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Hampton Inn Memphis - Southwind

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Hampton Inn Memphis - Southwind
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294 Reviews from our TripAdvisor Community

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Showing 292: English reviews
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Waterloo, Iowa
Reviewed 2 days ago NEW

To expensive for what is offered. Room was clean but you can hear cars from near by road. Fitness room is small. Breakfast was ok but nothing special just like everywhere else. There are big holes on the road right at the hotel entry.

Review collected in partnership with Hampton
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Helpful?
Thank Beco T
Louisville, Kentucky
HOTEL’S FAVOURITE REVIEW
Reviewed 12 December 2016

Liked it so much the first time here, we decided to stay here again. Great location....not far from Beale Street (approx. 20min.) 7 minutes from Mike Rose Soccer Complex. Easy access to major roads. Staff is WONDERFUL and very accommodating. Large lobby and breakfast area is off to the side. Breakfast is a FULL breakfast with dairy products, juices, waffles,...

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Thank kodiak72
About Hotel's Favourite Review
HiltonsofSouthwind, Manager at Hampton Inn Memphis - Southwind, responded to this review

Thank you for your comments concerning your stay at our hotel. We are very happy you took the time to let us know about your experience. We try very hard to make our guests enjoy their time with us. We love to hear when we are successful. We look forward to your return. Again, thank you for your feedback. Adrianne

Greenbrier, Arkansas
Reviewed 1 week ago

We left something at hotel in the room and housekeeping said they didn't find it. I spoke with housekeeping supervisor and she was suppose to call me back she never did. Finally spoke with manager and she was super nice and helpful but of course it was nowhere to be found.

Review collected in partnership with Hampton
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1Thank Amanda R
HiltonsofSouthwind, Manager at Hampton Inn Memphis - Southwind, responded to this review

We are in receipt of your comments concerning your stay at our hotel. Please accept our apology for not being able to locate your left behind item. We have a pretty good track record of locating items and getting them back to our guests. We apologize again for not being able to follow up with your item. Thank you for...

Chambersburg, Pennsylvania
Reviewed 1 week ago

Wonderful staff. Very friendly. Rooms are spotless. Although it didn't have a restaurant in the hotel, it is close to many to choose from. Whether you are in need of some place for business or for leisure, this should be one of the first to check. Rooms are very quiet.

Review collected in partnership with Hampton
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Thank Donna K
HiltonsofSouthwind, Manager at Hampton Inn Memphis - Southwind, responded to this review

Thank you for your comments concerning your stay at our hotel. We appreciate you taking the time to share your feedback. If your travels bring you back to our area, please allow us to serve you. Adrianne

Memphis, United States
Reviewed 2 weeks ago

Very clean rooms - bed was extremely comfortable. As usual, the staff was very helpful during my stay. The complimentary breakfast was full of choices - all of them being good! I would definitely stay here again when traveling to Memphis.

Review collected in partnership with Hampton
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Thank K9265AQjeffc
HiltonsofSouthwind, Manager at Hampton Inn Memphis - Southwind, responded to this review

Thank you for your comments concerning your stay at our hotel. We appreciate you taking the time to give us your feedback. Please stay with us again whenever you return to Memphis. We love having you here! Adrianne

Houston, Texas
Reviewed 2 weeks ago

General maintenance of the property is poor, staff tried to be helpful- but did not follow up on all issues experienced. Experienced issues with plumbing, room lighting, television remote control, and hot water.

Review collected in partnership with Hampton
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Thank Edward K
HiltonsofSouthwind, Manager at Hampton Inn Memphis - Southwind, responded to this review

Thank you for your comments concerning your stay at our hotel. Please accept our apology for the problems you experienced. We would love to speak to you about the issues. If you get a chance, please contact us at MEMSW@hilton.com. One of our managers will get in touch with you immediately. Thank you for your feedback. Adrianne

Fostoria, United States
Reviewed 4 weeks ago

we were in Memphis for a short trip and stayed at this hotel. All of the staff I encountered were friendly. The breakfast was not the same every day, but did include the staples - waffles, eggs, juice and yogurt - yum

Review collected in partnership with Hampton
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Thank 904bretf
HiltonsofSouthwind, Manager at Hampton Inn Memphis - Southwind, responded to this review

Thank you for your comments concerning your stay at our hotel. We appreciate you taking time out of your day to share your thoughts. Whenever you are in our area again, please allow us to serve. Again, thank you for your feedback. Adrianne

Greensboro
Reviewed 19 January 2017

The room was very dirty. The bathroom was gross with all sorts of stray hairs. The toilet had mold inside. The floors in bathroom and entry way look as if they had not been cleaned in a very long time. I could hear every movement from the hallway in my room. My room had a connecting door to the next...

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1Thank itjustmehere
HiltonsofSouthwind, Manager at Hampton Inn Memphis - Southwind, responded to this review

Thank you for your comments concerning your stay at our hotel. Please accept our apology for the problems you encountered while you were here. We take our guests' issues very seriously. We would like to have a chance to discuss your experience with you. At your leisure, please contact us at MEMSW@hilton.com. Someone from our management team will respond to...

Vinton, United States
Reviewed 16 January 2017

Hotel was very clean from the Lobby to the rooms, Staff very accommodating & knowledgeable about the area, Breakfast was fresh and delicious. Beds were very comfortable. Just an overall Great stay. Southern Hospitality at its best. If ever back in Memphis I would like to stay here again.

Review collected in partnership with Hampton
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Thank G9227GAjaniceb
HiltonsofSouthwind, Manager at Hampton Inn Memphis - Southwind, responded to this review

Thank you for your comments concerning your stay at our hotel. We appreciate you taking time to share your thoughts with us. We look forward to seeing you again. It will be our pleasure to serve you. Thanks again for your feedback. Adrianne

Dothan, Alabama
Reviewed 14 January 2017

Nice and clean hotel; very friendly staff. The breakfast was great, not just donuts and coffee… There was an egg omelette that was very filling. The food was hot and fresh. The staff managing the breakfast was very friendly.

Review collected in partnership with Hampton
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Helpful?
Thank Jim T
HiltonsofSouthwind, Manager at Hampton Inn Memphis - Southwind, responded to this review

Thank you for your comments concerning your stay at our hotel. We appreciate the time you took to let us know about your experience. The next time you are in our area, we hope you will allow us to serve you. Thanks again for your feedback. We look forward to seeing you again. Adrianne

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Memphis - Southwind

Address: 3579 Hacks Cross Road, Memphis, TN 38125
Region: United States > Tennessee > Memphis
Price Range: £85 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Memphis - Southwind 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Hampton Inn Memphis - Southwind Hotel Memphis
Memphis Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Memphis - Southwind staff and other travellers.
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Pace, Florida
6 months ago

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Questions? Get answers from Hampton Inn Memphis - Southwind staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are quiet but there were only two luggage trollies so grab one when you see one.”
 of 5 bubbles RobertC117, 4 Nov 2016 | Read review
“King Suite”
 of 5 bubbles TNtravles, 25 Oct 2016 | Read review
“Avoid the first floor and probably accessible rooms as well.”
 of 5 bubbles GL_from_NYC, 25 Aug 2016 | Read review
“I always try to stay on the first floor. It is quiet and A/C works great. The elevators are slow when the hotel is booked.”
 of 5 bubbles K1535ZWstephaniep, 26 Jun 2016 | Read review
“Use the HHonors phone application or online reservation to reserve a specific room in advance.”
 of 5 bubbles WilliamM957, 24 Jan 2016 | Read review
5 of 5