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Hyatt Place Knoxville/Downtown

Traveller (36)
Room & Suite (33)
Dining (6)

About

Location
Cleanliness
Service
Value
Explore Knoxville’s bustling downtown from this historic hotel. Start the day with a beverage from our onsite Starbucks and breakfast options in our Gallery Kitchen. Maintain your routine on-the-go with the 24/7 StayFit Gym - complete with a yoga room. Stay productive with free Wi-Fi and keep your energy up with 24/7 on-site dining.
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Property amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Great View
HOTEL CLASS
315Reviews
108Photos
4Q+A
16Room tips
Traveller rating
  • 269
  • 35
  • 6
  • 4
  • 1
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Popular mentions
Staff at Hyatt Knoxville get customer service. Always helpful , friendly and engaging. They are a model of customer service others can follow. Make you feel like family when visiting. Always go extra mile to provide great service
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Review collected in partnership with Hyatt Hotels
Response from General M, General Manager at Hyatt Place Knoxville/Downtown
Responded yesterday
Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay. We hope to see you soon!
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Nice hotel in great location. Very walkable city. Purpose of our stay was a college visit at UT Knoxville; easy walk to campus and nearby Market Square, restaurants etc. The only issue I had with the hotel was the noisy in-room air/heat; kept me awake...
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Review collected in partnership with Hyatt Hotels
Response from General M, General Manager at Hyatt Place Knoxville/Downtown
Responded 2 days ago
Thank you for taking the time out of your schedule to review your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be.
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Not your average Hyatt Place! Beautifully decorated historic building. The owners of the building personally decorated and put in personal touches that are just amazing. I’ve stayed at this location 3 times and each time the staff has provided Spectacular service. Easy
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Response from General M, General Manager at Hyatt Place Knoxville/Downtown
Responded 1 week ago
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the area.
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Beautiful historic hotel building, now a modern Hyatt Place. Loved the décor and sense of place in the designs. Front desk staff were all very friendly and hospitable as was the male bartender. Breakfast is included in the room rate for Hyatt Club members. Breakfast was
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Response from General M, General Manager at Hyatt Place Knoxville/Downtown
Responded 1 week ago
Thank you so much for your recent 5 star stay! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. It's all due to a great staff, that provide such well-maintained guest rooms and common areas, along with excellent guest service. We strive to have every guest leave as satisfied as you did. Once again, thanks for the great review and staying with us! We hope you will visit us again.
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Perfect location to Market Square & Downtown. I never needed to use my vehicle. I could easily walk to work, dinner and several touristy items. Also very close to The Old City. Spacious rooms and friendly staff.
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Review collected in partnership with Hyatt Hotels
Response from General M, General Manager at Hyatt Place Knoxville/Downtown
Responded 1 week ago
We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the area.
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Pink mold in the corner (pic is dimly lit) and general shower stains
the shade completely blocks light
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You’ll be fine checking in at any time. The only thing we have ever encountered is at some of the less busy times you may have to step just inside to ask for a valet if you need your car parked. Enjoy your trip and downtown Knoxville! I love this hotel and this location!!
1 vote
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Valet was an additional charge for my stay. You’ll need to call hotel about Thanksgiving dinner. Free breakfast includes many choices. Super location downtown, and great value.
1 vote
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The Valet staff are awesome like the rest of the hotel folks.
0 votes
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"Rooms on Gay Street are louder but have better views and seem to be bigger!"
"Higher floor - downtown view"
"The higher you are the better the view."
"ask for room away from street, facing inside"
"Better views are at a higher price."
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PRICE RANGE
US$127 - US$334 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
165
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