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All reviewswomen's basketball hall of famethe concierge loungecivic centerstayed at the marriottfree trolleyriver viewtennessee riverdowntown areabit datedan older hotelnice staystaff was friendlybeds were very comfortablemarket squarelobbyconferencerefrigerator
The hotel was lovely! The staff was nice and social and the Starbucks girls were really friendly! Wonderful place! Great breakfast, lunch, dinner. Bar open was good too. I would recommend this hotel to anyone traveling. Lots of restaurants near by also
We expected a higher price since football game in town but thought the $586(including taxes)/night rate was a bit pricey for the amenities. Service slow in bar (waiting over 15-30 minutes after ordering drinks - this even before the game) and restaurant, rooms were dated...More
Response from KMarriott, Manager at Knoxville MarriottResponded 25 September 2015
Thank you for your review. Please accept our sincere apology for the issues you experienced while staying with us. We have shared your feedback with the appropriate hotel teams to ensure that these were isolated issues that are corrected moving forward. I hope that if...More
I took my Family and stayed 3 days at This Marriott.. Everyone from the Hotel staff, House keeping and food service were outstanding!! They went out of their way to give us everything that we needed... We will stay again if in the area.
The air conditioning in the rooms was horrible. The most disappointing thing was the restaurant. At $14.00 for breakfast you would expect to get some substance. Denny's serves better breakfast than this. The dinner was high priced as well and food was sub par and...More
1 Thank J H
Response from KMarriott, Manager at Knoxville MarriottResponded 21 September 2015
Thank you for your feedback! As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced while staying with us. We...More
The Knoxville Marriott is one of the hotels that is most convenient in which to stay when attending Tennessee football games from out of town. Since this occurs about 6 times per year and they have been business for years, one might reasonable expect that...More
1 Thank buddymedbery
Response from KMarriott, Manager at Knoxville MarriottResponded 17 September 2015
Thank you for your feedback. Please accept our sincere apology for issues you experienced while dining with us on Saturday morning. I have addressed the issue with the Food and Beverage Director to ensure that this was an isolated issue that is corrected moving forward....More