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Hilton Knoxville

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Certificate of Excellence
GreenLeadersSilver level
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Hilton Knoxville
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1,091 Reviews from our TripAdvisor Community

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Showing 1,084: English reviews
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Bozeman, United States
Reviewed yesterday NEW

This hotel was an awesome location in the midst of downtown. It is conveniently 2 blocks from Market Square for entertainment and dining. It was also close to the trails for exploring the city by foot. The outside had an awesome fireplace patio. Uber was very convenient for pickup/drop off. They don't have USB charging ports in the room so...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank brodieb934
HOTEL’S FAVOURITE REVIEW
Reviewed 22 July 2016 via mobile

My daughter was married at the Hilton, Knoxville, July 2. The staff at the Hilton made the wedding dreams of the bride and groom come true! After visiting several venues in June of 2015 it was an unanimous choice of the bride, groom and my husband and I to choose the Hilton for the ceremony, cocktail hour and dinner dance....

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Helpful?
2Thank Jon Denise D
About Hotel's Favourite Review
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for the wonderful review on our hotel and its team members. I love to hear from our guests especially when they are taking the time to recognize the associates that made their experience possible. I trust that we have another opportunity to serve you again in the future. Until then, thank you and have a wonderful...

Atlanta, Georgia
Reviewed yesterday NEW

This hotel could use an overhaul, I could tell it has been around for a while. I chose the location because it's downtown Knoxville. Usually the downtown areas of most cities have nice restaurants as well as museums and things to do. The carpet needs to be replaced, however the beds slept very well.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank WDHAtlanta_Georgia
Meaford, Canada
Reviewed yesterday NEW

Staying at this hotel was great! We found the food service to be reasonable with a good variety of choices. My request for limited walking from the room due to mobility issues was granted. Staff were very pleasant and helpful throughout our stay. Amenities were refreshed and access to the Concierge Lounge enhanced our stay. The food choices there were...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank raysB5629DV
Atlanta, Georgia
Reviewed 2 days ago NEW

Great location, staff were top notch from valet to the front desk to housekeeping everyone was wonderful. Guest room was very comfortable, well maintained, and spacious. Housekeeping went the extra mile and folded my cloths and kept my room neat each day. I will definitely stay here again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ramonz795
Illinois
Reviewed 1 week ago via mobile

Locate next to airport! Can walk over from airport! Has a restaurant on site! You will need a car to get to anywhere else! Comfort and relaxation! Price is right! Bar locate in the atrium! Small executive club for members to get small breakfast and dinner!

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Helpful?
Thank Steven L
gainesville, United States
Reviewed 1 week ago

Hilton Knoxville is wonderful - every one of the staff people are kind and always remember our names when we arrive. This was our second home as our son played ball for UT. Views of the football stadium and Tennessee River makes for a great view. This is one of my favorite Hiltons!!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Christina M
Reviewed 1 week ago

My family and I stayed here for a weekend and were very please with the location of the hotel. It is very accessible to Market Square, University of Tennessee, and the downtown area. The room did have comfortable beds and pillows and that was very nice. We also enjoyed the Starbucks and the restaurant with the hotel. However, I did...

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Helpful?
Thank panhandlegirl60
Johnson City, Tennessee
Reviewed 1 week ago

Rooms not clean or updated . Bathroom was small. Very few channels on TV. No security for getting from to parking deck. Separate fee for parking. Slow elevators and it took a while just to get to car. Hotel is over priced and Hilton members aren't recognized. I won't book there again.

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Helpful?
Thank infrequenttravel2017
Orlando, Florida
Reviewed 1 week ago

Hilton staff provided excellent customer service with courtesy, quickness, and smiles. Check-in and check-out process was quick and easy. Hotel room and lobby environment is very comfortable, cozy, stylish! Hotel is in downtown and a very convenient location.

Review collected in partnership with Hilton Hotels & Resorts
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Thank cimnne

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Hilton Knoxville hotel is located in the heart of downtown Knoxville, within walking distance of University of Tennessee and convention center. ... more   less 

Additional Information about Hilton Knoxville

Address: 501 West Church Avenue, Knoxville, TN 37902-2591
Region: United States > Tennessee > Knoxville
Price Range: £116 - £226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Knoxville 3.5*
Number of rooms: 317
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Kognitiv US Corp, Orbitz, Hotels.com and Jetsetter so you can book your Hilton Knoxville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Knoxville Hotel Knoxville
Hilton Hotel Knoxville
Knoxville Hilton Hotel
Hotel Style:
#2 Green Hotel in Knoxville
#18 Business Hotel in Knoxville
#19 Romantic Hotel in Knoxville
#28 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Knoxville staff and other travellers.
2 questions
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Drake, Colorado
over a year ago

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Questions? Get answers from Hilton Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parlor Rooms on High floors are fantastic! Great View!”
 of 5 bubbles virtual100, 24 Jan 2017 | Read review
“As always, higher floors should be preferred.”
 of 5 bubbles rrkr13, 31 Dec 2016 | Read review
“Stay somewhere else”
 of 5 bubbles MACVirginia, 24 Nov 2016 | Read review
“Ask for one away from the elevator”
 of 5 bubbles roamroam, 30 Oct 2016 | Read review
“Ask if a handicap room is available or a suite because the restrooms are a little on the small side.”
 of 5 bubbles jenniferlW1404CI, 26 Oct 2016 | Read review
5 of 5