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Hilton Garden Inn Knoxville West/Cedar Bluff

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Traveller (30)
Dining (15)
Room & Suite (7)
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Overview
  • Excellent66%
  • Very good23%
  • Average9%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Knoxville West/Cedar Bluff
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Knoxville West/Cedar Bluff
Special Offer: Double Points, Every Stay
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (536)
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338
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338
125
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10
Show reviews that mention
All reviewscooked to order breakfastcedar bluffparkside grilloutback steakhouserestaurants within walking distancegreat place to staypool and hot tubeach morningbreakfast was excellentknoxville westroom was cleanvery nice hotelfront desk staffbusiness tripwould stay here againwe've stayedexcellent stay
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1 - 5 of 533 reviews
Reviewed 6 days ago

I started staining that’s hotel in 2010 loved it then that’s fast forward to 2018 this was the worst experience I have had at a Hilton hotel they were not hospitable the hotel room with Stephanie and stinky the hallways or stinky floor carpet was...More

Review collected in partnership with Hilton Garden Inn
Thank O3787XEcheryls
Response from FrontDesk_GM, General Manager at Hilton Garden Inn Knoxville West/Cedar BluffResponded 5 days ago

Dear Cheryl, We truly appreciate you taking the time to reach out and provide feedback on your concerns. We sincerely apologize that your stay did not meet your expectations and we will be looking into each of these issues to make sure that we are...More

Hotel's Favourite
Reviewed 22 March 2018

Home away from home! Tops in my list of travel. I had to deviate from my norm and select a higher end hotel as my staples were sold out. I was delighted by the hotel staff at check in and welcomed with water and goodies....More

Thank G2746CYmichaels
Response from FrontDesk_GM, General Manager at Hilton Garden Inn Knoxville West/Cedar BluffResponded 23 March 2018

Dear Michael, Our desire is to provide guests with comfortable accommodations and top-notch customer service so it's very gratifying to hear that we succeeded during your visit at Hilton Garden Inn Knoxville West/Cedar Bluff. It seems that Rebecca really stole the show with her accommodating...More

Reviewed 1 week ago via mobile

Beautiful lobby. Indoor pool and exercise area. Free wifi. The bed was soft and comfortable. The shower was extremely difficult to turn on and the sink was very slow to drain. The hotel provided free bottled water in the lobby which was nice.More

Thank Aprilmcarroll
Response from FrontDesk_GM, General Manager at Hilton Garden Inn Knoxville West/Cedar BluffResponded 6 days ago

Dear April, It's always a pleasure hearing from our guests. We're glad our gorgeous lobby impressed you and that the indoor pool and fitness area added to your comfort. Thank you also for sharing how much appreciated some of our other amenities such as the...More

Reviewed 1 week ago via mobile

We have been on a two week driving vacation & have stayed at quite a few Hilton Garden Inns. The lobby at check in gave a good first impression. It looks like it has been updated, had a large food & drink selection & friendly...More

Thank Travelendude
Response from FrontDesk_GM, General Manager at Hilton Garden Inn Knoxville West/Cedar BluffResponded 1 week ago

We welcome all guest feedback, and we thank you for taking the time to leave us with your thoughtful and constructive insights on your recent stay with us. We take your concerns seriously and value your Hilton Honors membership. We are glad to hear that...More

Reviewed 3 weeks ago via mobile

Recently returned from a 3 night stay at this terrific hotel. Nothing is too much trouble for the staff. From the friendly and efficient people at reception (especially Stacey) to the great team at breakfast, they are all 100% focused on customer satisfaction.More

Thank BritinVA
Response from FrontDesk_GM, General Manager at Hilton Garden Inn Knoxville West/Cedar BluffResponded 3 weeks ago

Our friendly staff takes pride in making all our guests feel at home and will be so pleased you appreciated their commitment to service with a smile. Stacey, in particular, will be honored you mentioned her. We're delighted you enjoyed your stay and we look...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$120 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Knoxville
#5 Romantic Hotel in Knoxville
#10 Business Hotel in Knoxville
#11 Family Hotel in Knoxville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Knoxville
#5 Romantic Hotel in Knoxville
#10 Business Hotel in Knoxville
#11 Family Hotel in Knoxville
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (30)
Dining (15)
Room & Suite (7)
Pool & Beach (5)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Julia M
20 October 2017|
AnswerShow all 6 answers
Response from Carol R | Reviewed this property |
Yes, I recommend the breakfast. The omelet was superb. Everything was hot and freshly made. Why drive somewhere to eat when you can just simply walk downstairs? Well worth the money.
0
Votes
Deborah D
6 June 2017|
AnswerShow all 3 answers
Response from Amy H | Property representative |
Yes, we have several areas outside on the first floor to smoke. We also have a cigar and wine terrace on the second floor that has furniture, a canopy, and a heater for cool evenings.
0
Votes
ycchen2016
9 November 2016|
Answer
Response from Amy H | Property representative |
Hello! We do not have a shuttle available at this location. We would be more than happy to arrange at taxi for whatever time you needed.
0
Votes
Room Tips
"Ask for Rebecca and tip her well!"
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"I like second floor and up, as they are often quieter. My room had a separate seating/reading area, as well..."
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"just know it has paid parking only - valet"
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"non-suite rooms are quieter."
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