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Hilton Knoxville

1,311 reviews
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Traveller (129)
Room & Suite (66)
Dining (12)
Overview
  • Excellent44%
  • Very good29%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“market square”(156 reviews)
“self park”(26 reviews)
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Hilton Knoxville
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,311)Write a Review
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1,303 results
Traveller rating
545
384
214
98
62
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545
384
214
98
62
Show reviews that mention
All reviewsmarket squarethe executive loungeself parkvalet parkingwithin walking distanceconference centerroom servicenice hotelvalet serviceheart of downtownut campusgay streetneyland stadiumfront desk staffnice stayenjoyed my staybed was comfortable
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1 - 5 of 1,303 reviews
Reviewed 5 days ago via mobile

The price can’t be beat, but for a Hilton this location disappoints. The room is spacious, but has a faint smell of urine that I can’t get out of my nose. The granite in the shower looks like it wasn’t sealed properly- water has seeped...More

Thank Sarah L
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 4 days ago

Dear Guest, Thank you for taking the time to give us some feedback on your recent stay with us. I do apologize that your room did not live up to the expectation of a full service Hilton. Please know that we appreciate your feedback and...More

Hotel's Favourite
Reviewed 14 November 2017

This hotel is in a great location downtown, close to Market Square and other great restaurant/shopping areas. The self parking is detached (unless I did that wrong), so a little tricky in the rain. I would stay here again.

Thank Ashley H
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 28 November 2017

Dear Guest, Thank you for your professional and balanced review of our property. We are pleased that you took the time to share with us. Sincerely, Paul Jordan General Manager

Reviewed 1 week ago via mobile

This is the second time I’ve visited this location. The hotel is decent rooms could use a little facelift but beds are comfy. This hotel is in awesome location there is so much to do within walking distance and that’s why we usually stay here....More

Thank boomonsters
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 4 days ago

Dear Guest, Thank you for choosing to stay at our hotel and thank you for telling us and others about your stay and our great city. We dl appreciate your loyalty and your feedback is a vital part of our future. Please think of us...More

Reviewed 1 week ago

Had to be in Knoxville for a Saturday meeting and the Hilton was the perfect place to stay just a block away. The front desk staff were pleasant and very helpful. Suggested places to eat within walking distance. Right in the middle of downtown. The...More

Thank Linda E
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 4 days ago

Dear Guest, Thank you for the great review on our hotel. I was delighted to see that you had a great experience. I will look forward to your prompt return. Sincerely, Paul Jordan General Manager

Reviewed 3 weeks ago

Great location, great service Just a short walk to the market and easy access to a large amount of what downtown Knoxville has to offer. The staff is always there to help and are willing to go above and beyond to insure you have a...More

Review collected in partnership with Hilton Hotels & Resorts
Thank douglasp794
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 4 days ago

Dear Guest, Just taking a moment to say thank you for the wonderful review on our hotel. I appreciate you taking the time to point out the team members you encountered during your stay. We hope to see you back again soon. Sincerely, Paul Jordan...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$129 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Knoxville
#18 Business Hotel in Knoxville
#19 Romantic Hotel in Knoxville
#26 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Knoxville
#18 Business Hotel in Knoxville
#19 Romantic Hotel in Knoxville
#26 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (129)
Room & Suite (66)
Dining (12)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jon Denise D
11 October 2017|
Answer
Response from Linda S | Reviewed this property |
? call them.
0
Votes
Jon Denise D
13 April 2017|
AnswerShow all 5 answers
Response from PEWhite | Reviewed this property |
Just say "downtown near the university - not the airport hotel..."
2
Votes
Dan T
7 April 2016|
AnswerShow all 3 answers
Response from NCSmokey | Reviewed this property |
The only rooms with the sleeper sofa are the ones with a king bed; otherwise there are two queens in the room
0
Votes
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12
Room Tips
"Elevators are pretty slow, so just FYI if you choose a high floor"
Read review
"Go to another hotel"
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"high floor"
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"Higher floor to avoid road noise, game weekends price really spikes upwards"
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