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Country Inn & Suites By Carlson, Knoxville at Cedar Bluff

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537 Reviews from our TripAdvisor Community

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Showing 535: English reviews
1 review
Reviewed 4 days ago NEW

This hotel was great for the price. We stayed on a family/business trip. It was within walking distance to a few restaurants and convenience stores. It was fine for a couple of nights with the kids. It was clean. The breakfast was good. They had lots of options. The kids enjoyed the pool. Nice for a quick getaway. There were... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Alison W
Alex C, General Manager at Country Inn & Suites By Carlson, Knoxville at Cedar Bluff, responded to this review

Thank you for your kind words and compliments! I always enjoy reading how our property is enjoyed and will use your feedback to improve our property for future stays. I know sometimes things can be busy on the weekend, and I will work on a better way to control our volume. Thank you, once again, and Happy Holidays! More 

Huntsville, Alabama
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

Family stayed here for a couple of nights traveling to a wedding out of state. Overall, an average hotel. Breakfast was ok but nothing special. We were glad of the indoor pool since it's November and our daughter enjoyed it. Hot tub water was green and pool area not well cared for (broken windows, chipping paint on the pool furniture).... More 

Helpful?
Thank DanaAU
Alex C, General Manager at Country Inn & Suites By Carlson, Knoxville at Cedar Bluff, responded to this review

Thank you for reviewing us from your recent stay! I'm sorry to hear that we were unable to wow you and know that we take your feedback very seriously. I will use your comments with my staff to improve on the areas you've mentioned so future guests don't have any similar experiences. Hopefully with repairs we can leave a shining... More 

Pineville, United States
2 reviews
Reviewed 1 week ago

Arrived after 3pm room was not ready. Then no radio/alarm/clock in room, no hair dryer and room was small but listed as a suite and was charged 170 after being told it would be 140 on phone wouldn't have stayed at all had we seen it prior to the night of our arrival!

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank charlesmY4872RG
Alex C, Manager at Country Inn & Suites By Carlson, Knoxville at Cedar Bluff, responded to this review

Thank you for taking the time to complete a review of your recent stay with us. I am very sorry that you experienced such an unsatisfying stay with us and the issues that you encountered as well, from the room not being ready to items missing form the room. Our staff does appreciate your feedback and will be working to... More 

Estero, Florida
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

The Hotel is really clean and very quiet. The room was really nice and all the amenities were excellent. The staff was very helpful and everyone was helpful and smiling as they all asked us if we were happy with our stay. I would highly suggest staying at this one!

Helpful?
Thank bud065
Nashville, Tennessee
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

The reason for our visit was not a good one, our cousin is in ICU, but other than that, this hotel is great. Great customer service from check in to check out. Comfortable beds, quiet floor and the staff was very accommodating from every aspect of our stay--even for a late check out. William was doing a great job for... More 

Helpful?
Thank Rachel L
Alex C, Manager at Country Inn & Suites By Carlson, Knoxville at Cedar Bluff, responded to this review

Thank you for taking the time to leave us a review for your stay. I am thrilled that you had such a great stay, despite the nature of your visit. We are happy to have accommodated you and provide a pleasant experience. Your feedback is appreciated, especially your wonderful comments about William. We hope you have a great rest of... More 

Seattle
Level Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 weeks ago

Stayed for 1 night. Arrived late and left at around 10AM. Check-in and Check-out was quick and efficient. Hot Tub by the cool was nice and hot. Front Desk staff registered me for a promotion to make sure that I got some bonus Carlson points for my staff. Very nice touch. I observed the breakfast buffet staff serving some guests... More 

Helpful?
Thank Pete C
Alex C, Manager at Country Inn & Suites By Carlson, Knoxville at Cedar Bluff, responded to this review

Thank you for taking the time to leave a review for your recent stay with us. I am so happy to see that you had such an enjoyable stay with us and that our wonderful staff took such great care of you. It makes all of them happy to read such great comments from you and we hope to see... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
At the Country Inn & Suites By Carlson, Knoxville at Cedar Bluff, TN, guests receive thoughtful perks like free high-speed Internet access and concierge services, all while staying in a convenient location near the University of Tennessee and Neyland Stadium. The hotel is also situated near numerous area businesses and cultural institutions like the Tennessee Theatre, the Knoxville Museum of Art and the Bijou Theatre. Extended-stay rates, a business center and meeting facilities are available to address your travel needs. Enjoy a stress-free stay in West Knoxville, TN with the hotel's well-equipped fitness center, an indoor pool and the complimentary, hot Be Our Guest Breakfast buffet, all courtesy of the Country Inn & Suites. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Knoxville at Cedar Bluff

Address: 9137 Cross Park Dr, Knoxville, TN 37923-4505
Region: United States > Tennessee > Knoxville
Price Range: £70 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Knoxville at Cedar Bluff 2.5*
Number of rooms: 89
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Also Known As:
Country Inn & Suites Knoxville At Cedar Bluff Hotel Knoxville
Country Inn And Suites Knoxville At Cedar Bluff
Hotel Style:
#3 Business Hotel in Knoxville
#3 Romantic Hotel in Knoxville
#13 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Knoxville at Cedar Bluff staff and other travellers.
5 questions
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austin
2 months ago
Detroit, Michigan
23 days ago
over a year ago
Chattanooga, Tennessee
over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, Knoxville at Cedar Bluff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pick second floor near the elevator or stairway from main floor.”
 of 5 bubbles jimf749, 31 Oct 2016 | Read review
“Back side might be more quiet.”
 of 5 bubbles D8358DRjohnm, 5 Sep 2016 | Read review
“bring your own pillows!!!”
 of 5 bubbles jbow11671, 11 Aug 2016 | Read review
“Avoid rooms by elevator or exterior doors due to noise”
 of 5 bubbles Stephaniewithaph, 9 Aug 2016 | Read review
“Stay here!!”
 of 5 bubbles 85ThomasL, 11 Jul 2016 | Read review
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