entertainment Center. A variety of restaurants and cocktail lounges are located in the surrounding area.Guests of this Franklin, TN hotel are invited to enjoy amenities and features like:•Free deluxe continental breakfast•Free wireless high-speed Internet access•Free local calls•Free coffee•Pet-friendly hotel (nightly fee)Guests will enjoy a free weekday newspaper Access to fax and copy services in the business center is offered for added convenience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
120Reviews
58Photos
1Q+A
27Room tips
Traveller rating
  • 12
  • 38
  • 33
  • 17
  • 20
Time of year
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  • English
Popular mentions
You expect a certain level from QI and it is not a high level, just medium. This hotel is what you would expect for a $30 hotel. The king room had a very old dirty sofa in it. It had little square crappy pillows. The sink was cracked. My white socks are no longer white.
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Response from Nash D, Manager at Quality Inn
Responded 27 Nov 2018
Respected Guest, Thank you for taking your time and review your stay. We are very sorry for your experience and will make sure that we learn from it and not repeat the same mistakes. We did refurbish the hotel with brand new beds, Furniture, TV and more. We will be upgrading the bathrooms soon as well. We hope you will give us another chance and stay with us in the future. Thank you, General Manager.
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+1
Photos are from October 2018. Overall, not a comfortable stay. Wish I had looked further back at all of the Trip Advisor reviews as I am surprised Choice Hotels allows this property to stay in network.
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Response from Nash D, Manager at Quality Inn
Responded 27 Nov 2018
Respected Guest, We are really sorry for your experience. We assure you that we have taken steps to further improve our services and will keep on improving our hotel. We hope you will give us another chance and stay with us in the future. Thank you, General Manager
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We stayed at Quality Inn Franklin passing thru. I got a great rate using my Farm Bureau discount! This is an outside hotel- very clean. Front desk staff both the night of check in and morning of checkout were wonderful. Breakfast next morning was very nice! Yes this an older
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Response from Nash D, Manager at Quality Inn
Responded 27 Nov 2018
Respected Guest, Thank you for our kind words. We really appreciate your time in reviewing your stay. We hope to see you on your next visit. Thank you, General Manager
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The room looked brand new. The bed was comfortable. No bugs anywhere. The breakfast was decent. They went out of their way to make sure we had what we needed. They keep this motel in great condition..
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Response from Nash D, Manager at Quality Inn
Responded 4 Jul 2018
Respected Guest, Thank you very much for your detailed review. We are so glad you enjoyed your stay. We would love to see you on your next visit. Please let us know if you have further feedback. Thank you, General Manager
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I always check TripAdvisor before we stay somewhere and I read previous reviews on get before making my final decision. I gave this hotel and average review but I was a little disappointed. Check in was pleasant and the lobby is decent. I knew going in that this was an old style
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Response from Nash D, General Manager at Quality Inn
Responded 25 Apr 2018
Respected christien, We thank you for your very detailed review. I want to appologize for not exceeding your expectation and we will use your detailed feedback to improve our services. We will work on improving all the deficiencies that are in our control. We hope you will give us another chance and stay will us in the future. Thank you, N Desai General Manager
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2 double bed suite
Stain on toilet seat
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123456
We are renting the first 3 months of 2015. Is the pool heated?
When we were there the pool wasn't even filled with water!!
0 votes
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"Quality Inns are typically two floors this one does not have an elevator, only stairs to second floor."
"We had a room on the first floor that was on the back side of the hotel, away from I 65 and the road."
"back side away from road is quieter"
"Carpet by sink and shower was wet and musty. Shower room had mold on the ceiling."
"Take top floor"
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123456
PRICE RANGE
US$69 - US$136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality hotel franklinquality inn and suitesquality inn franklin
LOCATION
United StatesTennesseeFranklin
NUMBER OF ROOMS
63
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