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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#15 of 46 hotels in St. Helier
Location
Cleanliness
Service
Value
Travellers' Choice
Ommaroo Hotel is a family-run hotel, situated on the seafront at Havre des Pas, St Helier, Jersey. Enjoy the spectacular ever changing seascape of a sprawling rocky reef made visible at low tide. The Lido Sea Swimming pool opposite is ideal for a cool dip on those hot sunny days or maybe you prefer to relax on the beach whilst enjoying a Jersey ice cream! The hotel comprises 82 ensuite bedrooms (double/twin/ triples/family rooms plus seaview & balcony rooms). All rooms have recently been refurbished to reflect a fresh contemporary, seaside feel whilst remaining sympathetic to the hotel's rich 100 year history. Restaurant, bar with dancefloor function room, relaxing garden, outdoor heated swimming pool (open Apr - Oct), Conference, Brasserie private dining facilities. Large free car park for guest use. Please note this hotel is not wheel chair friendly as access into the hotel from all entrances is via steps. For further information please do not hesitate to contact the hotel directly.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Bar / lounge
Beach
Evening entertainment
Highchairs available
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Interconnected rooms available
Private balcony
Electric kettle
Flatscreen TV
Sofa bed
Walk-in shower
Room service
Wardrobe / wardrobe
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, French, Afrikaans, Polish and 2 more
Location
73Somewhat walkable
Grade: 73 out of 100
16Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
Le Havre des Pas Jersey, Channel Islands, JE2 4UL
E-mail hotel
Getting there
Car HireSee all St. Helier car hire
640Reviews14Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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The Ommaroo Hotel is ideally situated for a sea view and walks, 10 minutes from St Helier centre and amenities, museums etc. and just 15 mins from the airport. On arrival We received a warm welcome on arrival and were quickly checked in and shown to our room. The room was comfy and roomy with an en-suite bathroom with a very good shower. Breakfast has an excellent choice of cooked or continental fare. The service was outstanding from a very friendly team. We will be returning to Jersey next year and will definitely stay at the Ommaroo. Evening meals were taken in the Coastal Bar and Bistro, which served a good choice of meals for all tastes, well stocked bar and attentive staff
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: There is ample parking, but book direct otherwise there is a cost. It is ideally situated for all...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Norbert Stump, General Manager at Ommaroo Hotel
Responded 1 week ago
Thank you so much for taking the time to write a review, and such a glowing one, following your recent stay at The Ommaroo Hotel. It was such a pleasure to read how much you enjoyed the hotel and the comfort of your room. Thank you also for mentioning our friendly staff and our hospitality. I trust you will return to Jersey in future and I hope you will be our guests again here at The Ommaroo Hotel. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Just back from 4 days staying at the Ommaroo. Fabulous location if you enjoy swimming, being situated opposite the Victorian saltwater lido and the beach. Elegant from the outside, with plenty of period features on the inside and quiet corners to hang out - but without being dated (loved the simple decor in my room). Smart bar and reception area, airy dining room for breakfast, and pocket sized swimming pool for young families. Service was second to none -professional, friendly reception/dining room staff and room was serviced daily. Got a split level room, and unfortunately, tired and pleased to get to my room on arrival I went flying off the upper level and crashed into the lower level. No damage done (to me or the room), but maybe some delineation between the 2 levels/verbal warning at reception might be an idea. It's not cheap but I'd rather pay a little more and get this quality accommodation, as it really made the holiday…
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Norbert Stump, General Manager at Ommaroo Hotel
Responded 1 Sept 2022
Thank you so much for taking the time to write a review following your recent stay at The Ommaroo Hotel. It was such a pleasure to read your kind words about the hotel, our service and our great location. Thank you also for your comments in regards to your room layout and I was pleased to read that you didn't hurt yourself when you missed a step. We will certainly take on your recommendation on board. Thank you again for your review and I trust that you will stay with us again next time you are planning a visit to our beautiful island. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Omarroo Hotel and their staff could not have done more to make our weekend any more special. A family 80th birthday celebration, we were 19 in total. The birthday dinner on Saturday was excellent, our room with a view and balcony was extremely clean and comfortable. The manager went above and beyond in allowing all 19 of us to take over the lounge to watch the rugby. Food - excellent, bedrooms - comfortable, staff - extremely friendly and helpful and the icing on the cake - we were able to brush up our Swahili with the Kenyan staff. We WILL be back and Thank you, Asante Dana
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Norbert Stump, General Manager at Ommaroo Hotel
Responded 28 Oct 2023
Dear Lindabroomhead, Thank you for having taken the time and trouble to post your lovely comment. The team and I are delighted you enjoyed your time with us. It was a pleasure to arrange your family celebration and we are so pleased to hear that we could make it a very special 80s birthday. I trust you will return to Jersey in future and I hope you will be our guests again here at The Ommaroo Hotel. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed the weekend in Ommaroo to celebrate a family celebration. We were 5 families and the hotel could not have been better. From the amazing pre-planning. The super quick check in. The most amazing service (consistently!), fabulous breakfast & delicious celebratory dinner. Everyone in the hotel was so friendly but also couldn’t have been more accommodating! We all want to go back!
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Norbert Stump, General Manager at Ommaroo Hotel
Responded 28 Oct 2023
Dear janesY3231PT Thank you so much for taking the time to write a review, and such a glowing one, following your recent stay at The Ommaroo Hotel. It was such a pleasure to read how much you enjoyed your stay, the food in the hotel and our hospitality. We are very proud of our team and the service we provide. I trust you will return to Jersey in future and I hope you will be our guests again here at The Ommaroo Hotel. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel - overlooking the beach, had a rear view room above the car park it was nice and quiet at night not sure if there would be a lot of road noise at the front. Lovely modern bar area and restaurant for evening meal at the front of the hotel. Buffet breakfast served in a larger room at the rear of the hotel - huge room with high ceilings and a more traditional feel to it. Loved that the cereals were well know brands in small separate boxes - hate when hotels serve up cheap tasteless cereals from a cash & carry. The usual hot food is stored in servers - sausages, bacon, eggs, hash browns etc - unfortunately for us they were almost empty most of the mornings we went for breakfast around 9.15 and did not appear to be refilled quickly - waited 30 mins for bacon to appear one morning. Staff - really friendly and helpful, big shout out to Tracy who went out of her way to remember where we were visiting the day before and ask us next day how our trips went. Location - right in front of the beach overlooking the Lido. 10-15 mins walk into St Helier town centre. There is a road tunnel with pedestrian access you can use which speeds the walk up but very noisy and busy - maybe not for the faint hearted and not picturesque! Good hotel - well worth a visit,…
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Norbert Stump, General Manager at Ommaroo Hotel
Responded 28 Oct 2023
Dear Pampat2014, Thank you so much for taking the time to write a review, following your recent stay at The Ommaroo Hotel. It was good to read how much you enjoyed your stay with us and how well Tracy looked after you, paying special attention. Thank you also for your comments about filling up the breakfast buffet, something we shall be able to address. I trust you will return to Jersey in future and I hope you will be our guests again here at The Ommaroo Hotel. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Being local we had driven past this hotel for years and wondered what lay behind the Gothic architecture. You must go to the hotel bearing in mind the amazing history that it was designed by Adolphus Curry, famous 19th century Jersey architect. It is a Victoria seaside hotel complete with mahogany bannisters and the most amazing wrought iron work. We booked a see view room on first floor which was nicely decorated in a seaside style. It was very clean and not a speck of anything anywhere. The bathroom was comfortable and it has to be the best loo with a view in Jersey! We were aware that the traffic would be noisy at rush hours and during the summer a steady rumble all day. After 6 p.m. this dies down till the following morning at about 6.30 a.m. The hotel is well located on the the No. 1 bus route to the east of the Island from where other busses can be picked up at Gorey. It is a ten minute walk from town and would, I imagine, be a lovely place to stay around Christmas. Staff friendly, loved the self service breakfast. Only problem was that being gluten intolerant the chef had to accommodate my requirements which he did very well. All in all a good stay but please be aware it is an architectural heritage building. …
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Norbert Stump, General Manager at Ommaroo Hotel
Responded 28 Oct 2023
Dear RavenSeven, Thank you so much for taking the time to write a review, and such a glowing one, following your recent stay at The Ommaroo Hotel. It was such a pleasure to read your comment about the architecture and history of the hotel, something very special and something we are very proud of. One of a few buildings on the island, designed by Adolphus Curry which can still be admired. I was pleased to hear that your dietary requirements were looked after, I will pass this on to the kitchen team. Thank you again for your kind comments Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First time on Jersey. So delighted with Ommaroo hotel. Really friendly staff from the first moment and that co tinued all week. Perfect sized room for two, lovely big bed and good sized bathroom - spotlessly clean every day. A wonderful bar area with a bar double bay window overlooking the bay meant that wherever we had a drink there it just felt so relaxing a d wonderful, especially watching the sun go down. Terrific breakfast range- cooked, continental and loads of cereal options. Evening meal one night and it was delicious and good value, well almost, a bottle of still water on each table with £2.75 price ticket in tiny writing on it!!! Reception staff where friendly and really helpful. Defined recommend and will definitely return. Thank you Ommaroo staff for a lovely stay :) …
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Parking available at the back.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Norbert Stump, General Manager at Ommaroo Hotel
Responded 2 Oct 2023
Dear Rob K, thank you so much for taking the time to write a review, and such a glowing one, following your recent stay at The Ommaroo Hotel. It was such a pleasure to read how much you enjoyed your time with us. Thank you also for your comments about the breakfast and our new Coast Bar, one of the best spots along the coast line. The size of the writing on the water bottle labels - something we shall be able to address. I trust you will return to Jersey in future and I hope you will be our guests again here at The Ommaroo Hotel. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cool hotel with a great breakfast. Service was friendly and helpful. Room was basic, but really pretty and spotlessly clean. I liked the toiletries they provided. All attached to the wall, but smelled lovely! I had a gorgeous balcony facing the beach... Which leads to the biggest problem...this hotel does not have air conditioning, which I knew before booking. I thought I could deal with it, but not going to do this again. There is a desk fan provided, but it was stifling in the room and the fan didn't do much to counteract that. We were there when they were having a street festival so it was loud and crowded, but it got silent when they promised at 10pm! It was fun, as the hotel gave us wrist bands to go for free (they kind of have to, since the hotel is located on the closed off street). But it also meant that I wasn't going to leave my balcony doors wide open in the evening to try to cool down once it got dark because people could see in (I was on the 1st floor - or second to us Americans). Still would have taken hours to cool down - but I could try to convince myself that it was working faster haha. It's an easy 15ish minute walk to the Harbor. I would recommend this hotel - but only in the Spring, Fall or Winter. OR if you really don't care about being hot. I'm not talking about being warm. I'm talking about not enjoying waking up soaking wet because you sweat so much, it feels like someone dumped a bucket of water on you and in bed. Intense heat doesn't seem to bother any of my European friends, but I think most of my American friends would really struggle here. 100% would stay here again in a different season...just not in summer.…
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Norbert Stump, General Manager at Ommaroo Hotel
Responded 2 Oct 2023
Dear avertie, thank you for having taken the time and trouble to post your guest comment. We are please to hear that you enjoyed your stay and liked the breakfast, service, bedroom and all the amenities. Looking back at the summer I noticed you did arrive during the hottest week of the year and temperatures were well above the Jersey average. In general there is no need for air-condition and the temperature in our rooms remain at a suitable level. I trust you will return to Jersey in future and I hope you will be our guests again here at The Ommaroo Hotel. With warmest regards and thank you for staying with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved our stay at the Ommaroo Hotel, the location was wonderful, opposite the beach and lido and a short walk to the town centre, with bus stops right outside. The staff were helpful and friendly. The family room was perfect with a very modern bathroom. The kids found the lido too cold so we ended up in the swimming pool at the hotel most days which was perfect for kids. The breakfasts were lovely with a good choice and the hot buffet was properly cooked which can be rare in hotels. We enjoyed an evening meal one evening and the food was excellent and the adult meals were priced appropriately. The kids meals however were £15pp for two courses (chips/goujons/sausages) + ice cream tub which made the meal the most expensive we had all week and meant we only ate there once. £22pp for kids for the Friday feast we felt was also too expensive for 6-year-olds. There is however a lovely selection of restaurants close by so we enjoyed trying a different one each evening. We would definitely consider staying again if we return to Jersey.…
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Norbert Stump, General Manager at Ommaroo Hotel
Responded 10 Sept 2023
Dear BelfastRuth I want to thank you for your review of The Ommaroo Hotel following your recent visit to our hotel. It is wonderful to hear that you and your family loved your stay with us and the kids enjoyed the pool as much as the breakfast choices. I was sorry to hear that you found the children's menu too expensive which meant you only had one meal in the hotel. Certainly something we will consider and work on hard for the next season to make our dining option more attractive for everybody. Thank you and we hope we will see you again next year. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were not staying at the Ommeroo but booked as a family of 4, for the Friday feast. Oh what a feast it was ! Absolutely stunning food in terms of quality and presentation. The chefs and staff clearly look pride in their work. The staff were very nice and very efficient, it was a great evening out and I’d highly recommend
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Norbert Stump, General Manager at Ommaroo Hotel
Responded 29 Aug 2023
Dear RachelD34, Thank you so much for taking the time to write a review, and such a glowing one, following your recent visit to our Palmer's Restaurant here at the Ommaroo Hotel. It was such a pleasure to read how much you enjoyed the Friday Feast. Thank you also for your comments about the high quality and presentation of the food and your praise for our lovely staff. I hope you will be our guests again here at The Ommaroo Hotel in the near future. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$113 - US$157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ommaroo hotel st helier, ommaroo hotel jersey
LOCATION
United KingdomChannel IslandsJerseySt. Helier
NUMBER OF ROOMS
82
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Claim Your ListingOMMAROO HOTEL - Updated 2023 Reviews (Jersey)
Frequently Asked Questions about Ommaroo Hotel
Which popular attractions are close to Ommaroo Hotel?
Nearby attractions include Howard Davis Park (0.2 miles), St. Helier Beach (0.08 miles), and Prince's Bar (0.2 miles).
What are some of the property amenities at Ommaroo Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Ommaroo Hotel?
Top room amenities include a flat screen TV, a desk, and a pool view.
What food & drink options are available at Ommaroo Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ommaroo Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Ommaroo Hotel?
Conveniently located restaurants include Moitas Bistro, The Good Egg Beach Cafe, and Roseville Bistro.
Are there opportunities to exercise at Ommaroo Hotel?
Yes, guests have access to a pool and yoga classes during their stay.
Are any cleaning services offered at Ommaroo Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ommaroo Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ommaroo Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Ommaroo Hotel?
The staff speaks multiple languages, including English, French, Portuguese, Polish, Romanian, and Afrikaans.