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Sarum Hotel

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Traveller (59)
Room & Suite (41)
Dining (5)

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About

#24 of 25 hotels in St. Helier
Location
Cleanliness
Service
Value
The Sarum Hotel offers choice of single, double, twin or treble self-catering bedrooms and also apartments which are ideal for families and those visiting Jersey on a budget. Guests can opt for room only or bed & breakfast. We have an outdoor swimming pool and very pleasant garden. Hi-speed wi-fi. Easy walking distance to town centre. Close to numerous restaurants, cafes and pubs.
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Property amenities
Paid private parking on-site
Free internet
Pool
Bar / lounge
Game room
Billiards
Car hire
BBQ facilities
Public wifi
Outdoor pool
Breakfast available
Breakfast in the room
Snack bar
Baggage storage
Non-smoking hotel
Shared lounge / TV area
Express check-in / check-out
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Room features
Soundproof rooms
Housekeeping
Telephone
Bottled water
Iron
Coffee / tea maker
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Spanish, Catalan and 3 more
102Reviews3Q+A22Room tips

Reviews
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Proper C wrote a review Mar 2024
1 contribution
Definitely one to avoid Resident builders staying in the room opposite where extremely antisocial we nearly had to phone the police . We had to find additional accommodation due to the behaviour and additional work carried out on the property. Should’ve noticed the Red flags on check-in . It was mentioned if you have any problem with the builders let me know I will move them. When we pointed out to the landlady about the noise, the builders were not moved, but followed by sarcastic comments from the builders the following day. 🥵 We had to wake up to broken glass all over our front porch, which is not good when you’ve got a dog 🥹 It’s a shame I cannot upload the videos Booking.com or the accommodation managers would not reimburse us for having to leave early.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Paul T wrote a review Nov 2023
2 contributions
Stayed here for the weekend with my adult son. Twin room was clean and tidy and had a small kitchenette. Bathroom had a bath with shower and was slightly tight. Staff very friendly. Only complaint flat screen tv mounted on the wall adjacent to the bathroom door. I bumped my head on it twice I am only 1.78 m tall.
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Watch out for the tv
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andy wrote a review Jul 2023
London, United Kingdom82 contributions21 helpful votes
We thought the rooms were great and roomy. The shower pressure on the top floor was very poor so we had baths which filled up nice and hot and quickly! The lift was out of order the whole week which was a bit of a pain, literally as my friend has a very bad ankle injury. But, overall very happy. The staff were friendly and helpful. Christina, the boss was delightful. No breakfast supplied so cook your own in your kitchenette. The hotel is nicely located and there is parking available. Would definitely recommend.
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Date of stay: July 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tunji O wrote a review Dec 2022
Never use this hotel, they are clearly a rogue business, cancelled my bookings without prior notification, and they failed to refund me. DONT USE! This was done despite several messages sent to them to offer flexibility, it was clear they were determined to rob me of my money without providing a service! Quite shocking and pathetic.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Barry D wrote a review Oct 2022
22 contributions6 helpful votes
We had a brill stay here. Newly renovated room, adequately equipped kitchenette, very clean, friendly staff and great location. Would definitely stay here again no probs. Modern tv, fridge freezer a bonus. New bathroom, plenty hot water. Top marks indeed. Thx.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tanya T wrote a review May 2022
3 contributions
A nice hotel with exceptionally friendly staff. The room was clean with nice linen and towels. Great to have a kitchenette and especially a fridge. We'll situated at the top of town. We were woken by other long term guests chatting outside our ground floor room but the staff were happy to address this and it worked. We played bar billiards, which was good and had a pizza from the bar. All in all, good value for money and I have to say again, brilliant staff who couldn't do enough for us.
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Date of stay: May 2022Trip type: Travelled with friends
Room Tip: If there is a problem, speak to the staff who will do what they can to resolve it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alexandrina S wrote a review May 2022
Romania3 contributions
Wonderful place to spend some time off, new room, beautiful bathroom, I love the Art in reception, the staff was amazing, should be a 4* hotel. I will definitely go back for Christmas with my friends.
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Date of stay: March 2022
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Sleep Quality
Room Tip: Ask for a new refurbished room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jake wrote a review May 2020
United Kingdom1 contribution3 helpful votes
Absolutely awful Men drinking bottles of vodka on the way in A strong smell Of cigarettes in the whole hotel The rooms are tiny The noise from outside men is ridiculously loud along side them peering in through windows waited 30 minutes for the manager to come down to the lobby to answer our questions only for her to text the lady at the reception and say no refunds Along side the uncomfortable foreign males staring and laughing behind you as you book Through the lobby, last but not least the creepy paintings of stretched horses everywhere, please do not stay here for your own safety and leisure, £77 down the drain
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Date of stay: May 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Andy H wrote a review Aug 2019
London, United Kingdom21 contributions12 helpful votes
My wife, daughter and I recently spent a weeks stay in the Sarum Hotel, and what a pleasure it was. From the moment we arrived we were incredibly well looked after - being allowed to check in early, upgraded to a larger family room, parking being accommodated in spite of me not arranging it in advance - it seemed that nothing was too much trouble. Cristina was the perfect host throughout. Bright, friendly, cheerful, helpful all without being intrusive or overbearing. The same can be said for all of her staff. The room itself was lovely, bright, clean and spacious although the layout meant it was often hard to negotiate without internal doors getting in yours and each others way! A minor irritation however - everything else was perfect for our requirements. Having the kitchenette was great for those days when we didn't want to venture out for food and just wanted a quiet night in. It's a shame that the lift wasn't working during our visit as this made life a little trickier for my wife but in all fairness I hadn't checked this in advance and I'm sure the lack of lift is much more stressful and hard work for Cristina and her staff than for us! All in all we had a great stay in Jersey, so thank you to Cristina and her team. We'll have to come back soon so that we can have a dip in the pool and experience everything else there is on offer!
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Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Maëva L wrote a review Aug 2019
Caen, France73 contributions17 helpful votes
I spent one night at this hotel in a calm and large room (2 beds, kitchen, bathroom, balcony). Very good if you stay longer but quite expensive for a night only as we booked a little late. The manager was very pleasant and facilitated our arrival and departure by providing some space for our luggage so that we didn't have to carry them with us all day long. Breakfast was great as well. Too bad we didn't have the opportunity to take a dip because of the rainy weather...
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Date of stay: August 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£87 - £161 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomChannel IslandsJerseySt. Helier
NUMBER OF ROOMS
52
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SARUM HOTEL - Updated 2024 Reviews, Price Comparison (Jersey)

Frequently Asked Questions about Sarum Hotel
Which popular attractions are close to Sarum Hotel?
Nearby attractions include 16 New Street Georgian House (0.5 miles), Maritime Museum (0.6 miles), and Jersey Museum & Art Gallery (0.6 miles).
What are some of the property amenities at Sarum Hotel?
Some of the more popular amenities offered include a pool, a lounge, and free internet access.
Which room amenities are available at Sarum Hotel?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Sarum Hotel?
Guests can enjoy a lounge, breakfast, and barbeque facilities during their stay.
Is parking available at Sarum Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Sarum Hotel?
Conveniently located restaurants include Kyoto Restobar, Indian Ocean, and Aromas.
Are there opportunities to exercise at Sarum Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Sarum Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, Romanian, and Catalan.
Are there any historical sites close to Sarum Hotel?
Many travellers enjoy visiting Mont Orgueil Castle (4.3 miles), La Hougue Bie Museum (2.3 miles), and Battery Lothringen (3.0 miles).