About

4.5

Excellent

296 reviews

#3 of 13 hotels in Dalbeattie

Location

Cleanliness

Service

Value

Travellers' Choice

Fully refurbished and renovated 12 bedroom modern hotel. Located within the heart of Dalbeattie, 13 miles from Dumfries. Complete with first floor restaurant overlooking the River Urr and a contemporary bar and coffee lounge.

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Property amenities

Free public parking nearby

Free High Speed Internet (WiFi)

Free breakfast

Game room

Billiards

Books, DVDs, music for children

Pets Allowed ( Dog / Pet Friendly )

Taxi service

Street parking

Wifi

Bar / lounge

Restaurant

Breakfast available

Complimentary Instant Coffee

Kids' meals

Special diet menus

Darts

Fishing

Baggage storage

Non-smoking hotel

Outdoor furniture

Shared lounge / TV area

Sun terrace

Room features

Desk

Housekeeping

Clothes rack

Iron

Flatscreen TV

Complimentary toiletries

Hair dryer

Room types

Bridal suite

Non-smoking rooms

Suites

Good to know

HOTEL CLASS

HOTEL STYLE

Modern

Languages Spoken

English

Location

69Somewhat walkable

Grade: 69 out of 100

11Restaurantswithin 0.75 miles

9Attractionswithin 0.75 miles

1 Maxwell Street, Dalbeattie DG5 4AH Scotland

Getting there

Glasgow Prestwick Airport49 miSee all flights

Carlisle Lake District Airport40 miSee all flights

Car HireSee all Dalbeattie car hire

See all nearby hotels

Nearby restaurants

Luigi's

351 reviews

2 minItalian

The King's Arms Hotel

See all nearby restaurants

Nearby attractions

Dalbeattie Museum

119 reviews

5 minSpeciality Museums

Saint Peter's Roman Catholic Church

3 reviews

2 minPoints of Interest & Landmarks

See all nearby attractions

296Reviews2Q+A50Room tips

Reviews
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William R wrote a review Nov 2023

1 contribution

Lack of sleep

Room was good size however it was a family room and the single bed was over the radiator which made it difficult to access the control.The bar downstairs was extremely busy with noise emulating into the room till about midnight when it closed , woken up about 4:30 in the morning with what sounded like something being dragged about upstairs and this started again around 6:30 with noise coming from rooms above . Breakfast was good , however the only gripe would be the staff who were arguing and then swearing which I found completely unacceptable luckily there were no children in at the time. We had booked for two nights but given our experience we checked out after only one . I would no recommend it to people looking for a relaxing break .

Date of stay: November 2023

Value

Location

Service

Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Carol L wrote a review Nov 2023

Garlieston, United Kingdom3 contributions

Breakfast needs improvement

We arrived early but room was ready and were given a very friendly reception from the bar staff, one of whom showed us to our room. We stayed in a suite which was lovely. Had dinner in the main bar. The standard of food was excellent as were the waiting staff. However, next morning's breakfast experience was like something out of Faulty Towers! Had to ask for cups, had to ask if we could have breakfast after sitting for 10 minutes. There were only 2 others in the dining room. We were asked what we wanted to eat without being given a menu. No teaspoons on table. All other tables were strewn with dirty dishes. The staff spent their time talking in the kitchen. Quality of food was good. This spoiled what was otherwise a nice stay.

Date of stay: November 2023

Value

Location

Service

Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Clair O wrote a review Nov 2023

14 contributions2 helpful votes

Weekend visit to family

Booked for 2 nights as visiting family, I would Say a pub with rooms, cheap accommodation, parking over the road in free car park. Nice pub, bit rowdy but nice decor and cheap drinks. Rooms nice and clean (just one massive cob web, high up on ceiling) some bits need improving like shower seal, black in places. Breakfast room definitely needed a good clean, cereal on the floor in the same place two days running and breakfast very average with minimal choice.

Date of stay: November 2023Trip type: Travelled with family

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carolmasona wrote a review Nov 2023

Skipton, United Kingdom4 contributions10 helpful votes

Nice but noisy

The room was great and the food in the restaurant looked amazing (didn’t get to eat there). The breakfast was excellent and cannot fault the staff. We stayed the night of the bonfire display in Dalbeattie so not sure if this was a one off event but there was partying until the early hours of the morning, really loud music and typical drunkards outside. Not sure if we were just unfortunate with our window but even when it was closed, it still sounded like it was open. Would recommend for party goers or on weeknights but possibly avoid Fridays and Saturdays!

Date of stay: November 2023Trip type: Travelled as a couple

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Luke B wrote a review Oct 2023

Bradford, United Kingdom57 contributions19 helpful votes

+1

Some improvement needed…

We visited the Birchtree for a couple of nights for the first time recently as our family are from Dalbeattie. On arrival we checked in at the bar. The bar staff showed us up to the first floor, and directed us to the staircase to the 2nd floor where are rooms were. (There is no lift at the hotel). We booked 2 double rooms, the Galloway Hills and the Lighthouse Room. I would describe the Birchtree more of a pub with rooms rather than a hotel. The double rooms have a shower and sink in the room, rather than a separate bathroom. The toilet is separate behind a door. There were signs apologising for refurbishment works happening until early November. Unfortunately we didn’t find our room up to standard and were informed they’d been recently refurbished. Rooms: they were quite dusty, shower head was so full of gunk it was blocked (pictured), there was a hole in the wall, no pillow protectors, no headboard so the wall is stained behind the beds, and the mattress protector had large yellow stains. The beds were quite comfortable though and we slept well. You can’t really open the window though due to the noise outside (traffic, river and town hall bell) so a fan is provided if it gets a bit hot. The smaller shower head did work and water pressure was good. The linen (excluding the mattress protector) was clean and crisp. A lamp bulb was not working that we reported but this was not replaced during our stay. We found there was a heated towel rail in the toilet, but nowhere to hang a towel near the sink or shower - a small towel loop near the sink would be helpful. Breakfast: we ate breakfast at the hotel both days as this was included in the room rate. We were served by the same young chap both days, I think the staff do their best and our server seemed busy in the kitchen as well as taking orders. We found attention to detail to be poor - you help yourself to coffee/tea, juices, cereal and toast. There was no bread, butter, or teaspoons. We had to ask for these as they were not replenished. Tables were not cleaned/reset for new guests, so on the 2nd day we had to ask for cutlery, napkins and a cloth to clean our own table to be seated. The table that was free was also wobbly so had to stick a napkin under the table leg. I think some extra staff at breakfast would be helpful to keep an eye on these things and clean tables after guests have finished breakfast. The food itself was pretty decent, the poached eggs were delicious and bacon seemed good quality. We did not eat our lunch/dinner in the hotel but pic uploaded of the hotel menu - it seemed very varied. Friday night was quiet in the bar, but Saturday was very rowdy. This did not affect our sleep but when we came back to the hotel at 9pm on Saturday, some of the punters were shouting/arguing outside so we went up to our rooms rather than having a drink downstairs. I would stay at this hotel again if they rectified some of the niggles with the rooms - it was pleasant enough and very convenient for us centrally in Dalbeattie. It has nice views over river as well from the garden.…

Date of stay: October 2023Trip type: Travelled with family

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

1 Helpful vote

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Brian D wrote a review Oct 2023

1 contribution

Nice hotel

Front reception staff on hand can eager to guide us to our room. Room was very clean with plenty of towels etc. Everything worked as it should, we decided to have an evening meal at the hotel, and were offered lounge bar or dinning room to eat.We just had a bar meal in the lounge bar,which was fine for us.Do think as the bar got busier it would have been quieter in the dinning room, but we were early so not a problem. Meal was very good and my wife& I came away full (without desserts).As was breakfast in the morning,very well laid out and main breakfast served to our table. Staff were mostly young and very polite cheery and helpful. We would recommend The Birchtree and Dalbeattie is a nice place to visit. For my wife a grand garden centre and tea room, for my self lovely forest walks right on the edge of town.…

Date of stay: October 2023

Value

Location

Service

Trip type: Travelled with family

Room Tip: There is no parking provided,but public parking is a stone throw away and it looked a well lite...

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Sophia M wrote a review Oct 2023

1 contribution

Good stay

The room was clean and very nice. The evening meal was superb. My only grumble is, that the following morning the chef didn't turn up and we had to wait an hour and a half for breakfast. The breakfast was very good when we got it eventually.

Date of stay: October 2023

Value

Location

Service

Trip type: Travelled with family

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Patricia B wrote a review Oct 2023

2 contributions

Best Breakfast Ever

We had a lovely stay and our room was comfortable and clean, but overlooked the river which was really lovely during the day. The fast flowing river kept us awake, but you couldn't exactly ask it to be quiet LOL. We enjoyed a lovely dinner and the breakfast was huge. We had come to Dalbeattie for a business trip and will be happy to stay at The Birchtree Hotel again when we next visit

Date of stay: October 2023Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Margaret O wrote a review Sept 2023

2 contributions

Excellent one night stay

We only stayed one night but it was an excellent stay, Our rooms were very comfortable and warm after having rained all day on our journey. The staff were friendly and helpful and we appreciated being able to be fitted in for dinner at 7.30pm after having arrived at 6pm and not really wanting to go out and search for a restaurant. Food was very good - fresh, hot and tasty. Breakfast was also very good and nothing was too much trouble for the staff. As it was a Saturday night, the pub below the rooms was quite noisy but as soon as it was midnight everything went quiet. Definitely would recommend it as a place to stay.

Date of stay: September 2023

Value

Location

Service

Trip type: Travelled with family

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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OTTERlancashireUK wrote a review Sept 2023

Lancashire UK31 contributions19 helpful votes

Friendly staff, nice room.

Friendly staff, good sized room, good central location. Free parking across the road. Decent food. The staff were friendly and helpful when we arrived at 7.30pm and showed us to our room. Food was served until 8pm and it was decent pub grub, would eat there again. Breakfast was a good serving and the staff were friendly. The hot food is ordered and served to the table, but you help yourself to coffee/tea/orange juice / toast / cereals. I would stop there again.

Date of stay: September 2023Trip type: Travelled as a couple

Room Tip: Parking is across the road on a public car park. There was plenty of space and some larger space...

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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