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Best Western Royal Hotel

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Traveller (128)
Room & Suite (197)
Dining (61)
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Overview
  • Excellent52%
  • Very good36%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“sun terrace”(27 reviews)
“sister hotel”(33 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (893)
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407
267
76
22
8
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All reviewsseasons restaurantsun terracesister hotellounge barfour poster bedtown centrebar mealsporridgea small car parkno air confirst floorplenty of choicestayed for nightswithout exceptionlarge bathroombreakfasts were excellentlovely hotel
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1 - 5 of 780 reviews
Reviewed 3 days ago

A very good hotel to stay with a good bar serving nice food and a restaurant also, the room was excellent with doors leading onto a terrace with table and chairs, the room was very clean and comfortable, would I go again? yes definitely.

Thank Derek F
Response from ManagerJersey, Manager at Best Western Royal HotelResponded 2 days ago

We are delighted that you would definitely choose to return to our Best Western Royal Hotel. Thank you for your kind comments. These comments are much valued by our team here at the hotel.

Reviewed 1 week ago via mobile

The staff were lovely. Four poster room was well equipped with tea coffee and biscuits. Snacks to buy nice touch. Robes and slippers complementary. The breakfast was excellent plenty to choose from and a beautiful varied fruit salad. Always my favourite. We ate Sunday lunch...More

Thank shelly g
Response from ManagerJersey, Manager at Best Western Royal HotelResponded 6 days ago

Thank you for your kind comments, It is wonderful that you feel that you enjoyed a 'Grand time at the Royal.' Robes and slippers are indeed standard items in all of our Suites, Balcony Patio and Executive categories of bedrooms. We are delighted that you...More

Reviewed 1 week ago

First time at this hotel, close to shops and restaurants in st Helier. checked in however there was a room misunderstanding. This was rectified immediately and we were extremely happy with this. Good size and standard rooms, clean and comfortable. would like to thank Zofia...More

Thank kepLiverpool
Response from ManagerJersey, Manager at Best Western Royal HotelResponded 2 days ago

It is wonderful to learn that you will definitely return to our town centre Royal. Thank you for your kind words and in particular for your special mention of members of our team here at the hotel. This has been greatly appreciated.

Reviewed 2 weeks ago via mobile

Stay at this hotel 7 nights everything was excellent. Good and helpful staff. Was in room 318 if you have kids with you get this room good space. Breakfast plenty and cooked to perfection. The bar and food is nice they do a 3iteam platers...More

Thank jimbo77-13
Response from ManagerJersey, Manager at Best Western Royal HotelResponded 2 weeks ago

Your comments on our staff and that you have enjoyed your breakfasts and catering generally are very much appreciated. We would be delighted to welcome you back to our established and popular hotel in central St. Helier.

Reviewed 2 weeks ago via mobile

Good value Best Western Hotel with helpful and efficient staff. Excellent breakfasts. Rooms at the front of the hotel are quite noisy because of the busy road. The hotel is about a 15 minute walk from the main shopping centre and about 20 minutes from...More

1  Thank MAXINEOxford
Response from ManagerJersey, Manager at Best Western Royal HotelResponded 2 weeks ago

Thank you for your report that we are good value. We are located only five minutes walk from the main high street shopping areas and even closer by to the Millennium Town Park. We are a town centre traditional hotel and enjoy a large site...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Meeting Rooms
Banquet Room
Free Parking
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$155 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St Helier
#11 Business Hotel in St Helier
#14 Romantic Hotel in St Helier
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$155 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St Helier
#11 Business Hotel in St Helier
#14 Romantic Hotel in St Helier
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (128)
Room & Suite (197)
Dining (61)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Anthea H
12 June 2018|
AnswerShow all 3 answers
Response from ManagerJersey | Property representative |
Hello, we have free fibre Wi-Fi available across the hotel
0
Votes
Laurenlalala
16 March 2018|
AnswerShow all 4 answers
Response from ManagerJersey | Property representative |
Hello. The BW Royal has the main entrance with steps to the reception and a bar entrance with steps to the bar area. There is are lifts that covers the front of the hotel.
0
Votes
BletchleyCat
28 January 2018|
AnswerShow all 2 answers
Response from ManagerJersey | Property representative |
Hi Bletchleycat Yes, our suites have a seating area with sofa and coffee table that is separated from the bedroom. Regards
0
Votes
Room Tips
"They have really nice rooms with a four poster canopied bed and they are not necessarily expensive. Family..."
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"Some of my guests suffered noise problems at night from from car radios and youngsters congregating in the..."
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"Our room was very spacious and over looked the sun terrace"
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"rooms at the back are quieter"
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