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All reviews market square the executive lounge self park conference center valet parking within walking distance room service nice hotel valet service heart of downtown ut campus neyland stadium gay street front desk staff nice stay enjoyed my stay staff was very friendly
I had to attend a professional symposium that was held at the Knoxville convention center. This hotel was recommended and was a perfect location to the central part of the city. There is a covered walkway from this property to the convention center.
This was simply one of the BEST hotels I have ever stayed at. There is Valet parking offered, right when you step out of your vehicle. If you don't require valet, you can pass and go straight to the check-in desk where you are greeted...More
Date of stay: November 2018
Thank Greg R
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 5 December 2018
Thank you for the wonderful review on our hotel from your recent stay with us. We are thankful for both your business and your feedback and hope to have the chance to see you again in the near future.
On recent travels, wanted a good value and city location. On checking Hilton app, downtown Hilton was a great answer. Can’t be more centrally located, easy self service or valet parking and helpful staff.
Darien, reception desk, gave solid recommendations as well as personal experience...More
The hotel was nice, nothing fancy however everything is an upgrade. No breakfast include, but there is a restaurant in the lobby. The hotel is within walking distance to several bars, restaurants and the civic center. There were dirty dishes outside our room that were...More
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This hotel looks nice, but it has terrible customer service. We booked a room and they refused our cancellation although we booked with a HILTON closer to the airport! Then we were charged DOUBLE for a room we didn’t even get to stay in. We...More
Date of stay: January 2019
Thank Rissa W
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 1 week ago
Thank you for telling us about the frustration that you encountered with trying to cancel your reservation. I do apologize that you are dealing with this at such an important time. If you cold reach out to me at the hotel I would...More