We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

MainStay Suites Knoxville

View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Great Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
MainStay Suites Knoxville
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

339 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
There are newer reviews for MainStay Suites Knoxville
See the most recent reviews
Showing 337: English reviews
Greer SC
Reviewed 27 July 2015

Excellent experience from start to finish. Everything in the room was clean, well ordered, and worked perfectly. Great water pressure and comfortable and quiet air conditioning. Fairly good selection in continental breakfast.

1Thank DRBrame
Reviewed 20 July 2015

We stopped here for a quick overnight stay on our way to visit family. We were disappointed since the Choice Hotels site gave this hotel 4+ stars. Our room smelled musty and the sheets felt damp due to humidity. The drain in the tub needed some attention as it barely drained. The breakfast was really not good - dry (powdered?)...

1Thank cmiller387
Knoxville, Tennessee
Reviewed 19 July 2015

Sometimes you just need to get away from everyone! Work drives you nuts, drivers drive you crazy, and crazy neighbors just want to bring you cats.....yes, cats.... I wanted a balcony, mid-priced, Starbucks, and a gold crown. Mainstay offered the most relaxing few days I have ever had! Most would think east Knoxville an undesirable section of town, but those...

1Thank happyhotelhunter546
Spring Hill, Florida
Reviewed 9 July 2015

We have stayed here before and enjoyed our stay. This time we were disappointed. The hotel looked well used this time. The walls had chips out of the corners and didn't have the clean fresh look it had other times we stayed there. Our king size bed we had, some one has made it up using a queen size sheet...

1Thank Butch L
Mount Vernon
Reviewed 8 July 2015

We booked a king suite last weekend for 3 nights. We were in town for a convention, and the hotel was fully booked. Our 'room' was bigger than the apartment we live in. There were 3 of us sharing, and plenty of room for all of us. We had a full size fridge, a stovetop, dishwasher, microwave, and coffeemaker. There...

Thank Frogbrain22695
Reviewed 6 July 2015

The staff were all wonderful to us. We were at a convention over the 4th of July weekend (2015). The room was clean, all necessary amenities, but the mattress was incredible! I know the brand was Sealy, Perfect Sleeper. Can someone tell me what the firmness level is? Where can I buy one like it for myself? We will definitely...

Thank Sal G
Austin, Texas
Reviewed 17 June 2015

Main Stay rates were decent, so i can't complain much about it. The elevator got stuck when i reached there to check in. Front desk was a big commotion, but they did accommodate me without too much fuzz. The elevator got stuck again and again, multiple time during my 4 nights stay there. The day I was going to check...

Thank Animon J
Lexington, Tennessee
Reviewed 10 June 2015

I normally bring my own pillow, but it wasn't needed. Theirs were perfect. The room was clean, the lobby well maintained, breakfast was hot and plentiful. The staff was super nice. I really liked the "Store" in the lobby. It had snacks, drinks, toiletry items, even frozen dinners! Situated between a Hooters and and a Cracker Barrel, it had good...

1Thank Ramona O
ird21, Front Office Manager at MainStay Suites Knoxville, responded to this review

We thank you kindly for your review. We are glad you enjoyed your stay and were pleased with each of our amenities. We hope to have you with us again soon!

Columbia, Tennessee
Reviewed 3 June 2015

We stayed at the Mainstay for a softball tournament. Bo was probably one of the best Group Sales Reps I have spoken with and more than helpful with accommodating our team with rooms, giving restaurant suggestions and directions to the ball park. Ruth our front desk clerk was wonderful as well. Couldn't have asked for a better weekend stay. Rooms...

Thank April W
Evansville, Indiana
Reviewed 28 May 2015

Friendly staff. Very welcoming. Offered restaurant suggestions with coupons. Breakfast selection was small. Also, breakfast room was tight for a busy Saturday. Stayed 3 nights. Missed cleaning the room on one occasion. Large room that would be good for family. Good location.

Thank 413travelers1976

91 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (43)
Room/Suite (10)
Bathroom (4)
Hotel & Grounds (1)
View from Room (2)
Dining (1)
Other (25)

Management photos: Courtesy of the property manager

All Management Photos (48)
Room/Suite (21)
Hotel & Grounds (7)
Business Centre/Function Rooms (2)
Dining (3)
Other (15)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Knoxville hotels
0.3 mi away
Comfort Suites Knoxville
Comfort Suites Knoxville
#28 of 87 in Knoxville
270 reviews
0.2 mi away
Quality Inn Merchants Drive
Quality Inn Merchants Drive
#48 of 87 in Knoxville
190 reviews
0.3 mi away
Best Western Knoxville Suites
Show Prices
Show Prices
Show Prices
0.3 mi away
Sleep Inn North Knoxville
Sleep Inn North Knoxville
#40 of 87 in Knoxville
205 reviews
0.3 mi away
Hampton Inn and Suites Knoxville North
0.2 mi away
Red Roof Inn Knoxville North - Merchants Drive
Show Prices
Show Prices
Show Prices


  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The MainStay Suites extended stay hotel is the perfect place to stay during your next visit to East Tennessee make us your home away from home. Our countless amenities and courteous staff are sure to please. All rooms feature Fully equipped kitchens and 32" LCD televisions. Our property features an onsite Laundry facility, 24 hour fitness center and business center. Free parking, Wi-Fi and hot breakfast provided each morning. We pride our self on providing a memorable stay in a favorable way at the Mainstay Suites Knoxville. Our 86 room extended stay hotel is conveniently located 4 miles north of downtown Knoxville, the Knoxville Convention center and the University of Tennessee, also located directly off Interstate 75. Many corporate offices are located within minutes of our property including Sysco, Regal entertainment group, Kimberly-Clark, Pilot flying J, TVA and Y-12. ... more   less 

Additional Information about MainStay Suites Knoxville

Address: 144 Merchant Dr, Knoxville, TN 37912-3501
Region: United States > Tennessee > Knoxville
Price Range: £63 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Knoxville 2.5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Choice Hotels, Hotels.com, Hotwire, Cancelon, Priceline, TripOnline SA, Cheap Tickets, HotelsClick and HotelQuickly so you can book your MainStay Suites Knoxville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#11 Business Hotel in Knoxville
#21 Romantic Hotel in Knoxville
#25 Family Hotel in Knoxville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Knoxville staff and other travellers.
3 questions
Ask a question
Clearfield, Kentucky
West Palm Beach, Florida
over a year ago

See all questions (3)

Questions? Get answers from MainStay Suites Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No rooms are good, stay away”
wagnekk, 11 Apr 2017 | Read review
“Stay out of an remodeling that may be occurring. THey must be close to done, but check.”
oldchannel, 2 Mar 2017 | Read review
“Just tell them what you need either by calling ahead or at check-in, and they will do whatever it takes to provide it.”
  • Our new pup, Mitzi, spent her first night at Mainstay Suites Merchant Drive.
Teriwinkle, 7 Feb 2017 | Read review
“I like it - I think you will, too.”
760lloydw, 21 Jan 2017 | Read review
“Only had one room, no way of knowing.”
sales351, 20 Dec 2016 | Read review
5 of 5
US$79* /night
View Deal
View all 10 deals
Prices are for 1 room, 2 adults
Change dates