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North West Castle Hotel

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Traveller (77)
Room & Suite (16)
Dining (14)
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Overview
  • Excellent41%
  • Very good35%
  • Average14%
  • Poor7%
  • Terrible3%
Travellers talk about
“curling rink”(51 reviews)
“games room”(27 reviews)
“ice rink”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
12 Jun13 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (409)
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Traveller rating
153
139
60
30
16
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LanguageEnglish
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153
139
60
30
16
Show reviews that mention
All reviewscurling rinkgames roomice rinkreception staffbit datedswimming pooltable tennispolice stationtrouser pressstep back in timeold fashioned charmchristmas breakindoor bowlschanging roomsstaff could not have been moredining room isgood size
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1 - 5 of 398 reviews
Reviewed yesterday via mobile

I do feel bad leaving negative reviews, especially about a place which seems to be family ran, but I have to be honest as I always am with my reviews..... As a business we really struggle to find a decent place to stay in the...More

Thank Jukebox696969
Reviewed 1 week ago

Hi stayed here for 2 nights the service was amazing the staff so friendly. Hat breakfast and dinner the best meals I have been served for a very long time and again staff amazing and helfull Jade, June,Lauren and the lady in charge Elaine could...More

Thank mhendy25
Reviewed 1 week ago

Recently stayed at Castle Hotel. Staff are brilliant polite very helpful with anything Food is very good good portions Had a Balcony room rooms are comfortable but need bringing up to date bit Chintzy and old fashioned Had beautiful view of Loch but Council could...More

Thank Liz M
Reviewed 1 week ago

The staff here are it seems mostly local, very friendly and exceptionally helpful. The hotel itself has been greatly extended and is a bit of a mish mash of styles. it is a bit tired and does not benefit from having views of what was...More

2  Thank Kirkcaldylad
Reviewed 2 weeks ago

Now not looking so good hard up against the Police Station and across from the deserted ferry park. The original history is the star (along with to-days hotel staff) the double bow fronted villa was built in 1819 by Arctic explorer Admiral Sir john Ross...More

1  Thank f2s
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$96 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$96 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (77)
Room & Suite (16)
Dining (14)
Pool & Beach (1)
Family and Play Areas (2)
Questions & Answers
Ask a question
Alex B
23 April 2018|
Answer
Response from Susy M | Property representative |
We are a family of dog lovers, so there is no charge for dogs to stay in the hotel, they are allowed in guest bedrooms but should not be left unaccompanied. As a courtesy to other guests, we do not allow dogs in our bar or... More
1
Vote
Mary W
27 July 2015|
Answer
Response from Janet M |
The entry to the swimming pool is by graduated steps and has a railing on each side. Would you be able to contact the Hotel to clarify your existing booking details, thank you Sandra.
0
Votes
Room Tips
"Only stay in room 24 which looked out over the water."
Read review
"ask for room with view our view was not good at back."
Read review
"Our room on second floor had no view, might be worth asking for one at the front."
Read review
"Rooms at the front looking out over the water"
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