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Best Western Royal Hotel

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Traveller (126)
Room & Suite (197)
Dining (61)
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Overview
  • Excellent52%
  • Very good36%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“sun terrace”(27 reviews)
“sister hotel”(31 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (873)
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Traveller rating
397
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22
8
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397
258
76
22
8
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All reviewsseasons restaurantsun terracesister hoteltown centrefour poster bedbar mealsporridgelounge barplenty of choicefirst floorcar parkwithout exceptionwell run hotelstayed for nightsbreakfasts were excellentlovely hotelour room was spacious
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11 - 15 of 761 reviews
Reviewed 26 January 2018

My wife and I stayed in this hotel for the Christmas break, the food was excellent, the staff friendly and efficient. Our double room on the first floor was spacious, clean and well equipped, extra tea, coffee and milk were readily available from the front...More

1  Thank christownsend4862
Response from ManagerJersey, Manager at Best Western Royal HotelResponded 2 February 2018

Thank you for your valued custom and feedback. You comments are much appreciated by our team at the Royal. We hold a Gold level Investor in People Award and are the only three star hotel in the Channel Islands to hold a Silver Award from...More

Reviewed 7 January 2018

We arrived in Jersey on New Years Eve,we took the bus to St Helier and walked to the hotel. It took about 20 minutes. Luckily our room was ready at 11am which really was a bonus for us after a very early flight. We were...More

Thank Annettehanson
Reviewed 6 January 2018

I stayed at this hotel over Christmas. The food quality and the friendly service was like one would expect in a 4 star hotel or higher, with a very comprehensive choice of courses for dinner. The Christmas lunch was very good also. For those who...More

Thank Colin R
Reviewed 28 December 2017 via mobile

Just returned from nearly five days here over xmas and would certainly return again . Well decorated and clean , staff were always polite and couldn’t do enough to help . We were in room 142 which was a little of a hike through winding...More

Thank Alan S
Response from ManagerJersey, Director of Sales at Best Western Royal HotelResponded 29 December 2017

Thank you for your review that mirrors other comments made in the hotel. We are pleased you enjoyed your stay along with your new found friend. The Best Western Royal is a venerable building dating back over a century that has led to some quirky...More

Reviewed 27 December 2017

Great stay, good food. Lovely room. Situated in heart of St Helier. Good access to resteraurants. Well located for islands bus services. Great tourist attractions on island. Jersey Pearls, The War Tunnels to name a few.

Thank gob51
Response from ManagerJersey, Director of Sales at Best Western Royal HotelResponded 29 December 2017

Thank you for your review that mirrors other comments made in the hotel. We are pleased you enjoyed your stay. Happy New Year!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Meeting Rooms
Banquet Room
Free Parking
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$123 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in St Helier
#11 Business Hotel in St Helier
#14 Romantic Hotel in St Helier
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$123 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in St Helier
#11 Business Hotel in St Helier
#14 Romantic Hotel in St Helier
Room types
Suites, Non-Smoking Rooms
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Traveller (126)
Room & Suite (197)
Dining (61)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Laurenlalala
16 March 2018|
AnswerShow all 4 answers
Response from ManagerJersey | Property representative |
Hello. The BW Royal has the main entrance with steps to the reception and a bar entrance with steps to the bar area. There is are lifts that covers the front of the hotel.
0
Votes
BletchleyCat
28 January 2018|
AnswerShow all 2 answers
Response from ManagerJersey | Property representative |
Hi Bletchleycat Yes, our suites have a seating area with sofa and coffee table that is separated from the bedroom. Regards
0
Votes
Linda H
27 January 2018|
AnswerShow all 4 answers
Response from ManagerJersey | Property representative |
Dear Linda H There are two lifts in the hotel from the reception area that serve most of the rooms at the front of the hotel. If you require to be near a lift for any reason please mention this when making your... More
0
Votes
Room Tips
"rooms at the back are quieter"
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"The back ones will be quieter."
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"We were in room 300 which is close to the lift and overlooks the rear areas of the hotel."
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"be careful not to have a room with balcony access in the summer time if you want a quiet stay"
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