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Crowne Plaza Knoxville Downtown University

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Traveller (95)
Room & Suite (49)
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Overview
  • Excellent48%
  • Very good33%
  • Average10%
  • Poor4%
  • Terrible5%
Travellers talk about
“market square”(155 reviews)
“great location”(82 reviews)
“gay street”(19 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (579)
There are newer reviews for Crowne Plaza Knoxville Downtown University
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Traveller rating
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259
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63
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Show reviews that mention
All reviewsmarket squaregreat locationgay streetnice hotelroom serviceunderground parkingbreakfast buffetper daycovered parkingwithin walking distancethin wallsrestaurants and barsfitness centerwalk in showernight's sleepself parkingwould highly recommend this hotel
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181 - 185 of 574 reviews
Reviewed 3 January 2016

$299 (+tax) for an amazing buffet dinner with crab legs and prime rib. Plus a dance with party favors and a free toast at midnight and a room for the night with a king bed. This was a great deal and I will be back...More

Thank Tim J
Response from hotelstaff1234, Public Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 4 January 2016

We're so glad you could spend New Year's Eve with us! Thank you for your review and we look forward to seeing you again next year.

Reviewed 3 January 2016 via mobile

On our way back north from Daytona Beach, we made a reservation on Hotwire at 10pm on a Saturday. For $105 we got a double queen on the 10th floor with a brand new stand up shower, huge smart tv and a gorgeous view. The...More

Thank Chastity B
Response from hotelstaff1234, Public Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 4 January 2016

We're so glad we could accommodate you with your last minute stay. Thank you for your review and we look forward to welcoming you back on your next road trip. Safe travels!

Reviewed 28 December 2015 via mobile

Had a night to stop and see Knoxville so we picked CP for Its proximity to downtown. The rate Was only $100 - good value. Staff were attentive and room was clean. We had a nice view of the city. Market Square is only a...More

Thank Daveandshirley
Response from hotelstaff1234, Public Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 29 December 2015

Thank you for your review and for your suggestions on how to improve our facilities and services. We are always looking for new ways to please our guests! We're glad you enjoyed your stay and hope to welcome you back to Knoxville soon.

Reviewed 27 December 2015

We stumbled upon this gem last minute - scored a great room at a decent price - and they have a great downstairs bar. We walked right out the front door to a plethora of other bars and fun. We stay at a lot of...More

Thank SellingCrazy
Response from hotelstaff1234, Public Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 28 December 2015

Thank you for your wonderful review. We're so glad to hear how much you enjoyed your stay.

Reviewed 23 December 2015

I've stayed in hotels all over the world. This is by far the worst experience I've had at a hotel. My car was hit by someone in the parking garage and left. The assistant manager wrote up a useless incident report. I asked if there...More

Thank danny s
Response from hotelstaff1234, Public Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 27 December 2015

Thank you for taking the time to leave us your review. We always appreciate both positive and constructive comments in order to improve our services and facilities. We apologize for the issues you mentioned in your review and will notify the proper departments of your...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$123 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Knoxville
#21 Business Hotel in Knoxville
#22 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Knoxville
#21 Business Hotel in Knoxville
#22 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (95)
Room & Suite (49)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Deb H
14 July 2017|
AnswerShow all 10 answers
Response from Expattraveler100 | Reviewed this property |
Yes definitely - parking in town is a real pain so leave your car at the hotel and walk - I hope you have a great time!
1
Vote
Laurie V
12 April 2017|
AnswerShow all 2 answers
Response from billcieluch | Reviewed this property |
I do not think that there are smoking rooms, but the hotel does provide a smoking area for their guests, my wife is a smoker so I can tell you that they are located on the ground floor at the corners of the building and away... More
1
Vote
Room Tips
"The pool is on 2nd floor . which has the restaurant and conference rooms also."
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"We were on the 12th floor & they had coffee, juice, & fruits in the morning for breakfast &..."
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"Higher floors offer quieter rooms, as this is a downtown location and you will hear sirens. Bring a fan for..."
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"Room 1103 - single room with a view to Market Square."
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