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Knoxville Marriott

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Knoxville Marriott
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513 Reviews from our TripAdvisor Community

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Showing 512: English reviews
Reviewed 2 weeks ago

I had recently took a trip to Knoxville for a friends baby shower/NYE party. I had attended the University of Tennessee in Knoxville but never stayed at this property so when I saw that it was available during the duration of my stay, I decided to cancel my reservation at another Marriott property and decided to stay there. Well, I...

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Helpful?
Thank Jasmine H
KMarriott, Front Office Manager at Knoxville Marriott, responded to this review

Thank you for your feedback. I apologize for the issues you experienced during your stay, and have addressed them with the appropriate hotel teams. I hope you will consider staying with us again in the future. Sincerely, Kim

Hernando, Mississippi
Reviewed 2 weeks ago via mobile

My husband and I stayed at this hotel while our kids stayed with my family in the area. It suited our needs while we were in the area. I thought the architecture was interesting and I knew our kids would love how it looked and they did. The room was enough for the two of us. The room was cleaned....

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Helpful?
Thank SDMeacham
Bethlehem, Pennsylvania
Reviewed 3 weeks ago via mobile

This hotel reminds us of the Marriott Marquee in New York City. Very similar architecture and elevators. Nice staff and clean rooms. We are platinum member so we got the free breakfast on the 11th floor. It was your typical free Marriott fare, nothing special and not worth paying for, but the staff there was amazing! I read a lot...

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Thank BethlehemPaUSA
Montgomery, Alabama
Reviewed 4 weeks ago

The Knoxville Marriott is a nice facility situated on the banks of the Tennessee River. Rooms with a city view have balconies, while rooms with a river view do not. The downtown area is not walking distance from the hotel, but the city has a free shuttle with a stop conveniently located next to the property. The hotel is clean...

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Helpful?
Thank Nancy M
Grayson, Georgia
Reviewed 4 weeks ago

We arranged to stop in Knoxville to meet with some other family members on our way north. We truly enjoyed the service provided. We ate breakfast at the restaurant and again received wonderful service and great food. The river view was beautiful even though the weather was not. The other room was city side and that was pretty too. It...

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Thank graysonchicks
Reviewed 4 weeks ago via mobile

This hotel is dated but pretty clean. I don't mind dated but the amenities weren't up to par to most Mariott hotels. The concierge lounge was a joke. At night the deserts were poor quality and at breakfast the sugar for the oatmeal was old and clumped together. The raisins were the same. They also have no movie channels on...

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Helpful?
Thank Indysmb
KMarriott, Manager at Knoxville Marriott, responded to this review

Thank you for your review. We apologize for the issues you experienced in the concierge lounge and have addressed them with the food and beverage team. We are also hoping for some updates to the property soon, and we hope to see you sometime in the future. Thank you again for staying with us.

Culleoka, Tennessee
Reviewed 13 December 2016 via mobile

The hotel has some very interesting architecture...open and very high ceiling in the lobby with an angled design. Parking is a little hard to navigate, but it free. There is also a garage that would be nice on a rainy or snowy night. The young lady at the front desk was very professional. Checkin was quick and efficient. The elevators...

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Helpful?
Thank PioneerTW
KMarriott, Manager at Knoxville Marriott, responded to this review

Thank you for your feedback and great comments about the staff! We are hoping for some updates to the property soon. Thank you again for staying with us, and we look forward to seeing you next time!

Krum, Texas
Reviewed 7 December 2016

Shortly after I arrived, I noticed that the toilet tank was refilling very, very slowly. I notified the front desk and left for dinner assured that this would be taken care of while I was gone. I returned assuming it was taken care of. About 11 I found that the tank was still filling very slowly. No voice mail, no...

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1Thank Arness
KMarriott, Manager at Knoxville Marriott, responded to this review

Thank you for your feedback. We apologize for the issues you experienced, and they have been addressed with the appropriate hotel teams. Please don't hesitate to contact us directly if there is anything we can do for you, and we hope you'll consider giving us another try in the future. Thank you again for staying with us.

Ridgeland, Mississippi
Reviewed 30 November 2016 via mobile

This hotel is a great place to stay while in Knoxville. The staff was friendly and the rooms layout was perfect for our family. The small couch made out into a single bed so our two teenagers did not have to sleep in the same bed. This illuminated the argument over who was on whose side of the bed. Thank...

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Thank dmalone2016
Louisville, Ky
Reviewed 15 November 2016

This was a last minute stay, so not much planning ahead of time. The hotel design and decor is dated, 70's concrete. The lobby is huge and open, great for getting together with a group before heading out for the night. The rooms are small and lack a mini fridge. This is usually a deal breaker for us if we...

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Helpful?
Thank JHKy
KMarriott, Manager at Knoxville Marriott, responded to this review

Thank you for your feedback, and we're glad to hear you enjoyed your stay. We are hoping for some updates to the property soon, and we hope to see you on your next trip to Knoxville. Thank you again for staying with us!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff

Additional Information about Knoxville Marriott

Address: 501 E Hill Ave, Knoxville, TN 37915-2516
Region: United States > Tennessee > Knoxville
Price Range: £133 - £221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Knoxville Marriott 3.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Marriott Knoxville Hotel Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Knoxville Marriott staff and other travellers.
3 questions
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Questions? Get answers from Knoxville Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to a different hotel”
 of 5 bubbles Arness, 7 Dec 2016 | Read review
“River view is a bonus”
 of 5 bubbles hotelier427, 6 Nov 2016 | Read review
“This is a tricky hotel to get to from the highway?!”
 of 5 bubbles antioch1212, 29 Oct 2016 | Read review
“Exterior only”
 of 5 bubbles day1, 23 Oct 2016 | Read review
“Don't stay here”
 of 5 bubbles LoveToTravel0601, 15 Oct 2016 | Read review
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