The staffs are friendly and courteous. The room has a lot to be desired. The bathroom is so small. I am 5' and 95 lbs but I can barely move around that bathroom It is so small that when I tried to close the bathroom door it would hoy my toes The bed was especially bad. The…
We are snowbirds and drive to Florida from Toronto every year for the winter. This year, we were only planning to stay one night at the hotel but after we checked out, my husband had a nasty fall while pumping gas at a nearby station and we had to check in again (he fractured…
The location was excellent for west Knoxville, convenient to many restaurants and businesses. The staff was helpful, professional and polite. The room was clean, spacious, recently updated and the bed was comfortable.
Nothing bad about the room. KS bed. Microwave. fridge. LONG walk from the lobby. Clerk recommended we park in the garage - after we parked outside the front entrance. Breakfast was middle-America boring, except for the staff member who wanted to be on American Idol. (she…
Third time staying here. Very friendly staff. Rooms are well appointed. Workout room got used every day. Breakfast staff extremely helpful and polite. A total pleasure to stay here, my home away from home
"We had a wheelchair accessible room on the 4th floor. Extremely quiet compared to other hotels we've stayed in."
"Try to avoid rooms that face the freeway as it is a little noisy."
"Ask at desk."
"Steer Clear - Poor Customer Service and Has Hotel Terms & Conditions Inconsistent With Other Hampton Properties. RUN from this hotel."
"Choose your rooms ahead of time so you get the location you want like close to the elevator, furthest away from elevator."