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Hilton Knoxville

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Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Knoxville
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1,109 Reviews from our TripAdvisor Community

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Showing 1,102: English reviews
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Cocoa Beach, Florida
Reviewed 2 days ago NEW

I was in Knoxville for a business/family trip and we stayed at the Hilton Knoxville. It was a great place to stay with its location to the Market area where there were a number of restaurants all within walking distance. While we were only there for 1 night we were able to walk to most of what we wanted to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 612travisp
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, I just wanted to thank you for taking the time to write such a wonderful review on our hotel. What a pleasure to read and your feedback is greatly appreciated. We hope to see you back soon on your next trip to the great city of Knoxville, TN. Sincerely, Paul Jordan General Manager

Georgetown, Kentucky
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

We arrived at noon and we were able to check in early. There were 5 of us couples going to a concert later on in the night. We wanted to watch the UK Basketball game so we went to Hotel Bar to watch it. That is where we found the the biggest Gem Hilton has. Her name is Kathy. She...

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Helpful?
3Thank jcnyky75
About Hotel's Favourite Review
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for the wonderful review on our hotel. Also, thank you for taking the time to point out the associate you made your stay with us such a success. We are truly grateful for your business and appreciate your professional feedback on our team. Sincerely, Paul Jordan General Manager

Ohio
Reviewed 4 days ago NEW

Happy we chose this hotel. Easy check in, very friendly desk staff and valets. Restaurant and bar has personality. Starbucks in the lobby. There was a huge group of teens on a school trip. We were a little scared about potential noise but we slept through the night with no problems.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rodney B
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Just wanted to thank you for the great review on our hotel. What a pleasure it is to hear from our guests as we strive to deliver the expected experience for a Hilton property. I trust that we will have another opportunity to serve you again in the near future. Sincerely, Paul Jordan General Manager

Maryville, Tennessee
Reviewed 6 days ago NEW

We stayed for a work Christmas party and the Hilton was very accommodating to all 300 of us. Our rooms were very clean and the staff was very helpful. We were able to walk to Market Square and several other locations with no problem.

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Helpful?
Thank sampson374
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Just taking a moment to thank you for the great review on our hotel. It is greatly appreciated and we are thankful to have your business. I trust that we will see you back with us again in the near future. Sincerely, Paul Jordan General Manager

Rockwood, Tennessee
Reviewed 1 week ago

Excellent choice for weekend stay. Clean, fresh-looking rooms and furnishings. Should have ice machines on every floor. Easy walk to all downtown attractions and dining. Should have choice of softer pillows.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank geraldc270
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, What a pleasure to read your positive review on our hotel. I am truly grateful that you took the time to write such wonderful things about our hotel and our team. I trust that we will have the pleasure of having you back with us again in the near future. Sincerely, Paul Jordan General Manager

Ocoee, Florida, United States
Reviewed 1 week ago

I stayed here recently for work, and I must say it is one of the nicest, friendliest hotels I've enjoyed in a long time. The location is perfect if you want to visit Market Street or any of the other downtown sites, and the building itself is clean and modern. What struck me most is how nice everyone was. From...

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Helpful?
Thank Kris B
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, I just wanted to thank you for your review on our hotel. It is so important for us to hear from our experienced travelers in an effort to ensure that we are striving forward with our service delivery as a team. Sincerely, Paul Jordan General Manager

Lexington, Virginia, United States
Reviewed 1 week ago

Very clean, helpful and friendly staff, love the views of Knoxville-stayed on the 15th floor this trip!! 2nd time staying here-a bit more pricey than hotels on the outskirts of town but totally worth it!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank FDH4
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for taking the time to tell us and others about your stay at our hotel. It was a pleasure to hear from you and to know that you had a great visit with us. We will look forward to your return. Sincerely, Paul Jordan General Manager

Cape Coral
Reviewed 1 week ago via mobile

Comfy beds, clean rooms. Front staff could be more helpful. I tried to call for a robe and phone rang forever....location is great for convention center or Market Square. Valet at the door. Lots of Uber drivers around.

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Helpful?
Thank Linda S
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for the fantastic review on our hotel. I did see the comment regarding the responsiveness of our associates and I assure you that your comments will be used to ensure just that. We will look forward to your return. Sincerely, Paul Jordan General Manager

Reviewed 2 weeks ago via mobile

I have been staying at this hotel many times for a business trip. The three employees Jackie, Patrick, and Glo have been welcoming faces each time I come in. They always remember me and are very friendly and professional each time. I would highly recommend staying at this hotel and visiting the Marble Kitchen!

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Helpful?
1Thank Billy C
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, What a pleasure to read your review and thank you so much for pointing out the associates that make your stays with us enjoyable. I trust that we have the pleasure of serving you again in the near future. Sincerely, Paul Jordan General Manager

Evansville
Reviewed 2 weeks ago

Very friendly staff, everyone from housekeeping to the front desk, even the person that delivered our microwave was very nice to us. In my opinion the front desk staff went beyond the call of duty, they would come out from behind the desk every time I went through the lobby to say hi to my dog.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank josephy924
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thanks for the great review on our hotel. I am pleased that both you and your dog were pleased with our service. I am pleased that my associates reacted promptly to your requests. I trust that we have another opportunity to serve you again in the future. Sincerely, Paul Jordan General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Knoxville staff and other travellers.
2 questions
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Drake, Colorado
over a year ago

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Questions? Get answers from Hilton Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a view of the river”
 of 5 bubbles sampson374, 16 Mar 2017 | Read review
“Don't hesitate to pay a little extra for an upgrade. Upgraded rooms are well-worth the added expense at this location.”
  • Evening view from my room on the 17th floor.
 of 5 bubbles krisb28, 14 Mar 2017 | Read review
“Pay the extra $30 for a high floor and access to the concierge lounge”
 of 5 bubbles JetBlueDriver, 7 Mar 2017 | Read review
“Parlor Rooms on High floors are fantastic! Great View!”
 of 5 bubbles virtual100, 24 Jan 2017 | Read review
“As always, higher floors should be preferred.”
 of 5 bubbles rrkr13, 31 Dec 2016 | Read review
5 of 5