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Holiday Inn Express Hotel & Suites Lenoir City

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Holiday Inn Express Hotel & Suites Lenoir City
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122 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Start your review of Holiday Inn Express Hotel & Suites Lenoir City
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Reviewed 4 weeks ago

My daughter and her two small children (ages 2 & 3) were traveling to Georgia. She drove into a severe storm while traveling. She made it to Lenoir, TN. Not wanting to run low on cash, her dad and I wanted to pay for the hotel. We recommended finding a Holiday Inn Express. Our experience has always been clean, courteous...

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Helpful?
Thank Murf Teena S
Alicia L, Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Dear Murf Teena S, Thank you so much for your wonderful review! Reading reviews like this one truly warm our hearts. When one of our team members goes above and beyond to provide a home away from home for our guests, it makes our job a more enjoyable. I will be certain to pass this review along to our entire...

Reviewed 26 October 2016 via mobile

We enjoyed our stay. The staff was very friendly and accommodating. My wife made the reservation for the wrong date but they were able to make changes to our reservation and allow us to stay when we arrived late in the evening.

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Helpful?
Thank Kris D
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Thank you for your comments. We were happy to help with the changes and correcting the booking errors. I will make sure our team reads your comments. We look forward to your next visit.

everywhere, US
Reviewed 26 October 2016 via mobile

Clean, warm and friendly as you'd expect from IHG. Just don't expect anything above dial-up speeds. I was almost waiting to hear the modem.... Room was nice, staff was polite and friendly. Several chain and locally owned restaurant choices nearby.

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Helpful?
Thank 1911guy
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Thank you for staying with us. We apologize for the slow internet, this is being worked on and we hope to have a complete fix soon. Thank you again for your business.

Lynchburg, Tennessee
Reviewed 17 October 2016 via mobile

This is a very nice holiday inn express. It's very clean and comfortable. There's a great Mexican restaurant within walking distance . The breakfast at the hotel was great. I recommend this hotel when traveling to the Knoxville area.

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Helpful?
Thank jdframe
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Thank you for your comments. We are happy that we were able to make your stay with us a memorable one and look forward to your return visit soon.

Goodyear, Arizona
Reviewed 13 October 2016 via mobile

Worthless internet, decrepit work out equipment, housekeeping non existent and rude staff blaming the customer for their failing. Asked the front desk to change the shower head because it was half clogged, never happen in a week stay. Room was not vacuumed the entire stay. All we got was excuses from the staff. Will never stay here again and will...

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Helpful?
1Thank Bob M
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

We apologize for the inconvenience you experienced with our internet. The equipment in the fitness room is new as of May 2016 but we will check on your concerns there. I apologize that your room did not get served during your stay, I have shared this issue with our head housekeeper to find out why this happened. Again, I apologize...

Reviewed 5 October 2016

Clean spacious room plenty of fresh towels blankets great housekeeping service! Check in was a breeze and the clerk acted more like a concierge offering insight into the hotels amenities and avaiability of near by services. Breakfast met all of our dietary needs including special diets. Loved the expanded breakfast hours so we could sleep in and have brunch. Conveniently...

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Helpful?
Thank Irene W
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Thank you for your comments. The extended hour for breakfast on the weekend is a fall promotion and we are getting some great feedback from it.

Atlanta, Georgia
Reviewed 3 October 2016 via mobile

The motel was clean and convenient. The bed was comfortable. We were tired and went straight to bed. The breakfast sweet rolls and coffee were very good. I booked it online. When we arrived there were three people in the lobby. It took nearly an hour to get to me. The night desk man was having issues with a couple...

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Helpful?
1Thank CRM601
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Dear CRM601, Thank you so much for your review of our location. We're sorry to hear about your check-in issues and will be discussing this with our team to resolve the issue. We hope you will give us another chance to impress you with our service in the future. Best Regards Christopher Brown Guest Relations

Athens, Georgia, United States
Reviewed 28 August 2016

I was heading north past Atlanta and planning to stop around Knoxville and pulled off on the Lenoir City, about 25 miles from Knoxville, exit to see what was available. The options near the interchange didn’t interest me so I headed south about half mile where there some others. I pulled into this one to check it out. The lobby...

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Helpful?
Thank marksdodson
Austin W, Front Office Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Dear marksdodson, Thank you so much for taking the time to fill out this review of our hotel and your recent experience at it. We are all so glad to see that you enjoyed your stay with us and that you were able to find a nice place to eat dinner then was able to enjoy your express start breakfast....

Big Bear Lake, California
Reviewed 21 August 2016 via mobile

I was very pleased with the a Holiday Inn. The rooms were spotless and quiet. The breakfast was nice. We liked the idea of an indoor pool, but checked in so late that we didn't get to use it. There's restaurants and has stations all around so very convient. Also there's guest laundry in the ground floor. The staff was...

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Helpful?
Thank Kelly H
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Thank you for the kind words. We are honored that we had such a great impression on you during your visit. I am sorry that you did not arrive in time to use our pool we hope that you are able to use it the next time you are with us. I will share your comments with our team, that...

Calhoun, Georgia
Reviewed 11 August 2016

The room was very very clean, spacious, and far better than the other 3 hotels I checked on this same exit. I would certainly stay here again. The breakfast area was huge with foods I had not seen at other sites. Full Breakfast. The beds were so comfortable and quite rooms also. With all of that being said that was...

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Helpful?
1Thank pamelaflowers52
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Thank you for staying with us and posting a review on trip adviser. We are pleased that we were able to make your stay so remember able. As for my distant Manager, I am honored to hare him as a member of our team. J will make sure he see you comments as this is the example of the kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our I-75 hotel located in Lenoir City, Tennessee just 1 exit down from shopping at Turkey Creek in Knoxville and adjoining to Farragut, offers easy access to all the best west Knoxville has to offer.Our hotel's leisure guests find that we're convenient to a wealth of attractions, such as the Tennessee Valley Winery, Sweetwater Valley Farms, and the Lost Sea, America's largest underground lake. Our hotel's location near Knoxville, Tennessee makes it easy to enjoy a day trip to the city, the Tail of the Dragon or the quaint town of Loudon with its antique shops and ice cream parlors.We also offer • Free Breakfast • Free Wi-Fi • Free Parking • Free Local CallsWhether you're here to attend a University of Tennessee football game or visit the Great Smoky Mountains, make the smart choice and stay at our west Knoxville hotel in Lenoir City, Tennessee.Stay smart! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Lenoir City

Address: 1112 Highway 321 North, Lenoir City, TN 37771
Region: United States > Tennessee > Lenoir City
Price Range: £86 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lenoir City 2.5*
Number of rooms: 88
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Also Known As:
Holiday Inn Express Hotel And Suites Lenoir City
Holiday Inn Lenoir City
Lenoir City Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Lenoir City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on one of the higher floors, no highway noise. Also my room was not overlooking a parking area.”
 of 5 bubbles marksdodson, 28 Aug 2016 | Read review
“NEVER have I stayed at such a genuinely caring place!”
 of 5 bubbles pamelaflowers52, 11 Aug 2016 | Read review
“Ask for suites, south side, top floor, extra chair and fan. VIP ac setting is best. bring your own night light.”
 of 5 bubbles 812default, 3 May 2016 | Read review
“Room 319 was very quiet”
 of 5 bubbles JimB493, 21 Oct 2015 | Read review
“1st floor for travers”
 of 5 bubbles AngelR446, 1 Oct 2015 | Read review
5 of 5