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Monterey Hotel

Traveller (133)
360
Panoramas (12)
Pool & Beach (52)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The centrally located AA 3 star Monterey Hotel offers a high standard of comfort and service to both the leisure and business traveller. Full restaurant facilities with an all day menu available. On-site luxury indoor swimming pool facilities, including steam room, spa bath and mini gym are provided free of charge to our guests. A large outdoor swimming pool is also available for fine days. The hotel is directly on the island's bus route network and offers the convenience of excellent complimentary parking facilities. Graded 3 stars by the AA
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Property amenities
Pool
Free parking
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Safe
Classic
HOTEL CLASS

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
134Restaurantswithin 0.75 miles
24Attractionswithin 0.75 miles
880Reviews
342Photos
32Q+A
100Room tips
Traveller rating
  • 452
  • 308
  • 98
  • 12
  • 11
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Popular mentions
The Monterray Hotel is a great base for exploring the island. It's conveniently located about 10 mins from the central bus station in St Helier. The rooms we had were a bit dated and in need of an upgrade but they were clean and comfortable so they did the job. The best things
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This was our second time at the Monterey and we were so glad we rebooked. From the warm welcome when we arrived, to checking out 6 days later, everything was perfect from this lovely hotel which punches well above its weight! We reviewed this hotel the first time we stayed,
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Response from ManagerJersey, Manager at Monterey Hotel
Responded 1 week ago
We are delighted that you enjoyed a restful time and our team of staff are so grateful for your lovely comments. Thank you. We have done much work to the hotel since your previous visit and it's wonderful that you enjoyed your repeat stay. Thank you for your kind words and we hope to have the pleasure to welcome you back at some future date.
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Me my wife stayed at this hotel for 3 days / 2 nights The reception staff were very welcoming and very helpful with giving guidance and information on places to visit, how best to get there and costs. The restauarant and bar staff were equally accomodating. The hotel is
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Response from ManagerJersey, Manager at Monterey Hotel
Responded 5 weeks ago
Thank you for your wonderful comments on our location and facilities. We have now re-opened after over a month of refurbishment and maintenance works to the hotel where we have fully renewed a number of bedrooms and bathrooms, upgraded finishes to our indoor pool area and decorated much of our hotel exterior. We are very proud of the attention to detail with both these refurbishments and to now receive your feedback is very much appreciated by our team. Thank you for your comment on the frequent bus service. Our large car park is rare for a St. Helier town hotel and is also much commented upon as it removes any frustrations from finding town parking. Thank you once again.
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Been couple of years since I've been to this hotel .thou I didnt stay this time I attended a birthday meal of Friday 8th Feb. And I cannot express how nice the staff were. place was lovely and clean. Good was excellent. . I had really enjoyable time. I would like thank the
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Stayed for four nights Christmas 2018. Excellent food, beautifully served. Outstanding staff - very efficient and friendly. Room spacious and well-equipped.Not too far from the town centre. A very pleasant and well-run hotel.
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Response from ManagerJersey, Manager at Monterey Hotel
Responded 10 Jan 2019
We are delighted that you enjoyed an excellent Christmas break at our Monterey Hotel. Our staff are delighted and it is wonderful that you enjoyed your accommodation. We hope to have the pleasure to welcome you back at some point in the future.
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining
Professional photo exclusively commissioned by TripAdvisorMonterey Hotel
The Superior Double Room with Patio Acess at the Monterey Hotel
Professional photo exclusively commissioned by TripAdvisorMonterey Hotel
The Superior Double Room with Patio Acess at the Monterey Hotel
Professional photo exclusively commissioned by TripAdvisorMonterey Hotel
The Superior Double Room at the Monterey Hotel
Professional photo exclusively commissioned by TripAdvisorMonterey Hotel
The Standard Twin Room at the Monterey Hotel
Another view
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12345626
Are wi fi conditions any better than 3 months ago?
The Wi-Fi infrastructure was developed to be more robust and reliable earlier this year.
0 votes
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do you have free WIFI in all the bedrooms? Thanks
Hi Anthea H, There is free fibre Wi-Fi across the property. The whole system was upgraded during February to give better coverage and be more robust.
1 vote
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What bus route goes to the hotel.
Hi Honest J Routes 13, 21 & 23 all go out and back past the hotel. The stop on the timetables is listed as Hotel de France N or S, these are both right outside the hotel. Route 20 also comes past the hotel heading to Liberation Station. Reception can let you know which bus is due next and Liberybus have a 'Track my bus' website that can also show which bus is due.
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this hotel have 2 entrance? and lifts? thanks
Hi Laurenlalala, The hotel has a main entrance with level access to the reception area. There are two lifts that cover all the floors of the hotel.
1 vote
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this hotel have 2 entrance? and lifts? thanks
one entrance and a lift xx lovel hotel x
1 vote
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"The upper floor corner rooms are above a busy junction - rear rooms would be quieter."
"Staff are excellent. I'm sure the rooms will be too"
"Superior rooms are well worth the small premium"
"Ground floor overlooking the swimming pool, 103, nice quiet room with direct access to pool area."
"if you want a quiet room book on overlooking the pool at the back"
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PRICE RANGE
US$83 - US$169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
monterey hotel st helier
LOCATION
United KingdomChannel IslandsJerseySt Helier
NUMBER OF ROOMS
73
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