We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr

Visit hotel website
Traveller (22)
Room & Suite (20)
Dining (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Show more
Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
237Reviews
33Photos
4Q+A
49Room tips
Traveller rating
  • 164
  • 50
  • 14
  • 5
  • 4
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Was just here a night on my way south...clean, comfortable and accommodating...loved the Bath and Body Works toiletries and breakfast selection! On my way back, the hotel was full but Danielle at the front desk helped me find a room at an Express just north...thanks Danielle!
Read more
My grandsons are 2 & 8. The 8 year old stayed one night with us as they live in Knoxville. We had a great time and the breakfast was really great. I love the one minute pancake machine! Lots of choices of hot items such as eggs, sausage, gravy and biscuits. The pool was nice
Read more
We pulled in on a Friday evening game weekend after our scheduled hotel was uninhabitable. Holiday Inn was not only able to accommodate us, they gave us a great rate! Most hotels have the same breakfast food, and this one was similar, but definitely better than average. They
Read more
I booked a wheelchair accessible room. When we got there it was on the 5th floor a suite. When I asked what happens if there is a fire they said the fire department will come up and get my husband. Right a 400# chair with a 250# man. We had no choose at the time but to stay.
Read more
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr
Responded 18 Sep 2018
jbnagy2002, Holiday Inn Express always makes sure all guests are accommodated equally with high safety standards. It disappointments me to see that this wasn't the case during your stay. I've alerted the hotel management about your feedback, as this is definitely a serious matter, for necessary steps to be taken to improve the services we offer. We have also sent you a private message to gather more details about your visit. Thanks for choosing to stay with us and for looping us in by writing a review about your visit. We'd love to host you again for a chance to show you the true Holiday Inn Express experience. All the best, Joel A Case Manager IHGService
Read more
You can never go wrong with these guys! Solid clean hotels and rooms! Staff pleasant, easy to get to! Feee Parking large rooms and have plenty of facilities, ie laundry, inside heated swimming pool, WiFi, free breaks -perfect
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Photo provided by managementHoliday Inn Express Hotel & Suites Knoxville West - Papermill Dr
Guest room
Photo provided by managementHoliday Inn Express Hotel & Suites Knoxville West - Papermill Dr
Guest room
Photo provided by managementHoliday Inn Express Hotel & Suites Knoxville West - Papermill Dr
Suite
Photo provided by managementHoliday Inn Express Hotel & Suites Knoxville West - Papermill Dr
Suite
Photo provided by managementHoliday Inn Express Hotel & Suites Knoxville West - Papermill Dr
Guest room
PreviousNext
1234
Yes, but if there isn't, the front desk staff will be happy to provide one.
0 votes
Show all answers
No ideal ... Never had a reason to ask. Sorry, I'm sure you could call or look on WebSite
0 votes
Show all answers
Do u have room service?
No, I am sorry we don't have a restaurant on site. However, there are several restaurants that deliver to our hotel :). We do offer hot breakfast (included in rate). I hope this helps. Feel free to contact us if we can be of further assistance. We look forward to your visit!
1 vote
I think its 10-10
0 votes
"Stay higher floors and away from elevators."
"Get a room on the back side away from the interstate."
"The front of the hotel faces I-24. My preference is the back of the hotel facing the parking lot. Much more quiet."
"Whirlpool Room is great !"
"Request a room on the back side of the hotel due to the close proximity of the interstate."
PreviousNext
12345610
PRICE RANGE
US$109 - US$194 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
90
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing