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DoubleTree by Hilton Edinburgh - Queensferry Crossing

939 reviews
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Traveller (198)
Room & Suite (73)
Dining (14)
Overview
  • Excellent41%
  • Very good30%
  • Average15%
  • Poor8%
  • Terrible6%
Travellers talk about
“building work”(18 reviews)
“refurbished room”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (939)Write a Review
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Reviewed 14 January 2018 via mobile

Stayed on dbb tariff. Did online checkin through hilton honors and was assigned a 3rd floor room, which was ok, but would have preferred a higher floor. I checked in for this room, but also emailed the hotel prior to our arrival and asked politely...More

Thank OrlandoT1000
Response from Yvonne M, Manager at DoubleTree by Hilton Edinburgh - Queensferry CrossingResponded 4 weeks ago

Dear OrlandoT1000, Thank you so much for your informative review, I'm sure other (future) guests will very much benefit from your descriptions and experiences. We do aim to please, and am glad to read that on this occasion we created a great stay for you;...More

Reviewed 12 January 2018

We were checked in by Jamie who was very efficient. Colm, the concierge was very helpful & knowledgable. Temperatures outside were freezing when we arrived and our bedroom was cold - understandable as the heating in the bedroom only works with the room key card....More

Thank Allan B
Response from Yvonne M, Manager at DoubleTree by Hilton Edinburgh - Queensferry CrossingResponded 4 weeks ago

Dear Allan B, Thank you so much for your 5* review, especially despite having a chilly room and a somewhat tough steak. We have been working hard to ensure we make the arrival temperatures more welcoming for guests, more so during these very cold weeks...More

Reviewed 11 January 2018

Great night with family,meal was first class and well worth the money we had 4courses and entertainment was great. Staff where great and everything went very smoothly,I would highly recommend and will be booking again for next year .More

Thank Skysue1958
Response from Yvonne M, Manager at DoubleTree by Hilton Edinburgh - Queensferry CrossingResponded 4 weeks ago

Dear Skysue1958, Thanks for your 5* review. Great to read that you had such a good time at our Hogmanay Gala Dinner & Dance, and will indeed be coming back this year too! We are working hard on our menu and brochure at the moment...More

Reviewed 9 January 2018

We booked one night but ended up staying a second night. On arrival Jamie on reception checked us in, very friendly and welcoming. Went out of his way to ensure we had everything we needed and offered excellent service. We had a couple of drinks...More

Thank PaulGlasgow1
Response from Yvonne M, Manager at DoubleTree by Hilton Edinburgh - Queensferry CrossingResponded 4 weeks ago

Dear PaulGlasgow1, Thank you so much for the 5* review! We can't ask for more if a guest stays longer because they enjoy the stay so much (or at least I'm hoping that's the reason you extended) Jamie and Pauline are indeed great members of...More

Reviewed 8 January 2018

Great hotel. Wonderful position looking out onto Queensferry crossing. Not easiest to find. Many guest ended up going back over crossing. Not hotels fault council won’t allow promotional signposts! Staff very helpful lovely rooms.More

Review collected in partnership with DoubleTree by Hilton
Thank chrisrhy
Response from Yvonne M, Manager at DoubleTree by Hilton Edinburgh - Queensferry CrossingResponded 4 weeks ago

Dear chrisrhy, Thank you for your lovely review. We have been experiencing a few challenges over the Queensferry Crossing construction period with regards appropriate signage, but I very much hope that we will have resolution soon! Great to read that you found the team so...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$80 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$80 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (198)
Room & Suite (73)
Dining (14)
Business Centre & Event Rooms (9)
Questions & Answers
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Gillian B
13 February 2018|
AnswerShow all 5 answers
Response from Gary0202 | Reviewed this property |
Yes. Not a lot of equipment but enough to keep you busy for a while and it’s all new and in excellent condition
1
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k11k125
31 October 2017|
Answer
Response from MarcusHurley | Reviewed this property |
I guess your flight is landing on the Sunday? Probably book Sat/Sun and request a late check out. If you are in the Hilton Honors loyalty scheme that would help.
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123456
Room Tips
"All good but higher floor the better"
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"Ask for Room with views of the three bridges"
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"level 6 at the front has great views of the bridges"
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"Some rooms have showers only whereas others have bath and shower so if you prefer a bath make sure request on..."
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