Mountview
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Mountview

Patio
Traveller (63)
Inside our room (no 15)
Room & Suite (34)
Breakfast
Dining (9)

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About

4.0
#22 of 25 hotels in St. Helier
4.0 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value

If you’re looking for a family-friendly hotel in St. Helier, look no further than Mountview.

Nearby landmarks such as Statue of The Toad (0.5 mi) and Steam Clock - Ariande (0.6 mi) make Mountview Hotel St Helier a great place to stay when visiting St. Helier.

Rooms at Mountview Hotel provide a flat screen TV, and guests can stay connected with free wifi.

You can also enjoy breakfast buffet while staying at Mountview. Need a place to park? Free parking is available at Mountview.

During your visit, be sure to check out one of St. Helier's popular lobster restaurants such as Drifter's Beach Bar & Bistro, Bistro Rosa, and Bohemia Bar & Restaurant, all a short distance from Mountview.

If you’re looking for something to do, Elizabeth Castle (1.2 mi), Jersey Museum and Visitor Centre (0.7 mi), and Howard Davis Park (1.1 mi) are a nice way to spend some time, and they are all within walking distance of Mountview Hotel Jersey.

The staff at Mountview looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Breakfast buffet
Bicycle rental
Golf course
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Wifi
Room features
Safe
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Budget
Quiet
Languages Spoken
English, French, Portuguese

Location

49 St. Johns Road, JE2 3LD
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 69 out of 100
69
States Airport
Guernsey Airport
27.8 mi
See all flights
252Reviews7Q+A61Room tips

Reviews
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Detailed Reviews
AHassall wrote a review Oct 2007
UK246 contributions274 helpful votes
4.0 of 5 bubbles
The Mountview is a two star, 31-room hotel in St John’s Road, St Helier, about five minutes’ walk from the nearest shops, pubs and cafes, ten minutes from the sea front and main shopping centre, and fifteen from the bus terminus next to Liberation Square. The hotel has a lounge/bar, where bar snacks can be purchased in the early evening, a reasonable size breakfast room, and an outside ‘courtyard’ patio where the smokers gather, as all the rooms are non-smoking.

The rooms are average size, quite smart, as are the bathrooms. There’s plenty of hanging and drawer space, a hairdryer (in the bedside cabinet – not the obvious place), a small TV with mainly terrestrial channels, and tea and coffee making facilities. Bathroom towels were replaced every day. Although obviously recently refurbished, from our experience the rooms seem to suffer from a lack of maintenance – the main light in our first room didn’t work until we asked for it to be fixed (a rather obvious fault, I would have thought), and on our third day I unlocked the door, pulled the key out, and the lock came with it! Being a Bank Holiday, there was nothing that could be done, so we changed rooms, only to find that the lobby light of the new room was not working, and the internal door lock catch was missing. More TLC required for the rooms.

Booking the required three rooms for the six of us was easy – directly with the hotel by email. I informed the hotel that we would be arriving early, due to our flight times, and asked if we could leave our bags somewhere safe. We actually arrived at 9 o’clock on a Saturday morning, were warmly greeted by the receptionist (Debbie, I think her name was), and were promptly given our room keys – most impressive. Likewise, we had requested late checkouts on our last day, and were allowed to keep our rooms until 6pm for a charge of £10 per room – bargain! Just a tip on the rooms – avoid those at the front if you are a light sleeper – apart from the occasional road noise, there are guests returning late at night noisily negotiating the door entry system (reception is closed late evening) and the dustbins are emptied around 6am.

Breakfast is a good spread, with orange juice, grapefruit segments and prunes, a good choice of cereals, and a waitress-served full English. Tea, coffee, toast and marmalade are brought to the table. All fine, but it’s sometimes difficult if you depart from the standard; for example, it took me three attempts one morning to get a full English without beans and with a soft egg.

The hotel is situated part of the way up a hill, within easy strolling distance of all that St Helier offers, which is mainly a financial centre with some holiday facilities. There are a number of nice restaurants – try the Vecchio Milano near the shopping centre, and La Cantina, on the road down to the Grand Jersey Hotel, just up from the sea front. Both will be about £30 per person for a three-course meal with wine, a little more than I would expect to pay in England. We booked an all day island tour (Tantivy) at the hotel, at £17.50 per person, and this was most enjoyable (Tantivy also do a range of other trips, depending on the day of the week, and the coach collects you from the hotel). On another day, we bought Island Explorer tickets (£6 each), which allow you unlimited travel for a day on four routes which have stops near all the tourist attractions, as well as travel on the normal Connex buses. These all leave from the bus terminus near Liberation Square.

Just a few words about the ambiance in Jersey – no graffiti, no litter, no hoodies. Local people who are offering help almost before you realise you need it. Motorists who stop to let you cross the road even though there’s no pedestrian crossing. Bus drivers with whom you can have a laugh and a joke, and who wish you a pleasant day as though they mean it. Even the bunch of drunken girls on the bus back to town one evening, singing at the tops of their voices, apologised for the noise as we got off the bus – a different style of binge drinking! Living near London, I haven’t experienced this type of society for a long time, and it was really refreshing to know it still exists.

We travelled to Jersey by air, flying BMI from Heathrow. Both flights were on time, checking in on line is fairly easy (and is recommended to avoid the queues at the airport) and the A319 Airbuses used were smart and comfortable. Jersey airport is refreshingly calm on the return journey.

Would we go back to Jersey? Yes, but not for a while. Four days was enough to see most of what we wanted, and a longer holiday on the beach might not be so successful if the weather was as bad as we have had this summer. But I might go back in a few years to see whether Jersey society has ‘developed’ any nearer to what we have in London….
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Date of stay: August 2007
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesCheck-in / front desk
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Selina C wrote a review Aug 2014
Bournemouth, United Kingdom1,882 contribution181 helpful votes
+1
4.0 of 5 bubbles
I stayed at the Mountview Hotel in Jersey for 3 nights, in a twin room. It is a small, family run hotel with lifts provided. The front of the hotel is painted blue. Some rooms have balconies which you can pay extra for. The hotel is located on a sloping road; only a short walk into town. It only takes a few minutes walk to go to the beach along St Aubin's bay. It is 20 mins walk, or 5 mins car journey to Elizabeth ferry terminal. The hotel is excellent value for money, for anyone on a budget. Hotel staff were always friendly and willing to help. The room was reasonably sized, clean and tidy. The beds were very comfortable and you are provided with a cupboard, chair and desk. The room included a tea/coffee tray with kettle, flat screen TV, and a safe.

The room had an en-suite shower room, with a sink and toilet. You were not provided with shampoo or shower gel. They did however provide a bar of soap, drinking cups and clean towels. There is no air conditioning, but the windows provided good ventilation. The room was not too hot during my Summer stay. There is a radiator which will keep you warm during a Winter stay.

The hotel does have hair dryers, however the hotel only has a limited quantity, so you may or may not get one. If you don't have a hair dryer in your room, you need to see if the reception staff can give you one. My room did not have an iron.

The hotel provided breakfast, but did not serve lunch or evening dinner. Breakfast was served after 8 am. For cooked breakfast you needed to take a seat in the breakfast room and a staff member took your order and brought the food to you. For a cold breakfast you just helped yourself. The breakfast options they provided was a full English Breakfast (toast, fried egg, tomato, fried mushrooms, sausages and bacon (vegetarian option available)) , scrambled eggs on toast, and a basic continental breakfast (cereal, Greek yoghurt, fruit, and toast with assorted jams and spreads). For the 3 days of my stay I had the full English Breakfast. I wanted a vegetarian option, so instead of having the sausages and bacon the staff gave an extra tomato and fried egg. The breakfast was tasty and the portion size was good. They provided fruit juices, tea and coffee. For evening dinner and lunch you can go to the local restaurants and shops to get food, which are only a short walk away. Guests at Mountview hotel also get free access to the bar at Hotel De Normandie (another hotel in Jersey).

The hotel has free WiFi but the signal was quite poor. It was only really accessible from the bottom of the staircase near the reception, or in the breakfast room. The hotel WiFi was not accessible in bedrooms.

The hotel has a patio which you could relax in, a lounge and a lounge bar. The hotel also has a few parking spaces. There is no swimming pool at this hotel, but all guests are allowed free access to an indoor swimming pool at Hotel De Normandie.

The hotel is rated as 2 star, but exceeded my expectations. In my opinion if you could compare it to a typical "Travelodge" hotel in the UK or an Ibis Budget hotel, I would say it is better than those. It was more like a 3 star hotel.
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Date of stay: August 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RachyClark wrote a review Oct 2014
29 contributions28 helpful votes
4.0 of 5 bubbles
I visited Mountview the last weekend in September and even though I had read reviews saying that it was a good little find, they still managed to exceed my expectations. With regards to location in St Helier I was expecting this hotel to be outside of town up a steep hill. This was not the case at all! The Hotel is situated at one side of town but still minutes away from restaurants, bars and shops. Also it is not on a hill, it is at the bottom of a hill so there may be a slight gradient but that's about it. If you can walk without aid then the location is fantastic. St Helier is a lovely town to walk around so as long as you don't mind the normal amount of walking you would do on a city break, then you will be fine. I was not expecting much for the price and was just looking for a friendly face, a clean room and a comfortable bed and I got all three. I was greeted by Jill (? So sorry terrible with names) who was so friendly and made me feel so welcome. I had a lovely clean room facing out the back of the hotel that was nice and quiet. There were facilities in the room that I would not expect to get at this price, a TV, tea and coffee making facilities, and even little soaps in the bathroom, all nice touches. The beds were really comfortable, I had a great nights sleep with two lovely plump pillows and the room was nice and warm. The breakfast the next morning was nice, I am a vegetarian so do not care for cooked breakfasts, but the cereal, fruit, tea and toast was lovely. The dining room in which you take breakfast is a lovely room, nice, bright and clean. I do not want to paint a false picture, this place is not a five star for a two star price, the bathrooms are not clean lines with designer tiles and the rooms are not chic in decoration, so this place is not for those who value that sort of thing. For me this place was perfect, it was an easy 15 minute walk across town to the ferry terminal past all the tempting shops. Great little find and I will return I am sure.
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Date of stay: September 2014
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: My room facing the back of the hotel was nice and quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roving3438 wrote a review Mar 2006
Surbiton england1 contribution7 helpful votes
4.0 of 5 bubbles
We did a last minute deal for a long weekend in jersey they give us a deal at the mountview hotel. We can say that we enjoyed the hotel very much. The staff were very friendly and helpful, the hotel was nice and clean, our room was cleaned each day. The food was nice and hot and was on your table in know time. Nice for a 2 star hotel.
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Date of stay: March 2006
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Voyage27613 wrote a review Jul 2005
Hythe Southampton Hants UK1 contribution7 helpful votes
4.0 of 5 bubbles
I have stayed at this hotel many times over the last 10 years and I have always found the staff friendly and attentive. The food is of a good quality and theres plenty of it as breakfast is buffet style self service!! When I stayed there this month I found to my delight that they had begun a refurbishment. The rooms are delightful, clean, light and comfortable. For once the refurb was complete ie not just a new duvet cover. All the furniture has been replaced, the bathrooms completely gutted and refitted with all new fixtures, new linen, new duvets and pillows, new carpets etc etc. It made my stay a real pleasure, I hope that on my next vist that the outside has received the same treatment.
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Date of stay: July 2005
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caz82Scotland wrote a review Mar 2005
Scotland24 contributions17 helpful votes
1.0 of 5 bubbles
Situated on a main road, just past a blind bend, you take your life in your hands just trying to cross the road outside Mountview. Then there were the rooms, one of which was unclean. There was a strange smell on entering, the source of which became clear when checking the bathroom. The toilet had been used, and not flushed or cleaned. It was extremely disgusting, and clearly the staff do not rate cleaniness or hygiene as a priority, as the receptionist didn't apologise, but simply poured some bleach down the toilet. Perhaps this happens a lot. Also, to get to the reception desk from the hotel entrance, you must ascend two flights of stairs, and there are no lifts or ramps. I found this appalling, especially as most of the guests were quite elderly.
The reception staff were quite unfriendly and unhelpful, and were casually dressed in tracksuits.
The only good part was the breakfasts, and the friendly breakfast waiter, but we chose to eat elsewhere at night.
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Date of stay: May 2004
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded 25 Mar 2006
The Mountview Hotel was completely refurbished in the winter of 2004 and was completed in April 2005. The Hotel reoped its doors on the 15th of April 2005. So Im not sure where the person of the negative review stayed but it certainly wasnt at the Mountview!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sally K wrote a review Oct 2015
Belfast, United Kingdom1 contribution6 helpful votes
4.0 of 5 bubbles
my daughter and i spent an excellent week at the hotel, it was spotless clean, very comfortable beds, fresh towels and room cleaned daily, tea and coffee facilities milk and biscuits on a tray, hairdryer and toiletries provided,and tv in the bedroom, excellent breakfasts continental or full english with 2 sausages bacon egg (cooked any way you like it,) tomato mushrooms beans , a rack of toast, jersey butter a selection of jams, fresh fruit in a basket, prunes tiny oranges a large bowl of yogurt, variety of cereals, croissants ham cheese fresh bread, 4 different fruit juices, the dublin lady and other lady were very friendly lovely people, our bedroom was on the first floor at the front, a little noisy, but expected as it is a main road and very close to the town centre,it did not bother us as we were tired at bedtime with trips we went on every day, theres a lot to see and do in jersey and a short boat trip to france is recommended, all can be booked at the hotel, we saw the little dog (from the review) once in the hallway, never in the dining room, we highly recommend this hotel and will definatly be going back and the price was excellent .
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Date of stay: September 2015
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: we stayed on the first floor on the front of the hotel, a little noisy, but expected as its a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TashyGoodness wrote a review Jul 2017
Ibiza, Spain27 contributions28 helpful votes
1.0 of 5 bubbles
On first site the hotel looks tired and dated, the rooms are usable, but the bathroom definitely needed a deep clean.

The main problem with our stay was the behaviour of the manager. We returned to the hotel to change our shorts to long pants, with the intention of then leaving to visit a friends house up the road. The manager saw us approaching the hotel as she was walking towards it from the other direction. She then noticed our shopping bags, which contained amongst other things, some cans of beer.

She proceeded to shout, in the middle of the street "ARE YOU GOING IN THAT HOTEL?! THAT'S MY HOTEL, I'M NOT HAVING YOU GOING SITTING IN THE ROOM DRINKING, I'LL LOSE MY LICENSE".

We had no intention of sitting in a musky hotel room drinking, but we were forced to leave our shopping outside while we nipped in to change our clothes. We aren't children, or thugs, this was very embarrassing, and certainly not how we expected to be treated.

In addition to this, there were various other issues such as her dog barking early in the morning, room service knocking on doors and hoovering from 9:00am, metal flakes in the kettle making it unusable and a faint smell of off milk coming from the cupboard.
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Date of stay: July 2017
1.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
eeyoreAly wrote a review Sept 2006
Monaghan70 contributions46 helpful votes
5.0 of 5 bubbles
My mother (59) and myself (29) booked the hotel after viewing photos of it on the internet - thankfully it was a good choice for our long girly weekend.

All of the hotel staff were extremely friendly, we had a deal and half board was included - the breakfast and evening meal were excellent and the service was so quick. Our twin room was spacious and the shower was powerful. There was plenty of storage and good ventilation with large windows. The room was serviced everyday.

The location was superb, theatre, restaurants, pubs, cinema, promanade and shops were are at most a pleasant stroll away. We did not have a car and we remained in St Hellier but found plenty to do.

The downsides are 1) there is a large flight of stairs when you enter the hotel which is a problem if you are elderly - but if there are any staff around they would be happy to help lift your suitcase up them. 2) the hotel is situated along a hill which again could cause problems to some elderly people. 3) request a room on the second floor or higher as if you get a ground floor room your windows may open out onto the patio which is an area smokers can go.

I would recommend this hotel and look forward to my next visit there....
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Date of stay: September 2006
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesCheck-in / front desk
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
samantha m wrote a review May 2017
ely22 contributions73 helpful votes
5.0 of 5 bubbles
Best hotel I have stayed in for ages . Staff brilliant a special gold star and thanks to Gill who helped me out whilst I was there . Rooms large , clean and everything you could need in them. Had a balcony room which was lovely as we were allowed to smoke on them , breakfast plentiful and nice , a ten minute walk into town , absolutely will stay here again
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Date of stay: May 2017
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Balcony rooms excellent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarkMahoney asked a question Jun 2019
Aldershot, United Kingdom1,891 contribution1,115 helpful vote
Hi guys, what are the times breakfast is served? Many thanks
Answer from jjames3601
Doncaster, United Kingdom3 contributions
From 8am-10. They are so obliging ...if you want earlier I am sure they will accommodate you. They serve full breakfast up to 10 as well.
Answer from Veronica
Rugeley, United Kingdom106 contributions89 helpful votes
There is parking outside the front of the hotel it is limited though. There isn't much on street parking around the local street. However we stayed there for 4 nights and the car park was never full. Hope this helps
Sue U asked a question May 2016
11 contributions1 helpful vote
Is there a direct bus to the hotel from the airport?
Answer from Alan C
Romford, United Kingdom9 contributions7 helpful votes
t from the hotel. But Liberty Bus 15 runs from the airport into St Helier Bus station. Then about a 15 minutes walk.
Newcastle13 contributions6 helpful votes
yes, there are restaurants (indian) at 'cheapside' which is just at the bottom of the hill from the mountview. Also there are various other restaurants/bars/fish and chip shop/cafes etc in the town cente. Lots of shops too. During the day there are various bus tours to different parts of the island. Hope you enjoy your stay.
Carol R wrote a tip Aug 2019
Bedford, United Kingdom6 contributions3 helpful votes
5.0 of 5 bubbles
"Balcony rooms definitely the best"
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William D wrote a tip Jul 2019
West Palm Beach, Florida909 contributions96 helpful votes
2.0 of 5 bubbles
"Lowest floor as long as the lift's not working."
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TravelLions wrote a tip Jun 2019
Lion City195 contributions43 helpful votes
1.0 of 5 bubbles
"Find a room in another hotel"
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jackiedoodle59 wrote a tip Sept 2018
Arundel, United Kingdom17 contributions7 helpful votes
4.0 of 5 bubbles
"avoid upper rooms if climbing lots of stairs an issue."
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dln1953 wrote a tip Aug 2018
Cardiff, United Kingdom1 contribution1 helpful vote
4.0 of 5 bubbles
"If your Elderly or Disabled ask for lower floor rooms"
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Not the right property for you?
There are more places to choose from in the St. Helier area.
ALSO KNOWN AS
mountview hotel st. helier, mountview st helier, mountview hotel jersey
LOCATION
United KingdomChannel IslandsJerseySt. Helier
NUMBER OF ROOMS
39
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MOUNTVIEW - Reviews, Photos

Frequently Asked Questions about Mountview
Which popular attractions are close to Mountview?
Nearby attractions include 16 New Street Georgian House (0.5 miles), Maritime Museum (0.7 miles), and Jersey Museum & Art Gallery (0.7 miles).
What are some of the property amenities at Mountview?
Some of the more popular amenities offered include free wifi, free parking, and breakfast buffet.
Is parking available at Mountview?
Yes, free parking is available to guests.
What are some restaurants close to Mountview?
Conveniently located restaurants include Kyoto Restobar, Aromas, and Bellagio.
Are pets allowed at Mountview?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Mountview?
The staff speaks multiple languages, including English, French, and Portuguese.
Are there any historical sites close to Mountview?
Many travellers enjoy visiting Mont Orgueil Castle (4.3 miles), La Hougue Bie Museum (2.3 miles), and Battery Lothringen (3.1 miles).
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