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Bay Grand Hotel

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Traveller (86)
Room & Suite (26)
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Overview
  • Excellent23%
  • Very good43%
  • Average24%
  • Poor6%
  • Terrible4%
Travellers talk about
“sea front”(58 reviews)
“sea view”(59 reviews)
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Bar/Lounge
Paid Wifi
Free Parking
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Reviews (502)
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117
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23
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All reviewssea frontshearings coach holidaysea viewself drivenational holidayssister hotelpremier roomshearings hotelsweekend breakenjoyable breaksingle roomwaitress servicethree coursescoach driverthe ground floortown centreentertainment room
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111 - 115 of 502 reviews
Reviewed 23 August 2016 via mobile

We stayed at the grand in august. It is well situated on the front only over the road from the nice beach. It needs to be done up as it is a bit tired looking inside. The food service is good but the meal sizes...More

2  Thank angiegrange44
Response from grandhotelexmouth, General Manager at Bay Grand HotelResponded 29 August 2016

Thank you for taking the time to write a review, we take all reviews seriously as this can help us to improve. I see you have given us four stars so I must assume from this that you did enjoy your stay. I will take...More

Reviewed 20 August 2016

My Husband and I decided to take a last minute Shearings Self Drive 4 Night Break at this Hotel. On arrival we were met by a friendly and courteous receptionist who sorted our key quickly and efficiently. Our room was suitable for our needs, clean...More

1  Thank moafa
Response from grandhotelexmouth, General Manager at Bay Grand HotelResponded 23 August 2016

Thank you for your review, we appreciate your feedback as this can help us greatly to improve things where necessary. I shall be looking into the comments you made about the food and I am sorry that we did not meet with your expectations in...More

Reviewed 15 August 2016

Did a three night break to catch up with old friends. The reception and bar areas are pleasant and we had a welcome check in from friendly staff. The corridors to the rooms are quite grubby and in need of redecoration but the hotel itself...More

Thank SomersetSwede
Response from grandhotelexmouth, Manager at Bay Grand HotelResponded 16 August 2016

Thank you for your review. I am pleased to hear you enjoyed your stay with us, I will pass your kind comments on to the rest of the team. We do have a refurbishment plan in place and I have noted your comments with reference...More

Reviewed 11 August 2016 via mobile

We arrived later than expected due to M5 closure and 5 hours of traffic, we were greeted by a miserable looking porter who grunted at us under his breath. We had pre-booked a parking space but were told as we were late it had been...More

2  Thank NickiNookyNoo
Response from grandhotelexmouth, Manager at Bay Grand HotelResponded 23 August 2016

We do not allow animals in the Hotel. Your Parking was not given away to another guest, because you arrived late you would have been allocated a space at our sister hotel across the road. We do offer very good value for the price paid,...More

Reviewed 11 August 2016 via mobile

We stayed at this hotel for a nice weekend break. Arrived late on Friday night to be greeted by older female manager who told us we couldn't park outside the hotel as we hadn't booked a space. Spent next 20 minutes trying to park in...More

3  Thank Richard K
Response from grandhotelexmouth, Manager at Bay Grand HotelResponded 15 August 2016

We do only have 25 spaces, when they are all booked we do advise guests to find alternative parking. And we do show them the different Car parks. I have just checked out 130 guests and not had any complaints of smells from any rooms...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$77 - US$121 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Details
Price range
US$77 - US$121 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
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Traveller (86)
Room & Suite (26)
Dining (8)
Family and Play Areas (2)
Questions & Answers
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633sawdon
17 January 2018|
Answer
Response from rosemary m | Reviewed this property |
Yes there is a lift
1
Vote
Deb196750
3 January 2018|
Answer
Response from Portishead018 | Reviewed this property |
I think you should ask the hotel because there MIGHT be some arrangement. My answer, from what I noticed on my visit, would be negative.
0
Votes
Room Tips
"There are sea view rooms at the front but on our trip they had a premium."
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"Spend a little extra for a sea view room"
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"Pay the extra for a sea view."
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"get a sea view room to watch the tide going in and out changing the beach view"
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