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SpringHill Suites Memphis East/Galleria

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#39 of 137 Hotels in Memphis
Certificate of Excellence
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SpringHill Suites Memphis East\/Galleria
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224 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

We expected much more from a Marriott brand. We found the housekeeping staff to be unfriendly and at times Rude. ( Although I must say that our room was clean and the bed was comfortable. ) An example of the housekeepers rudeness is when we asked where the elevator was located. Unsmiling she replied, "Behind Me." When the elevator arrived... More 

Helpful?
Thank ColMikeandLinda
TMIHospitality1, Manager at SpringHill Suites Memphis East/Galleria, responded to this review

Dear ColMikeandLinda, Thank you for taking the time to review the SpringHill Suites Memphis East Galleria. I'm very sorry to hear about the experience you had at our hotel. We strive to impress our guests, but clearly our service fell short. Your comments have been shared with my team to ensure that other guests don't have the same experience. I... More 

Nashville, Tennessee
1 review
Reviewed 2 weeks ago

Crissa, Asst. G.M. will go over and above for customers, great ammenities, location, AWESOME STAFF. One of the Best EXPERIENCES!!! Clean, great breakfast, snacks, upgrades when deserved. If you forgot something, no problem, they'll have it

Helpful?
Thank gfalk2016
1 review
Reviewed 24 October 2016 via mobile

Excellent customer service, clean room. Stay for three weeks for work. I was provide with evenything to make my trip enjoyable from great breakfast selection to the fitness and finish it off in the hot tub.

Helpful?
Thank Reginald S
Ellenboro
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016 via mobile

Management great to work with. They are here for the customer. Great environment and great place to stay. Crissa greeted us from the moment we walked in. Great team here. When back in the Memphis area I will definitely be staying here. Easy access to the interstate and great places to go. A definite for business or pleasure.

Helpful?
Thank Devin S
1 review
Reviewed 24 October 2016 via mobile

There are many places to stay in memphis. This is the absolute best place to stay if you are working and want easy access to all memphis has to offer. The staff is friendly and makes sure you are well taken care of. Crissa is the best!! She will make you want to stay here every trip to memphis.

Helpful?
Thank Leslie L
1 review
Reviewed 24 October 2016 via mobile

Great visit, able to use personal account for points while on a work trip for three weeks. Indoor pool and hot tub, nice size rooms with good water pressure. Clean rooms. Would stay again for more than just work visits

Helpful?
Thank Matthew M
Nashville, Tennessee
1 review
Reviewed 11 October 2016

Rooms are very clean. Lobby was very nice. Fitness room meets my needs, but I think all Marriot properties could use an upgrade on fitness space. Staff is extremely friendly and professional. Check-in was quick and easy.

Helpful?
Thank wes g
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2016

Spent a very nice evening here. Quick check-in. Comfortable bed. Plenty of room in my suite. We were on the 3rd floor across from the elevator but I didn't hear it running once (though I know it did). Great hot breakfast too. Far enough off 40 to be quiet but still close enough to get back on easily. Will stay... More 

Helpful?
Thank JLKaskie
Greeneville, Tennessee
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 October 2016 via mobile

Stayed one night while in Memphis for work. Room was clean and spacious. Front desk staff was very friendly. Breakfast ended at 9 which was a bit disappointing and I missed it. Wish it was served until 10:00. Overall a good hotel and will stay there again, when in Memphis.

Helpful?
Thank Russell C
1 review
Reviewed 4 October 2016

First of all, I am a Marriott Rewards member...so I typically stay at Marriott hotels for work. This stay has been by far the best stay at any Marriott I have ever been to. I set up a corporate rate agreement so my company will stay here if that says anything!Every staff that I encounter has a great personality, in... More 

Helpful?
Thank bpartin0626

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Our hotel in East Memphis, TN is located next to the Wolfchase Galleria Mall, Exit 18 off I-40. We are conveniently located a short drive from Graceland, Beale Street, Mud Island, Memphis Brooks Museum of Art, Sun Studio, FedEx Forum & University of Memphis. Great extras include free Wi-Fi, and a pantry with mini-fridge, coffee maker and microwave. Start the day at the free breakfast buffet. ... more   less 

Additional Information about SpringHill Suites Memphis East/Galleria

Address: 2800 New Brunswick Rd, Memphis, TN 38133-4142
Region: United States > Tennessee > Memphis
Price Range: £89 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Memphis East/Galleria 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites East Galleria
Hotel Style:
#19 Business Hotel in Memphis
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Questions & Answers

Questions? Get answers from SpringHill Suites Memphis East/Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Walking distance for restaurants and a mall”
 of 5 bubbles gfalk2016, 16 Nov 2016 | Read review
“3rd floor (top floor) nice and quiet.”
 of 5 bubbles JLKaskie, 8 Oct 2016 | Read review
“call ahead”
 of 5 bubbles rsdeshields, 2 Oct 2016 | Read review
“Very nice property”
 of 5 bubbles shelleyrtaylor, 31 Mar 2016 | Read review
“All rooms seemed nice very little traffic on the floors”
 of 5 bubbles P5565RQjohnp, 4 Mar 2016 | Read review
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