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Residence Inn Jackson

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Residence Inn Jackson
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241 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Louisville, Kentucky
Reviewed 2 weeks ago via mobile

Clean and affordable place to stay with a nice breakfast of eggs, sausage, biscuits, etc. We were visiting family in the area and it was a convenient location for groceries, restaurants and just off the highway. The kitchenette in the room was nice providing us with a refrigerator, stove, coffee pot and microwave along with dishes.

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Helpful?
Thank patti240
KemualBishop, Front Office Manager at Residence Inn Jackson, responded to this review

Dear Guest, Thank you for sharing your feedback on your recent stay. I am glad to hear that we met your expectations. We pride ourselves on not only meeting expectations but also exceeding expectations. Your feedback will be shared with our team to inspire and encourage them on their good work. Thank you again for sharing and for choosing Residence...

Emerald Isle, North Carolina
Reviewed 2 weeks ago via mobile

We chose this hotel because of the reviews and the halfway point of our trip. It's right off Interstate 40, easy on and off. The rate was very good , the staff so very friendly, room was very clean. The breakfast was good, with lots of choices . This hotel will now be the ONLY hotel we stay in on...

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Helpful?
Thank Usmcwife926
KemualBishop, Front Office Manager at Residence Inn Jackson, responded to this review

Dear Guest, Thank you for sharing your feedback on your recent stay. I am glad to hear that we met your expectations and we hope to accommodate you in the future. Thank you again for sharing and for choosing Residence Inn by Marriott. Yours in Hospitality, Front Office Manager Kemual Bishop

Jackson, Tennessee
Reviewed 2 weeks ago via mobile

I enjoyed our stay, it was welcoming and breakfast was delicious. The rooms were roomy and i loved the kitchenette. The beds can use improvement, i felt like i slept on a pull out and the pillows are awful for neck problems. I def have knots and crooks in my back and neck. the pool was nice and clean but...

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Helpful?
Thank tgodsonly
KemualBishop, Front Office Manager at Residence Inn Jackson, responded to this review

Dear Guest, Thank you for sharing your feedback on your recent stay. I am glad to hear that we met your expectations. I want to apologize for the appearance of the hot tub and comfort the bed. I have shared your views with the maintenance department to eliminate these issues. We hope to win back your confidence during your next...

Tennessee
Reviewed 3 weeks ago via mobile

I stayed here when I traveled for work last month. I loved that is was pet friendly, because I was able to bring my dog along with me. I had to pay a small non -refundable fee, but it was worth it. The rooms were clean, and the bed was really comfortable. There was nice sized work area. The biggest...

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Helpful?
Thank Ann C
KemualBishop, Front Office Manager at Residence Inn Jackson, responded to this review

Dear Guest, Thank you for sharing your feedback on your recent stay. I am glad to hear that we met your expectations and we hope to accommodate you in the future. Thank you again for sharing and for choosing Residence Inn by Marriott. Yours in Hospitality, Front Office Manager Kemual Bishop

Richmond, Kentucky, United States
Reviewed 1 December 2016

We have been stopping at this Residence Inn since it first opened. It has been our regular stopping point in our trips between Kentucky and Texas. We have always considered it to be exceptional but on our recent trip we stopped in on each direction of the trip and both times we found the facility to be sub-par. We had...

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Helpful?
Thank Charles C
Chattanooga, Tennessee
Reviewed 1 December 2016

This hotel staff was the nicest we've ever encountered during our travels. The general manager JC Shelley, front office manager Kemual Bishop, and front desk hostess Brittany James treated us so well! And both of the men worked both sides--at least one morning they were in the breakfast area, serving! The maintenance and housekeeping staff were the same! Beautiful, well-kept...

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Helpful?
1Thank fred4titus
Wrightstown, New Jersey
Reviewed 29 November 2016 via mobile

Needed a room for one night - traveling to the east coast. The hotel is fantastic - beautiful big room, friendly customer service, hospitality food & beverages, room to park our trailer and suburban. So happy we picked this hotel.

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Helpful?
1Thank Nikkiyipp
Virginia
Reviewed 27 November 2016

Great location. You can quickly get off/on the interstate. Near a gas station. Offers breakfast, though the morning didn't start until 7am and I had to leave by 6:30am. Would be nice to have some fruit sitting out or even hot water and oatmeal. Something that I could grab and eat on my drive, even if it's not the full...

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Helpful?
1Thank Emily S
Hernando, Mississippi
Reviewed 24 November 2016

Stayed overnight while driving up north. I always like staying at Residence Inns because I am usually traveling with 5 people and they have the most room. However, this was one of the most uncomfortable Residence Inns ever. __________ Pros: +Beds were comfortable +Hotel had nice decor and looked overall nice +Newer hotel __________ Cons: -LOUD. This hotel is literally...

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Helpful?
1Thank Eric S
Charleston
Reviewed 24 November 2016

Greeted by Valerie, she checked us in and even found us a room we preferred more than our original assigned room. We stayed 5 nights and enjoyed our stay thoroughly. The first night, Wednesday, we met Carol, who seemed to be in charge of the evening hospitality. Yummy, waffles and her perky, friendly personality started our stay perfectly. We also...

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Helpful?
1Thank muchfuntravelin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Residence Inn Jackson hotel is the only extended stay property in the area and we offer a choice of studio, one-bedroom, and two-bedroom suites with king or queen beds and modern amenities. All of our suites are designed with separate living and sleeping areas, as well as a fully-equipped kitchen so you can enjoy an apartment-style experience during your visit. We make it easy for you to enjoy a home away from home experience, take care of business while you are away from the office, or just relax in comfort during your leisure trip. Enjoy complimentary Internet access throughout your stay, and conveniences including complimentary grocery delivery service and breakfast each morning!Whether you’re staying with us for a long weekend or for an entire week, you can look forward to a home away from home experience at the Residence Inn Jackson hotel. We put you within easy reach of area work sites, hospitals, event grounds, and attractions. Easily accessible from Interstate 40, we are the only hotel that offers corporate housing and cater to extended stay travelers who are visiting us for business and leisure purposes! ... more   less 

Additional Information about Residence Inn Jackson

Address: 126 Old Medina Crossing, Jackson, TN 38305
Region: United States > Tennessee > Jackson
Price Range: £115 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Jackson 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Residence Inn Jackson Hotel Jackson
Hotel Style:
#3 Family Hotel in Jackson
#4 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Jackson staff and other travellers.
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Questions? Get answers from Residence Inn Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
 of 5 bubbles CharlesC351, 1 Dec 2016 | Read review
“Front side of the hotel, which faces away from I 40”
 of 5 bubbles fred4titus, 1 Dec 2016 | Read review
“Corner room on backside had a lot of interstate noise”
 of 5 bubbles emilysI6873MW, 27 Nov 2016 | Read review
“Try and get a room that is NOT facing i-40, or you will not get sleep.”
 of 5 bubbles EricS290, 24 Nov 2016 | Read review
“It sits on I40 which is busy all night long. Choose a room on the side away from the Interstate.”
 of 5 bubbles 338cynthias, 11 Oct 2016 | Read review
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