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South Bay Holiday Park

Traveller (325)
Room & Suite (53)
Dining (9)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Free Internet
Restaurant
Bar/Lounge
Children Activities (Kid / Family Friendly)
Heated pool
Indoor pool
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
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Room features
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Good to know
HOTEL STYLE
Family
Budget
HOTEL CLASS

Location

Full view
48Car recommended
Grade: 48 out of 100
12Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
746Reviews
341Photos
39Q+A
99Room tips
Traveller rating
  • 354
  • 209
  • 96
  • 35
  • 52
Time of year
Traveller type
Language
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  • English
Popular mentions
+1
A lovely park tucked away in a beautiful part of Devon. The setting is a real treat with incredible views over St Mary's Bay just a few mins walk away with direct access from the park. That's if you can navigate the 117 steps. Brixham is a quick drive away. You could walk it
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Response from JohnFowlerHolidays, Guest Relations Manager at South Bay Holiday Park
Responded 5 days ago
Hello Kelza Bells You are quite correct about the views and the setting, and especially about the 117 steps, but to get those views there have to be hills, sadly, the two go together. You can't have one without the other - Devon is famous for its rolling hills and spectacular views. We are happy that you found the staff to be friendly and we will pass your comments on to them. There is no doubt that the quality of any holiday park is mostly dependent on its personnel and we are very fortunate to have such a marvellous team. Once again let me thank you for taking the time to leave your feedback and we look forward to welcoming you back to our park very soon. Pat Guest Relations Manager
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Really impressed with this site in Brixham. Staff were friendly and told us about the local area. The caravan we stayed in was dog friendly and very large. Reallly clean and tidy site well worth a visit.
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Response from JohnFowlerHolidays, Guest Relations Manager at South Bay Holiday Park
Responded 5 days ago
Hello Sadie What a wonderful review, thank you, we really appreciate it. Your praise will mean so much to the management and staff at the park. Whether you book direct with us or through one of the many agencies, all clients are treated the same and our staff work hard to ensure that everyone has a great time. We hope to welcome you again very soon. Pat Guest Relations Manager
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I booked October half term for my boys and I, we were given the key for the caravan, it was quite away from the main amenities (but I had asked for a quiet area). It was very old, freezing cold inside, only a gas fire and a fan heater, a rusty fridge and worn out seating, view
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Response from JohnFowlerHolidays, Guest Relations Manager at South Bay Holiday Park
Responded 21 Nov 2018
Hello Lisa Clare Thank you very much for leaving us such a lovely 4 star review, we really appreciate it. We are happy that you thought the staff were helpful and we will pass your comments on to them. Your review shows the importance of letting management know when there is a problem. You would be surprised just how many people tell no one and then grumble about it here on Tripadvisor afterwards. With regard to smoking, even though there is no legislation that applies to smoking in holiday accommodation, we ask all our guests to refrain from doing so in the units. It is such a shame to hear that some people ignore our request, but obviously this is one area that is impossible to police. We were extremely proud of our entertainments team this year, the effort they put in was amazing. They all did a brilliant job and worked extremely hard to ensure everyone had a great holiday. We look forward to welcoming you again very soon. Pat Guest Relations Manager
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As we arrived we went to check in and to our surprise our caravan was ready early. The facilities were up to scratch and MORE! My little girl loved the swimming pools and stripey Jade and Cerys they couldn't be more accommodating and friendly. Last but not least, we ate in the
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Response from JohnFowlerHolidays, Guest Relations Manager at South Bay Holiday Park
Responded 11 Nov 2018
Hello Thank you very much for leaving us such a fantastic 5 star review, we really appreciate it. Your comments have been passed on to all departments. Once again our catering team has been singled out for extra praise and there is no doubt that they deserve it. They are doing a brilliant job this year and work extremely hard to serve the best food possible. Our returning customers are so important to us and regularly make up 50% of our visitors, so we look forward to welcoming you again next year. Pat Guest Relations Manager
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I will start by saying the price i paid was very reasonable. And that taken into consideration you do often get what u pay for. The positves: the caravan for standard caravan was very good. Clean, well presented on arrival. Shower large for a caravan. Heating exceptional as its
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Response from JohnFowlerHolidays, Guest Relations Manager at South Bay Holiday Park
Responded 2 Nov 2018
Hello Ravanya Thank you very much for taking the time to share your experience at our holiday park. We certainly do not ignore any constructive criticism and perhaps there are some areas that could be improved in the interest of future guests. We are aware of the situation and this is reflected in the prices we charge. It is rare to get a poor review about the entertainment, in fact, on this page alone, I read, "The club entertainment team were fantastic", " Mattie, Ann- Marie , Jade and Cerys were the best entertainment staff I have seen on any holiday park including Haven and Butlins", "There was solid, good, wholesome family entertainment that was obviously well planned for and delivered". I could go on..... However, we can all have vastly different opinions about the same subject and your thoughts have been noted. I am pleased that generally you had a good time and I hope you would change your mind about coming back in the future. Pat Guest Relations Manager
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Head board in bedroom
this is the town centre
Part of the Kitchen
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Hello Annemarie Some do and some don't. It may be best to make your booking by phone to get the best out of the situation. Call 01271 866766. Pat Guest Relations Manager
1 vote
We are open March to November only. Full details available on the John Fowler Holiday website. Pat Guest Relations Manager
0 votes
Give the park a ring on 01803853004 and they will tell you precisely. Pat Guest Relations Manager
0 votes
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By far the best way to get the right information is to give the park a ring on 01803 853004 - they will have the time tables there. Pat Guest Relations Manager
1 vote
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Hello "Nasher" The beach in question is St Mary's Cove and it isn't private, however, there is access to it from our via a public footpath. Yes, it's the same one and I understand the Riviera site also has access to the other end via a similar path. Pat Guest Relations Manager
1 vote
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"No rooms ,but great vans especially gold level"
"We done last minute was very cheap."
"B15 for stunning views"
"ask for caravan away from club house"
"Middle of park away from car park as it's busy"
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PRICE RANGE
US$38 - US$199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
john fowler south bay holiday park hotel brixham
FORMERLY KNOWN AS
John Fowler South Bay Holiday Park
LOCATION
United KingdomEnglandEnglish RivieraBrixham
NUMBER OF ROOMS
130
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