Staff at Hyatt Knoxville get customer service. Always helpful , friendly and engaging. They are a model of customer service others can follow. Make you feel like family when visiting. Always go extra mile to provide great service
Nice hotel in great location. Very walkable city. Purpose of our stay was a college visit at UT Knoxville; easy walk to campus and nearby Market Square, restaurants etc. The only issue I had with the hotel was the noisy in-room air/heat; kept me awake...
Not your average Hyatt Place! Beautifully decorated historic building. The owners of the building personally decorated and put in personal touches that are just amazing. I’ve stayed at this location 3 times and each time the staff has provided Spectacular service. Easy…
Beautiful historic hotel building, now a modern Hyatt Place. Loved the décor and sense of place in the designs. Front desk staff were all very friendly and hospitable as was the male bartender. Breakfast is included in the room rate for Hyatt Club members. Breakfast was…
Perfect location to Market Square & Downtown. I never needed to use my vehicle. I could easily walk to work, dinner and several touristy items. Also very close to The Old City. Spacious rooms and friendly staff.
"Rooms on Gay Street are louder but have better views and seem to be bigger!"
"Higher floor - downtown view"
"The higher you are the better the view."
"ask for room away from street, facing inside"
"Better views are at a higher price."