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Chain Runner by Marston's Inns

Traveller (25)
Room & Suite (14)
Dining (1)

About

Location
Cleanliness
Service
Value
Property amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Wheelchair access
Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Business
Budget
HOTEL CLASS

Location

Full view
74Somewhat walkable
Grade: 74 out of 100
41Restaurantswithin 0.75 miles
9Attractionswithin 0.75 miles
103Reviews
27Photos
6Q+A
8Room tips
Traveller rating
  • 47
  • 26
  • 12
  • 10
  • 8
Time of year
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  • English
Popular mentions
+3
The buildings, Lodge and Pub/restaurant is in a business park across from B&M and Dunelm all other buildings on the same side of the park are offices, Starbucks drive through is opposite the Lodge. Many shops and the centre of town is not far away. The ‘Lodge’ is separate from
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Will not be returning to the chain runner for lunch, my husband had a burger and he told me it tasted like it had been reheated in a microwave, when I was ordering my food a lady brought back a gammon steak which looked raw in the middle, the vegetables at the carvery had seen
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Response from ChainRunner, Manager at Chain Runner by Marston's Inns
Responded 4 weeks ago
Thank you for giving us some feedback on your visit at lunch time. We are really disappointed to read that you have not enjoyed your meal or experienced the quality of food we aim to serve. We do try to check back on all of our guests to ensure that you are enjoying your meal and try to fix any issue. We apologise that on this occasion you have not felt satisfied with your meals or enjoyed your experience. Please give us a call at your convenience if you would like to discuss anything further.
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Recently stayed here with friends, we had a great time. The hotel is very close to the designer outlet which we visited then had a lovely meal in the restaurant next to hotel. I must say food and service were excellent. Staff were really friendly and couldn’t do enough for us.
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Response from ChainRunner, Manager at Chain Runner by Marston's Inns
Responded 4 weeks ago
Thank you for taking the time to give us some feedback on your recent stay. We are so pleased you and your friends had a great time staying at our hotel and visiting our restaurant. We will pass your fantastic comments over to our team and we hope to welcome you and your friends again very soon.
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Disappointed today after visiting this restaurant multiple times and enjoying it. Fish and Chips night- fish had been fried, fried and fried again, full of burnt batter crumbs, along with the chips, both tasted burnt, peas weren’t as fresh as previously tried, plate left
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Response from ChainRunner, Manager at Chain Runner by Marston's Inns
Responded 28 Dec 2018
Thank you for taking the time to leave us a review from your recent visit. We are really saddened to see that you have not left feeling satisfied with your meals. We hope that this visit has not put you off and that you will return again. Please give us a call at your convenience and a manager can discuss your experience with you.
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I had booked a table for 7 at The Chain Runner by Marston’s in Livingston on Thursday 27/12/18.The place seemed fairly quiet given the time of year,which we left us hopeful of a swift service...we had booked a table for 7 and we’re presented with a table for 6....we were then
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Response from ChainRunner, Manager at Chain Runner by Marston's Inns
Responded 28 Dec 2018
Thank you for taking the time to give us some feedback from your visit on 27th. We are very disappointed to read that you have had a negative experience with the service and food. All feedback is taken very seriously and this has been passed over to our team. Please accept our apologies that we have not met your needs on this occasion. If you would like to talk to a manager about your visit please do give us a call at your convenience.
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Album Categories
All photosTravellerRoom & SuiteDining
Tidy bathroom with in bath shower
Entry door with clothes hanging area, full length mirror
Work area, mirror and coffee/tea making facilities
Sofa bed, not in all rooms
Work desk, big TV and a shelving unit for, er well anything I suppose but no drawers
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123
Hi there. We do not actually do a hot buffet breakfast but we have a full continental available as well as a cooked breakfast. All menus or on our website.
0 votes
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Check the Scotrail website.
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Hi the Station is Livingston South and a five minuet taxi or car ride away. The trains are frequent all day into Edinburgh Waverly or to Glasgow central in the other direction.
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It is near the Travel Lodge because we walked over there to eat dinner at Tony Macaroni's. It is between Travel Lodge and Sainsbury Supermarket, closest to Sainsbury Supermarket. It is near business buildings but the Chain Runner restaurant is closest to the street and then the Starbucks and the hotel are in that parking lot. Hope this helps ! We actually had a police escort because we turned down a street that was buses only and the next thing we knew we were stopped. The policeman was wonderful, we would have never found it !
1 vote
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12
"Rooms overlooking the carpark preferable"
"Really no outlook on any of the rooms."
"Not room 101"
"The accessable room is fabulous if you ar in a wheelchair like me and all the hotel was very quite and GREAT access to the shopping centre."
"The only down side was there is no lift"
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12
PRICE RANGE
US$71 - US$135 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomScotlandLivingston
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