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Best Western Royal Hotel

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Traveller (223)
Room & Suite (217)
Videos (1)
What is Travellers’ Choice?
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About

#7 of 25 hotels in St. Helier
Location
Cleanliness
Service
Value
Travellers' Choice
One of the principal hotels in Jersey, the Best Western Royal Hotel was established in the 1840's and is graded 3 Stars by the AA. Ideally located only minutes walk from the pedestrian shopping areas of St Helier, the hotel is equally suited to the leisure or business traveller. This attractive 89-bedroom hotel also boasts suites and executive bedrooms. A bistro style restaurant and an informal bar with food menu makes the Royal a popular town centre choice year round. Parking is available but is limited to 15 spaces.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Conference facilities
Banquet room
Rooftop terrace
Baggage storage
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Meeting rooms
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Electric kettle
Flatscreen TV
Bath / shower
Seating area
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Classic
Languages Spoken
English, Polish
Hotel links
Special Offer:Lowest Price When You Book Direct! CLICK HERE to view
1,165Review28Q+A100Room tips

Reviews
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Freedom770519 wrote a review Yesterday
Preston, United Kingdom3 contributions
We stayed for three nights and it was clean and lovely staff. especially the man in reception he could not do enough for you but on the saturday i was awake until 1.45am as there was a wedding reception downstairs that we were not aware of. Despite us having a room at the rear of the hotel it was loud music, people and laughing as you would expect from a wedding but when we are on a break from the UK we need our sleep. On the sunday the lady manager fobbed me off by saying it could have been due to outside noise or nightlife around but there are no bars or anything around and It was definately from the wedding reception plus someone ran down the corridor screaming so not much sleep that night. We were rewarded with one coffee! Really! lack of sleep made an impact for us in the Sunday as we were really tired. No thought for people staying in the hotel who travelled for a lovely stay obviously money from the wedding was more important. Quite near the centre but would not stay there again as it was such a long walk to the room up and down stairs with our luggage omg it was a gruelling walk carrying our heavy cases. Nice break in Jersey though but not much to do in the evening plus shops are closed on a sunday.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Ten minute walk to the centre, shopping closed on Sunday, get a bus pass it’s cheaper.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rachael Gloucester wrote a review Oct 2023
2 contributions2 helpful votes
Hotel's Favourite
Very clean, comfy beds, friendly staff, lovely breakfast great choice. Great value for money brilliant. Very good 3 star hotel, would definately recommend a stay when you visit Jersey. From Mr & Mrs Bird
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Manager Jersey, General Manager at Best Western Royal Hotel
Responded 31 Oct 2023
We are pleased you enjoyed an excellent stay and our catering arrangements. Thank you for your custom and recommendation of our Best Western Royal Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tracey2443542 wrote a review Mar 2024
Jersey, United Kingdom5 contributions3 helpful votes
We for lunch today with my friend and have to say that the food was fantastic. We had the steak and the teriyaki salmon, both came out piping hot, presented beautifully and tasted fantastic. It was a nice relaxing atmosphere, good music and very spacious. Big bonus is that they have parking so no need to drive around on a Saturday afternoon looking for a parking space.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Nice friendly atmosphere, ideal for family get togethers
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Miss Cocktail Foodie wrote a review Feb 2024
Jersey, United Kingdom20 contributions4 helpful votes
We visited bar 27 for a snack and some drinks. I couldn’t say anything about the food because my husband was only the one eating as my friend and I already had dinner. But he seems enjoying the mini burger. Service: 5/5 ⭐️⭐️⭐️⭐️⭐️ The staff looks happy and accommodating Jennifer took care of us, she never stopped smiling even though she’s so busy with all the guests. The Hungarian barman was nice too and so accommodating.
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Date of stay: February 2024Trip type: Travelled with friends
Room Tip: They accept cash and card. If you’re too happy with the service, better to tip them with cash...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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jkhammer wrote a review Oct 2023
liverpool14 contributions23 helpful votes
Visited this hotel as a large group- celebration on Sunday who mostly had a roast dinner. We then went into the bar area for drinks which again we was well catered for. This hotel is fabulous from the food to the attentive and helpful staff members - you should be so proud of the customer service they deliver If you visit Jersey try this hotel and eat there you will not be disappointed Thankyou all for making our family celebration amazing
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Manager Jersey, General Manager at Best Western Royal Hotel
Responded 12 Jan 2024
Thank you for your kind comments. Our staff hold a Gold Investor in People Award and we believe that this helps us to deliver great service. Your comments regarding our catering are greatly appreciated by our team at the hotel. Thank you for choosing our Best Western Royal Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hooperj885 wrote a review Oct 2023
1 contribution2 helpful votes
1st time in Jersey hotel and staff were excellent trip was a pleasure having a pleasant, clean and secure base to return to each evening was a bonus. The bar staff were always ready to listen and suggest sites to visit and how to get there Thank you
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Lezleem9090 wrote a review Oct 2023
1 contribution2 helpful votes
I had a fantastic stay, everything was clean and fresh The only downside was the dessert options, all contained strawberries in some format and as I am allergic to strawberries, I could not have a dessert.
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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NedineGibson wrote a review Oct 2023
1 contribution
Our stay at this hotel is work related hence we are not very demanding but the Staff always go out of their way to help out and ensure we feel at home. They always smile no grumped faces at any hour..
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Review collected in partnership with Best Western
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager Jersey, General Manager at Best Western Royal Hotel
Responded 31 Oct 2023
We are appreciative of you chose to stay at our Best Western Royal Hotel. Thank you for your custom and kind feedback that you felt at home during your business related stay. Our team of staff are grateful for your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pww1960 wrote a review Sept 2023
Doncaster, United Kingdom2 contributions2 helpful votes
Just returned from an exceptional 7 night stay at this wonderful hotel . The service in the bar and restaurant was 1st class , better than most 5 star hotels we have stayed in . All the staff are friendly , welcoming, highly efficient and go above and beyond to assure your stay is a pleasure .I would highly recommend this hotel to anyone wishing to holiday in Jersey .
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Manager Jersey, General Manager at Best Western Royal Hotel
Responded 27 Sept 2023
Thank you for your kind comments and for staying with us at our Best Western Royal Hotel. Our team are delighted with your feedback and we are grateful for your recommendation to other travellers to St. Helier. Thank you once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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R R wrote a review Sept 2023
Glasgow, United Kingdom14 contributions9 helpful votes
We would have given this hotel 5/5 but for the original room we were allocated. However the GM was very helpful and we were moved to another room which was large, bright and very clean. The hotel has both a bar and restaurant so food choices are good. Without doubt the biggest plus for this hotel is the staff/workforce. From the front desk to every member we met they could not have been more helpful and pleasant. What a strength for any organisation. Well done and thank you.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Manager Jersey, General Manager at Best Western Royal Hotel
Responded 27 Sept 2023
We are delighted you enjoyed a very pleasant holiday. Your comments on our catering and staff are greatly appreciated. Our strength is helped given that our team have this year been awarded a Gold Investor in People accreditation. Thank you for your valued feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the St. Helier area.
PRICE RANGE
£130 - £166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western st helier, st helier best western
LOCATION
United KingdomChannel IslandsJerseySt. Helier
NUMBER OF ROOMS
89
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BEST WESTERN ROYAL HOTEL - Updated 2024 Reviews (Jersey)

Frequently Asked Questions about Best Western Royal Hotel
Which popular attractions are close to Best Western Royal Hotel?
Nearby attractions include St Helier Central Market (0.3 miles), The Daily Globe (0.1 miles), and Jersey Arts Centre (0.2 miles).
What are some of the property amenities at Best Western Royal Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Royal Hotel?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Best Western Royal Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Royal Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Best Western Royal Hotel?
Conveniently located restaurants include Bistro Rosa, Mano's Bistro, and Banjo.
Are any cleaning services offered at Best Western Royal Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Royal Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Best Western Royal Hotel?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Best Western Royal Hotel?
Many travellers enjoy visiting Mont Orgueil Castle (3.9 miles), La Hougue Bie Museum (1.9 miles), and Battery Lothringen (3.4 miles).