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Hilton Garden Inn Knoxville/University

Traveller (63)
Room & Suite (19)
Dining (4)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Tucked away in the center of Knoxville's downtown on historic Cumberland Avenue near campus, is the newly opened Hilton Garden Inn University. Featuring 24-hour valet parking, complimentary business services and internet services, we offer travelers the convenience of a full-service restaurant and bar (including outdoor seating with firepit), indoor meeting space, conversatory off the main lobby and 24-hour Pavilion Pantry. Come and see for yourself what everyone in Knoxville is talking about! We are proud to be the 2014 winner of Excellence from TripAdvisor!!
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Property amenities
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
82Good for walkers
Grade: 82 out of 100
36Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
975Reviews
100Photos
4Q+A
79Room tips
Traveller rating
  • 625
  • 191
  • 79
  • 46
  • 35
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
From Vincent in valet parking to staff at the front desk as well as those in housekeeping, quality and service at this hotel is stellar! In addition, with its proximity to UT and several eateries within walking distance, its location is most convenient!
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Review collected in partnership with Hilton Garden Inn
Hotel's Favourite
I have stayed in this hotel a number of time while in Knoxville on business. This particular occasion brought me to town very late but I was met with the same great service as during the day. I had checked in on the app and it was very flawless. This property has a great
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Response from MarcedesL1, General Manager at Hilton Garden Inn Knoxville/University
Responded 4 weeks ago
We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make our Hilton Garden Inn standout from the rest. We need customers like you to make us successful! We are proud to be a Hilton property, and we know our staff and customer service is the best in the area. Your comments and scores are most appreciated! Your continued satisfaction and trust in Hilton is our top priority. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future.
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All of the staff was very friendly and the valet Vincent was awesome as well as the front desk ladies!! I would recommend this place if you are coming for a college visit at the University of Tennessee Knoxville!
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Response from MarcedesL1, General Manager at Hilton Garden Inn Knoxville/University
Responded 6 days ago
We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make our Hilton Garden Inn standout from the rest. We need customers like you to make us successful! We are proud to be a Hilton property, and we know our staff and customer service is the best in the area. Your comments and scores are most appreciated! Your continued satisfaction and trust in Hilton is our top priority. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future.
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Great choice if visiting UTK! However, due to the valet service, the overnight parking fee and the $12 per person breakfast, a little pricier than other hotels near the University. *Wonderful staff!**
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Review collected in partnership with Hilton Garden Inn
Response from MarcedesL1, General Manager at Hilton Garden Inn Knoxville/University
Responded 6 days ago
We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make our Hilton Garden Inn standout from the rest. We need customers like you to make us successful! We are proud to be a Hilton property, and we know our staff and customer service is the best in the area. Your comments and scores are most appreciated! Your continued satisfaction and trust in Hilton is our top priority. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future.
Read more
Vincent in the valet service was extremely welcoming to our family. He was very kind and made us feel right at home! He gave us some ideas of places to visit and sights to see around the Knoxville area!
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Response from MarcedesL1, General Manager at Hilton Garden Inn Knoxville/University
Responded 6 days ago
We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make our Hilton Garden Inn standout from the rest. We need customers like you to make us successful! We are proud to be a Hilton property, and we know our staff and customer service is the best in the area. Your comments and scores are most appreciated! Your continued satisfaction and trust in Hilton is our top priority. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future.
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Stained Carpet
Food & drink station.
Walking in.
Nice amenities.
Good water pressure.
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Is it pet friendly
The hotel is only service animal friendly
0 votes
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Are there restaurants within walking distance from your hotel
Yes there are plenty of restaurants within walking distance from the hotel. We have a list of restaurants at the desk for your convenience.
0 votes
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Unfortunately no. The shuttle only goes 3 miles radius of the hotel. There are taxi's and Uber available at the airport along with car rental desks.
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Hello! You won't be able to see the fireworks from our location very well. It is so much better to walk to the river area and experience the fireworks from there. Unfortunately, the City won't allow vehicles close to the festivities at all so therefore, we will be running our shuttle consistently from the hotel to the parking lot area of Church Street United Methodist Church on Henley Street. Our shuttle will run for limited hours for hotel guests only. Thanks for asking, we hope to see you soon.
1 vote
"X06 are beside the elevator. Even numbers view a parking lot, AC fans and a small view of the campus."
"Rooms on the back side, facing campus, might be a bit quieter than rooms facing Cumberland Ave."
"Eat downstairs and talk to Bar to find places to visit."
"Skip paying for the breakfast buffet—overpriced for what you get"
"Elevators were a little slow so lower floors are a plus, and you should be prepared to pay $10/day charge for valet parking"
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PRICE RANGE
US$131 - US$280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
days inn campus hotel knoxvilledays inn knoxvilleknoxville days inn
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
112
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