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Grand Jersey Hotel & Spa

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Grand Jersey Hotel & Spa
Grand Jersey Hotel & Spa
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1,522 Reviews from our TripAdvisor Community

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Showing 1,481: English reviews
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Bristol, United Kingdom
Reviewed yesterday NEW

This hotel is very convenient for visiting St. Heliers town centre being just a few streets away, and the beach which is directly in front of the hotel and the buss station is only a short walk away. The hotel facilities are excellent, a good size indoor pool with sauna etc. and a very well equipped fitness room.The breakfast is...

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Thank Morgmob
Beccles
HOTEL’S FAVOURITE REVIEW
Reviewed 2 January 2017 via mobile

Our first visit to Jersey with my in-laws, and we were not disappointed by the hotel. It is in a fantastic location, a short walk from the centre of St Helier. We had a sea view room which was really worth it as the views were fantastic. Our room was comfortable with all you need for a short break. We...

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4Thank Adclare
About Hotel's Favourite Review
Elizabeth R, Manager at Grand Jersey Hotel & Spa, responded to this review

Dear Adclare, Thank you for choosing to stay with us on your first visit to Jersey and thank you for sharing your feedback online. It is very nice to read how much you enjoyed your stay, breakfast, afternoon tea, dinner, the room and all the staff you met! Thank you for recommending a stay with us. We look forward to...

Leatherhead, United Kingdom
Reviewed yesterday NEW

A long weekend to celebrate our anniversary and we could not have stumbled upon a better place to do so. The staff provided superb service and were amongst the most friendly and obliging I have ever encountered at a large hotel. The food in the Victoria's restaurant was excellent and good value but the food in Tassili restaurant takes dining...

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Thank BobBarratt
Reviewed 2 days ago NEW

My partner and I stayed at The Grand on Sat night ,with a quids in voucher .we were taken to our room by a very friendly porter who was very funny .We went for a drink in the champagne lounge ,then asked one of the girls how to get to Victoria's and she walked us there . We had a...

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1Thank Rachel P
Reviewed 3 days ago NEWvia mobile

We stayed at The Grand Jersey for 4 nights for my partners 30th birthday. We enjoyed our stay, service was fantastic, nothing was too much trouble for any if the staff. They were all very friendly, courteous & happy to help. We stayed in room 211 with a fabulous sea view. On our arrival we had a birthday card &...

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Thank Emmsybo
A TripAdvisor Member
Level Contributor
5 reviews
1 helpful vote
Reviewed 4 days ago NEWvia mobile

I am sitting in the restaurant at the hotel and I have been waiting one hour and a half for my main course I have already sent it back once as it was cold and Victoria Brassiere is very disorganised and very disappointing

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Thank A TripAdvisor Member
St Helens, United Kingdom
Reviewed 4 days ago NEW

This is a great hotel, with lots of tradition which has been modernised and is so friendly. I have used this hotel on many occasions and would recommend. There is a lovely spa here too and the breakfasts is great.

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Thank P2963ZCjohng
glasgow
Reviewed 4 days ago NEWvia mobile

We have just returned from a long weekend visit, with two other couples, at the Grand Hoel and Spa. We were all very happy with the experience. All the staff, we came into contact with, were thoroughly professional and very friendly. The classic rooms that we had booked were entirely satisfactory, well presented and scrupulously clean. That said, in two...

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Thank fmackay
Oxford, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed for 5 nights at this supposedly 5*hotel- it isn't. We had booked a classic room and that's it it is classic felt. Wry old fashioned and dark and miserable. No natural light, very hit the air con wouldn't go below 18 and was very noisy and the room was next to the air con unit for the hotel so...

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2Thank 146sunshine
Reviewed 6 days ago NEW

The hotel was fine but for a 5 star hotel it needs improvement and some decor to be changed. Overall the staff made the hotel much nicer and the stay was very memorable.There is a huge selection available for breakfast and the spa in the hotel was lovely although a little small and at times could get a little crowded.

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1Thank Mini S
Elizabeth R, Manager at Grand Jersey Hotel & Spa, responded to this review

Dear Mini, thank you for choosing to stay with us and for writing a review on TripAdvisor. Since Hand Picked Hotels bought Grand Jersey the company has spent millions of pounds on refurbishing priority areas including behind the scenes projects such as boilers, kitchen equipment, air-conditioning upgrade; also some more visible projects such as replacing windows on the front of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey also features the innovative Park Suites – a dedicated business centre with private cinema, meeting rooms and flexible events spaces. Whether you’re visiting Jersey for a short break, summer holiday or business, you are assured of a wonderful stay. Grand Jersey is committed to the highest standards of service and excellence which is why the hotel is one of only two on the island to be awarded five stars. ... more   less 

Additional Information about Grand Jersey Hotel & Spa

Address: The Esplanade, St Helier JE2 3QA
Region: United Kingdom > Channel Islands > Jersey > St Helier
Price Range: £94 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Jersey Hotel & Spa 5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Grand Jersey Hotel St. Helier
Grand Jersey St Helier
Grand Jersey Hotel & Spa St Helier
Hotel Style:
#1 On the Beach Hotel in St Helier
#3 Spa Hotel in St Helier
#4 Luxury Hotel in St Helier
#7 Business Hotel in St Helier
#11 Romantic Hotel in St Helier
#12 Family Hotel in St Helier
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Questions & Answers

Here's what travellers have asked, with answers from Grand Jersey Hotel & Spa staff and other travellers.
14 questions
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Questions? Get answers from Grand Jersey Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a sea view.”
 of 5 bubbles Morgmob, 21 Feb 2017 | Read review
“If you have QI voucher book dinner x get a room upgrade worth it .”
 of 5 bubbles rachelpC2129XV, 20 Feb 2017 | Read review
“Try Casa Mia restaurant close by. This is excellent.”
 of 5 bubbles P2963ZCjohng, 18 Feb 2017 | Read review
“Front facing rooms have amazing views.”
 of 5 bubbles robbiee2014, 7 Feb 2017 | Read review
“2nd floor was quiet. Pay the extra for sea views, its worth it!”
 of 5 bubbles robl857, 4 Feb 2017 | Read review
5 of 5