We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Monterey Hotel

Traveller (133)
360
Panoramas (12)
Pool & Beach (52)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The centrally located AA 3 star Monterey Hotel offers a high standard of comfort and service to both the leisure and business traveller. Full restaurant facilities with an all day menu available. On-site luxury indoor swimming pool facilities, including steam room, spa bath and mini gym are provided free of charge to our guests. A large outdoor swimming pool is also available for fine days. The hotel is directly on the island's bus route network and offers the convenience of excellent complimentary parking facilities. Graded 3 stars by the AA
Read more
Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair access
Show more
Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Safe
Classic
HOTEL CLASS

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
134Restaurantswithin 0.75 miles
24Attractionswithin 0.75 miles
878Reviews
342Photos
32Q+A
100Room tips
Traveller rating
  • 450
  • 307
  • 98
  • 12
  • 11
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Me my wife stayed at this hotel for 3 days / 2 nights The reception staff were very welcoming and very helpful with giving guidance and information on places to visit, how best to get there and costs. The restauarant and bar staff were equally accomodating. The hotel is
Read more
Response from ManagerJersey, Manager at Monterey Hotel
Responded 1 week ago
Thank you for your wonderful comments on our location and facilities. We have now re-opened after over a month of refurbishment and maintenance works to the hotel where we have fully renewed a number of bedrooms and bathrooms, upgraded finishes to our indoor pool area and decorated much of our hotel exterior. We are very proud of the attention to detail with both these refurbishments and to now receive your feedback is very much appreciated by our team. Thank you for your comment on the frequent bus service. Our large car park is rare for a St. Helier town hotel and is also much commented upon as it removes any frustrations from finding town parking. Thank you once again.
Read more
Been couple of years since I've been to this hotel .thou I didnt stay this time I attended a birthday meal of Friday 8th Feb. And I cannot express how nice the staff were. place was lovely and clean. Good was excellent. . I had really enjoyable time. I would like thank the
Read more
Stayed for four nights Christmas 2018. Excellent food, beautifully served. Outstanding staff - very efficient and friendly. Room spacious and well-equipped.Not too far from the town centre. A very pleasant and well-run hotel.
Read more
Response from ManagerJersey, Manager at Monterey Hotel
Responded 10 Jan 2019
We are delighted that you enjoyed an excellent Christmas break at our Monterey Hotel. Our staff are delighted and it is wonderful that you enjoyed your accommodation. We hope to have the pleasure to welcome you back at some point in the future.
Read more
We stayed during half term for a short break. The weather was perfect and we walked miles to see everything we wanted to see. The hotel is a short walk from the centre in a very quiet area. The accommodation was clean, warm and the food absolutely lovely. The staff were friendly
Read more
Response from ManagerJersey, Manager at Monterey Hotel
Responded 2 Jan 2019
Thank you for your comments that you found us to be clean, warm and the food absolutely lovely. This is appreciated. We close today for a month and re-open on 7th February. This allows us to refurbish a number of bedrooms and update public areas without disturbance to our guests. During this short closure interval, our sister Best Western Royal Hotel, St. Helier, is available for any hotel stays or function bookings. The Royal offers great value and is an AA Silver Award three Star Hotel, close-by in the town centre. On behalf of the team at the Monterey, thank you once again.
Read more
It is only fair to admit we have stayed [along with several friends, who share our opinion] at The Monterey for several years. so in September last year it was with some 'concern' we learnt we were not allocated our usual room on the 2nd floor. So imagine our very pleasant
Read more
Response from ManagerJersey, Manager at Monterey Hotel
Responded 27 Dec 2018
Thank you for your kind comments and repeat custom. Your lovely comments on our catering and breakfasts in particular are appreciated by our team here at the hotel. We have an established team of chefs and catering staff and they are most appreciative of your feedback. We hope to have the pleasure to see you back at the Monterey sometime soon.
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining
Professional photo exclusively commissioned by TripAdvisorMonterey Hotel
The Superior Double Room with Patio Acess at the Monterey Hotel
Professional photo exclusively commissioned by TripAdvisorMonterey Hotel
The Superior Double Room with Patio Acess at the Monterey Hotel
Professional photo exclusively commissioned by TripAdvisorMonterey Hotel
The Superior Double Room at the Monterey Hotel
Professional photo exclusively commissioned by TripAdvisorMonterey Hotel
The Standard Twin Room at the Monterey Hotel
Another view
PreviousNext
12345626
The Wi-Fi infrastructure was developed to be more robust and reliable earlier this year.
0 votes
Show all answers
Hi Anthea H, There is free fibre Wi-Fi across the property. The whole system was upgraded during February to give better coverage and be more robust.
1 vote
Show all answers
Hi Honest J Routes 13, 21 & 23 all go out and back past the hotel. The stop on the timetables is listed as Hotel de France N or S, these are both right outside the hotel. Route 20 also comes past the hotel heading to Liberation Station. Reception can let you know which bus is due next and Liberybus have a 'Track my bus' website that can also show which bus is due.
0 votes
Show all answers
Hi Laurenlalala, The hotel has a main entrance with level access to the reception area. There are two lifts that cover all the floors of the hotel.
1 vote
Show all answers
one entrance and a lift xx lovel hotel x
1 vote
Show all answers
PreviousNext
1234567
"Staff are excellent. I'm sure the rooms will be too"
"Superior rooms are well worth the small premium"
"Ground floor overlooking the swimming pool, 103, nice quiet room with direct access to pool area."
"if you want a quiet room book on overlooking the pool at the back"
"Rooms on ground floor (109) if you want easy access to the pool area."
PreviousNext
12345620
PRICE RANGE
US$80 - US$162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
monterey hotel st helier
LOCATION
United KingdomChannel IslandsJerseySt Helier
NUMBER OF ROOMS
73
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing