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Samares Manor Self Catering

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JE2 6QW
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About

#3 of 3 hotels in St Clement
Location
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Value
Samares Manor self catering apartments and cottages are set with the picturesque early Victorian courtyard. Units range in size from two to four bedrooms. Guests have access to the grounds and café at all times. Children welcome. Four star rating with Jersey Tourism.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Restaurant
Non-smoking hotel
Room features
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
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HOTEL STYLE
Charming

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JE2 6QW
42Reviews2Q+A7Room tips
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Paul wrote a review Sep 2019
1 contribution
We booked The Barn. Pleasant accommodation in an attractive setting. However, first evening was not the best start for a restful family holiday with loud music from a wedding party in the grounds. What was more frustrating was that the Site Manager was not answering calls or texts (so that we could ascertain how long the music was going to go on for and, indeed, whether this might be a pattern for the week - a reason later provided was that Site Manager was living in a flat with walls which sometimes blocked phone signals...not ideal for a number that was given as an emergency number!). In the end it transpired that the music went on to midnight and on one night only and despite being tired, we could manage that. Our complaint was that we should have been forewarned of the situation so as not to be surprised and concerned by it. The 'apology' given on several occasions is that they only book 5 or 6 weddings in a year (so in effect it was just our bad luck!). On making a complaint and reasonable request for compensation equivalent to the first night's stay, the response was a string of excuses and what bordered on personal insult. My advice, check with the Management at time of booking that your holiday will not be compromised by a party booking they have taken at the venue coincident with your planned stay....or be prepared to suffer in silence.
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Date of stay: September 2019
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Response from Samaresmanoradmin, Managing Director at Samares Manor Self Catering
Responded 23 Sep 2019
On that evening people living in the manor house right next door to the wedding Marquee managed to sleep before the music stopped, so we were all very surprised that you heard anything. Other self catering guests who were closer with young children did not hear anything either. I was surprised that you came to pass comments five days after this had upset you and your party.
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Sally C wrote a review Aug 2019
16 contributions3 helpful votes
Stayed in the Forge which was well equipped and very spacious. The courtyard is very pretty and we liked seeing the donkeys and horses, We also had sheep outside our window and spotted a red squirrel. The gardens are large and we sometimes sat out on the lawns relaxing after a day out. The bus stop is just outside the main entrance and we found buses to be punctual so we didn't need a car. It was a great place to spend a week. The only thing I would change is to buy some fly spray as they seemed to be attracted to us!
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Date of stay: August 2019
Location
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Room Tip: All our accommodation was lovely
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Response from Samaresmanoradmin, Managing Director at Samares Manor Self Catering
Responded 28 Aug 2019
Thank you Sally for your review, we are pleased that you enjoyed your stay with us. The Forge is such a lovely unit for families. Being in the courtyard with the animals does attract flies, we are suprized the fly zappers did not help as they should
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tripmaker2 wrote a review Jun 2019
London, United Kingdom28 contributions14 helpful votes
Stayed in 2 apartments at Samares Manor with 7 friends. The gardens are beautiful, with views of plants, trees and water from all angles. Very comfortable flats with all you need to self cater plus outside seating. Books and local info available to borrow. Apartment 2 : water pressure low and shower temperature irregular but hopefully now sorted. All fine in bigger apartment 1. Buses to St Helier stop right outside. Lovely to see the horses and donkeys stabled next to our accommodation. Recommended. We look forward to going back there one day.
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Date of stay: June 2019Trip type: Travelled with family
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Response from Samaresmanoradmin, Administration Manager at Samares Manor Self Catering
Responded 9 Jun 2019
Thank you for your review and we are delighted to hear you enjoyed your stay at Samares Manor. We are currently fixing the low water pressure as mentioned and thank you for bringing it to our attention. We hope to welcome you back to Samares Manor in the future.
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115bea wrote a review May 2019
Surrey, United Kingdom29 contributions12 helpful votes
Was fortunate to stay for 3 weeks and certainly felt part of the Samares family. A few slight niggles that were sorted straight away by either the helpful girls in the office or Scott the Manager. The peace and tranquility of the courtyard is really special and loved being near the stabled animals. Hope to return as 'my escape to the country' =) =) =)
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Date of stay: April 2019
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Trip type: Travelled with family
Room Tip: All units are unique and of equal high standard
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Response from Samaresmanoradmin, Managing Director at Samares Manor Self Catering
Responded 23 May 2019
Thank you so much for your positive review. So pleased you felt part of the Samares Family because that is exactly what we are! We look forward to welcoming you back again in the hopefully not to distant future! Kind regards
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Expedition Master wrote a review Apr 2019
Letchworth214 contributions90 helpful votes
Sasmares Manor self-catering offers upmarket holiday lets in the grounds of the manor adjacent to the main house and close to the gardens. There is a separate entrance for holiday let residents and private parking. Our trip was very enjoyable and the holiday lets are decorated, equipped and furnished to a high standard. The holiday lets are within a courtyard to which the general public have access during opening hours of the garden but this wasn't an issue during our visit. We had a relaxing and quiet time, and thoroughly enjoyed our stay. We have stayed on Jersey and Guernsey on many occasions in a wide variety of hotel and self-catering accommodation, it's difficult to find anything less than excellent accommodation on the islands and Sasmares Manor doesn't disappoint in that regard. However, we experienced a lack of attention to detail where preparation and maintenance of the holiday let was concerned, no single thing was a significant issue, yet there were quite a list of fundamental issues that needed to be raised and dealt with. All but one of those issues was a matter of poor oversight and hence entirely avoidable. When we raised the various issues with the onsite staff they were for the most part dealt with in a prompt, polite and efficient manner. That said, Sasmares Manor is a premium priced venue, and all but one of the issues we experienced were things that can and should have been checked and dealt with before our arrival, none of them were exceptional, complicated or time consuming... just simple housekeeping and maintenance matters that should be on any routine checklist for a holiday let.
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Date of stay: April 2019
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Trip type: Travelled with family
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Response from Samaresmanoradmin, Managing Director at Samares Manor Self Catering
Responded 16 Apr 2019
Good Morning, Many thanks for you review. If you could contact me on 01534870551 to go through exactly the issues that you had it would be very helpful to pass onto our Self Catering Manager. Kind regards, Caryl.
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ALSO KNOWN AS
samares manor apartments hotel st. clement
FORMERLY KNOWN AS
Samares Manor Apartments
LOCATION
United KingdomChannel IslandsJerseySt Clement
NUMBER OF ROOMS
6
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Frequently Asked Questions about Samares Manor Self Catering
What are some of the property amenities at Samares Manor Self Catering?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at Samares Manor Self Catering?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Samares Manor Self Catering?
Yes, free parking is available to guests.