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The Royal Yacht

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Traveller (801)
360
Panoramas (24)
Room & Suite (416)

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About

#15 of 25 hotels in St. Helier
Location
Cleanliness
Service
Value
The Royal Yacht opened July 2007 and has since been regarded a 4-star grading by the AA. The Royal Yacht boasts a fantastic, location in the centre of St. Helier adjacent to Liberation Square. Modern and elegant, this hotel overlooks the harbour and is a stone's throw from the main shopping centre, with many restaurants and bars. En-suite rooms decorated in a warm, modern style, with air conditioning, flat screen televisions, telephone, hairdryers, tea & coffee facilities and more.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Nightclub / DJ
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Massage
Salon
Steam room
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Marina View
Languages Spoken
English, French, Spanish
3,064Reviews48Q+A100Room tips

Reviews
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James L wrote a review 13 Apr
1 contribution
I booked a room for my parents, they had an wonderful experience. Hotel is situated in a very Good location lots of things to explore nearby , Neaha at the Front was very courteous and politely knowledged about everything in the hotel and nearby to my parents.. (Thank you ) … My parents enjoyed the quick services by HK and Food Team. I’m booking soon at RY meet you soon…
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SuzieSouth wrote a review 11 Apr
7 contributions4 helpful votes
Very disappointing service from a hotel who prides themsrlves on listening and caring. There is no care or interest in clients at this hotel. On Day 2 of our holiday I broke my arm. On arriving back at the hotel late at night from A&E, to explain we needed to fly home for surgery, not a kind word was offered, no enquiries made of my welfare and no offers of any help. They did book a taxi at our request. Noone checked in with us that night nor was a word said as we left the next morning. We've stayed before, pre Covid and it was lovely. Now, in addition to complete lack of care, I'd agree re previous comments on penny punching in the spa and you need to be on floor 3/4 not to hear the events in The Drift nor too far forward so you avoid the evening bar noise. Such a shame. I emailed yhe manager 48 hours ago and still have no reply. I wonder if he'll read this?! To top it all, despite a proper emergency ( surgery needed hence flying home) the only thing the desk commented upon was that we wouldn't get a refund on the next 4 nights we would miss. Kick a girl while she's down and in agony, why don't you?! Disgraceful. Well done Royal Yacht team...customer service to a whole new low level!! Appalling.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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michaelharle wrote a review 8 Apr
Tamworth, United Kingdom15 contributions15 helpful votes
Let’s start with positives, good position in the town, comfy bed , nice enough breakfast and mostly friendly staff. Sorry but that’s where it stops ! Spa could be fabulous but penny pinching stops the pool and jacuzzi water temp from being pleasant to be in . Noise on the side street ( especially weekends) is awful, we were 4th floor wouldn’t have wanted to be any nearer to the ground. Room adequate, but bathroom needs massive tlc . Reception staff are very apathetic, hadn’t got a clue about anything you’d requested or wanted to ask , but as mentioned other staff were very helpful. Biggest issue with hotel is the lack of breakfast when you’ve paid for one if you have an early departure. They want you to pay for room service! I think they should be taking the £34 off the bill , have never had this happen before a complete rip off ! They did offer a bag with food which would have been 24 hours old ! errr no thank you. Jersey is lovely, but in my opinion and I try to review everywhere fairly, this hotel needs major work in all areas to be worth the money charged .
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Abi H wrote a review 1 Apr
4 contributions
Been here a couple of times now to stay & to eat. Enjoyed it every time. Came back this bank holiday weekend and walked in for lunch managed to get a table in the gorgeous sunshine. Staff were great and food was lovely. I highly recommend and I will be back soon for sure🤍
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ben B wrote a review Mar 2024
Guernsey, United Kingdom2 contributions
First of all the positives (and there are so many). Breakfast is buffet style and of high quality. Eggs made fresh to your requests is a nice touch. All staff members were fantastic. The pool and surrounding steam rooms/sauna facility is absolutely brilliant and included in the price. Perfect location. We had a superior room as it was my 40th birthday and the room itself was good without being anything particularly special. Bed was comfortable and had a large screen tv in the room. Nice size bath. Air con quite noisey and not particularly effective and the outside space/view was a table between you and a wall so not great but we were never going to use that in March so no problem. There is one huge negative and that is the noise on Friday & Saturday evening. There's a very busy bar/nightclub on site and the noise of the music makes sleep simply impossible. When I say noise it's not voices etc you can here, it's the bass music, it's like having drums in your room and it goes on until 2am. This is clearly an issue to many guests because I've since read about it on here and spoke to guests about it at the hotel. Obviously people must complain every weekend but I suppose the business model takes this into account and financially it must be worth some unhappy customers. But it's important that anybody who's staying here and not planning on being out until the early hours understands this issue so they can plan their weekend stay accordingly. To summarise, if you are coming Sun-Thurs then I genuinely can't recommend this place enough. If you're planning on going out partying or aren't bothered about the noise then again this is such a great place to stay. But if you don't fall into this category and want a peaceful night's sleep on the weekend then I'm afraid it's not going to happen here. Such a shame for me as otherwise its an easy 5/5.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lolgennari wrote a review Mar 2024
London23 contributions58 helpful votes
The hotel is in a very good location although there is nowhere to park. The room is clean and spacious and breakfast was also lovely. However at check out we were told “housekeeping reported you drank a G&T, that’s £8.50”. We don’t drink and said there was a mistake. The lady said ok and 10 mins after we left, the 8.50 was deducted from our card. I rang the hotel 3 times to complain and each time was told they needed to investigate the matter as they were certain the drink had been taken from the mini bar. It’s not the money but the principle of being treated like a liar or a thief. In the end I gave up, never had my money back for the drink I didn’t have and didn’t even receive an apology or a call back. Never been treated like this in a hotel before. Stay clear.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: No parking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alison W wrote a review Mar 2024
Buckinghamshire, United Kingdom70 contributions15 helpful votes
Lovely hotel with really helpful staff who were very attentive and a credit. Good breakfast with eggs cooked to order how you like. Allowed us to check in early as had a room ready which was fantastic. Disappointment was that at the weekend one of their bars which was right underneath the balcony of our superior room (which are more expensive rooms) was very noisy until 1am, got the impression its a young locals bar at weekends and was very lively which didn't really match the image of the hotel which seemed traditional and quiet as were the guests so it was a mismatch for me. Due to noise couldn't open the doors and the aircon was noisy and never got the room that cool anyway. There is also a nightclub in the hotel which was further away but could still hear the bass thumping until 2. Bought earplugs for the second night so got some sleep. Overall really nice hotel but I feel like they are trying to do and be everything which is confusing. Didn't expect that so early in the year and wished I'd researched the hotel more. There was a quieter bar The Cabin which just became a restaurant in the evening and another lounge bar which had no atmosphere at all, adjacent to the lounge bar was a function going on so we felt like we didn't belong there. Ended up at a neighbouring hotel with a classy cocktail bar second night, seemed more in keeping with the image they were portraying. I'm just not sure what this one wants to be which was a shame.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Noisy bars at weekends so not good for relaxing stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sylvia L wrote a review Mar 2024
7 contributions2 helpful votes
Lovely clean hotel with excellent staff - particularly the restaurant manager (Scirocco Breakfast Restaurant) and his team - super efficient and attentive ensuring guests have the best experience. Unfortunately we discovered that on the third floor, where our lovely twin room was, rave type music is a constant at night, into the small hours. Unreasonably noisy and louder as you lay in bed, as it seemed to amplify the. The room was also excessively hot and although we asked for the heating to be turned off, it remained too hot. A real shame as we based our choice on the hotel’s high scoring reviews. We heard from our taxi driver on the way to the airport that the hotel has a nightclub in it and that would explain the rave music. Not a hotel to stay at if a quiet night’s sleep is required.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Sleep is an important element of staying in a hotel bedroom. If you value sleep, do not stay at...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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denise w wrote a review Mar 2024
1 contribution
Thoroughly enjoyed a Birthday getaway for three nights at the Royal Yacht ..Highly recommend this Hotel The staff were well trained, polite at all times , quick service and great atmosphere ! We enjoyed a few meals which were excellent and reasonably priced for Jersey which has more recently become more expensive ! Quick service.... Reception staff very attentive Rooms very comfortable and clean Highly recommend this Hotel and central to visiting Jersey sites. Unfortunately for us most tours were closed at this time of year but will return at some point
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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blueskiesjersey wrote a review Mar 2024
Jersey, United Kingdom94 contributions61 helpful votes
+1
We were treated to a fabulous overnight stay in Mooncatcher, one of the two penthouse suites. If you like sunset views over the harbour, chilled champagne or espresso in the hot tub then you’ll love it as much as we did. Beautiful bed linen, spacious lounge and soft, fresh linen and towels. The pool/spa can be busy, so get in early then return to your suite hot tub. Fresh fruit and petals on the bed added to this special occasion. Easy access to great local restaurants like Botana or Rigatoni and sumptuous breakfast in the Sirocco restaurant with polite, professional waiters. The Yacht is in the heart of town, so expect some traffic/people noise but you’re up high so it didn’t bother us.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: The Yacht is a popular spot for locals & business travellers, so pool etc can be busy at times....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£121 - £187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel royal yacht, royal yacht st helier
LOCATION
United KingdomChannel IslandsJerseySt. Helier
NUMBER OF ROOMS
109
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE ROYAL YACHT - Updated 2024

Frequently Asked Questions about The Royal Yacht
Which popular attractions are close to The Royal Yacht?
Nearby attractions include 16 New Street Georgian House (0.2 miles), Maritime Museum (0.1 miles), and Jersey Museum & Art Gallery (0.03 miles).
What are some of the property amenities at The Royal Yacht?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Royal Yacht?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Royal Yacht?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to The Royal Yacht?
Conveniently located restaurants include Bellagio, La Bastille, and TGI Friday's.
Are there opportunities to exercise at The Royal Yacht?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Royal Yacht?
Yes, dry cleaning and laundry service are offered to guests.
Does The Royal Yacht offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Royal Yacht?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to The Royal Yacht?
Many travellers enjoy visiting Mont Orgueil Castle (4.2 miles), La Hougue Bie Museum (2.3 miles), and Battery Lothringen (3.0 miles).
Does The Royal Yacht have any great views?
Yes, guests often enjoy the harbour view available here.