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BEST WESTERN McKenzie

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81 Reviews from our TripAdvisor Community

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Showing 81: English reviews
McKenzie, United States
Reviewed 21 October 2016

I come to enjoy a night of peace and relaxation. I enjoy my conversation with the owners. The breakfast room is a little small but I can always take a tray to my room. The rooms are clean, and the internet is great!.

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Helpful?
Thank Peggy S
BESTWESTERN16180, Manager at BEST WESTERN McKenzie, responded to this review

Thank you for writing a review on Trip Advisor. We are proud that you can come for relaxing and have a peaceful time doing it. We are looking into remodeling our breakfast room so that it is bigger and more accommodating. We hope that you will continue to visit us for relaxation. Have a great day!

Chico, California
Reviewed 14 October 2016

The hotel staff was polite, and friendly. The room looked very tired. There were stains on the carpet and cloth chair. It is in need of a remodel, however the bed was comfortable. When we went down for breakfast at 8:30 we were both lucky and unlucky. Lucky there were no others in the room since it was so small...

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Helpful?
Thank Tom S
BESTWESTERN16180, Manager at BEST WESTERN McKenzie, responded to this review

Thank you for taking time to review us on Trip Advisor. We are sorry that your stay was not as comfortable as you needed. Our breakfast room is small but we do usually keep it stocked during breakfast. Please accept our apologies for our lack of attention on that matter. It has been spoken about. We are working on a...

Tipton, United States
Reviewed 30 September 2016

Quality of this property exceeded expectations and will definitely stay here again. The only problem was the bathroom sink would not drain. But everything else was very good. The bathroom was newly remodeled and carpet was new. Bed slept very well and plenty of room with the exception of the bathroom.

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Helpful?
Thank David H
BESTWESTERN16180, Manager at BEST WESTERN McKenzie, responded to this review

We appreciate you taking time to review us on Trip Advisor. We are glad that we exceeded your expectations and hope to continue to improve with every stay. Thank you for letting us know of the slow drain, it has been taken care of. We hope to see you again and that you will enjoy your stay even more next...

Warr Acres
Reviewed 16 August 2016

The owners/managers were a delight to visit with and were overall very helpful and courteous. However, the breakfast room is too small to fit more than 2 individuals in and the bottom of our hotel room door had a large gap which made it somewhat noisy to rest.. Still we would stay with them again, but request a different room.

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Helpful?
Thank Henry & Helen D
BESTWESTERN16180, Manager at BEST WESTERN McKenzie, responded to this review

Thank you for taking time to write a review on Trip Advisor. We are in the process of redesigning our breakfast room which should be finished in 2018. I am glad that everything else was worth the stay. We would love to have you come and stay with us again.

Reviewed 8 August 2016 via mobile

First of all, I get it, this is a small town. I am in town for Graduation at Bethel University, and this is the only "name brand" hotel in the area. Our room smells like mold, the toilet clogged, the seat twists and turns off the toilet basin, and the air conditioning doesn't work (on the day we checked in,...

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Helpful?
Thank John P
BESTWESTERN16180, Manager at BEST WESTERN McKenzie, responded to this review

First of all, thank you for writing a review on trip advisor. We are sorry that your stay with us was not exceptional. Great service is not limited to a small town or a big city. We would like to apologize for the problems in your room. We're are sorry for any problems with the room but if it is...

Pensacola, Florida
Reviewed 16 July 2016 via mobile

You can tell these folks are trying to run a clean, efficient hotel. They seem to be conscientious in giving a good experience. Our room was clean and orderly--that's what one should expect. Front desk was friendly. The only negative is the size of the breakfast room--the smallest I have ever seen. Overall, the management is doing a good job...

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Helpful?
Thank LoboPirate
BESTWESTERN16180, Manager at BEST WESTERN McKenzie, responded to this review

Thank you for writing a review on our establishment. It is nice to be recognized for all the work that goes into keeping a updated, clean hotel. Thank you for putting it in your review. We are working on a plan of enlarging our breakfast room. Thank you for choosing Best Western McKenzie.

Oklahoma City, Oklahoma
Reviewed 15 July 2016 via mobile

Room was newly remodeled. Beds were new and comfortable. Swimming pool was great...and so was the breakfast. Breakfast area wAs super nice, everything was well kept and clean. Wish I could stay another night instead of playing the hotel/motel lotto! Lol

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Thank bluemilkshakes
BESTWESTERN16180, Manager at BEST WESTERN McKenzie, responded to this review

Thank you for writing a review in your busy schedule. We enjoyed your visit with us as much as you enjoyed your visit. It was very interesting for you to stop by our establishment. I'm glad you enjoyed your visit. Thank you for choosing Best Western.

Cincinnati, Ohio
Reviewed 13 July 2016

This hotel has been nicely updated and staff was very helpful. Breakfast was very nice....much more than a donut and coffee! The whole room was very clean and our beds were comfortable. I was so happy to get a good nights sleep after traveling for 2 days!

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Helpful?
Thank V3723SPcindys
BESTWESTERN16180, Manager at BEST WESTERN McKenzie, responded to this review

Thank you for taking the time to write a review. We appreciate each and every review good or not, they let us know how we are doing. We are glad that your experience with us was comfortable and we would like you to come and visit us again. Thank you for choosing Best Western McKenzie.

Jacksonville, United States
Reviewed 13 July 2016

We received warm welcome, excellent service. It was easy check-in & check-out. The hotel has nice exterior, neat and clean guest rooms, lobby & breakfast room. Great breakfast. We feel home like experience.

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Helpful?
Thank Alpesh P
BESTWESTERN16180, Manager at BEST WESTERN McKenzie, responded to this review

Thank you for writing a review. We are pleased that you had a comfortable visit with us and can't wait to have you as our guest again. We are striving for the "feel at home" visits for our guests and are glad that you had that experience. Thank you for choosing Best Western McKenzie.

Youngstown, Ohio
Reviewed 22 June 2016

We stayed four nights and had a great stay. The room is very clean and comfortable and the staff here couldn't be beat, very friendly and helpful. Very pleasant stay. The breakfast has bisquits and gravy along with the basic continental breakfast.

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Helpful?
Thank dizzyrme
BESTWESTERN16180, Manager at BEST WESTERN McKenzie, responded to this review

Thank you for taking the extra time in writing a review. We look forward to reviews, whether good or not, so that we know what the guest think. We will look forward to seeing and serving you again. Have a great day!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about BEST WESTERN McKenzie

Address: 16180 Highland Dr, Mc Kenzie, TN 38201-2055
Region: United States > Tennessee > Mc Kenzie
Price Range: £60 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN McKenzie 2.5*
Number of rooms: 27
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Also Known As:
Best Western Mc Kenzie
Mc Kenzie Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN McKenzie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second floor, away from the main street”
 of 5 bubbles Auntmarylyn, 16 Sep 2015 | Read review
“Ask for a room away from the highway.”
 of 5 bubbles ITravelMemphis, 22 Jul 2014 | Read review
“Ask for room in the back to avoid noise from the highway.”
 of 5 bubbles flailman, 4 Jun 2014 | Read review
“away from street are probably the quietest - 2 story - no elevators”
  • Double ground floor room
 of 5 bubbles RVingFT, 3 Jul 2013 | Read review
“No smoking upsairs in the back”
 of 5 bubbles oceanlover1955, 5 Jun 2013 | Read review
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