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Staybridge Suites Memphis - Poplar Ave East

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#3 of 137 Hotels in Memphis
Certificate of Excellence
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Staybridge Suites Memphis - Poplar Ave East
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726 Reviews from our TripAdvisor Community

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Showing 717: English reviews
Kings Mountain, North Carolina
Reviewed 3 days ago NEWvia mobile

Friendly staff and fair reception in the evening. The rooms may or may not smell like stale smoke. The carpet is still in the rooms that use to be smoking rooms. I normally have to try 2 or 3 before getting one that doesn't smell. The furniture is beginning to show wear but the rooms are clean. It is nice...

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Helpful?
Thank grizz117
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Valued Guest; I do apologize that you have had some issues during your past stays with us. However, I'm excited to share with you what's being done to address your concerns. We are beginning the implementation of our Property Improvement Plan throughout the hotel public areas and ALL guest rooms. This will include new carpet, new bedding, replacing furniture,...

Albuquerque, New Mexico
Reviewed 3 days ago NEWvia mobile

This is the third time I have stayed here since August due to a sick family member. The location is super. There are plenty of restaurants around the area, but the hot breakfast is totally worth the stay. The food area is clean and tidy and always well stocked throughout the morning. The room is always very clean and has...

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Helpful?
Thank Nancy K
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Valued Guest, Your favorable comments are most appreciated and I'll certainly share them with our staff, and especially Ms Debra, our Food & Bev Manager. She works very hard to provide all our guests with a free, hot meal service to get there day off to a great start! It's feedback such as yours that helps us to recognize...

Van Buren, Arkansas
Reviewed 1 week ago NEWvia mobile

We booked this off of Hotwire and we're very pleased! Clean and a friendly staff too! I was glad to know this is a pet friendly place and when I called I was told it was 25.00 a night. We just got a puppy and had to bring him. When we got there the lady said it's 75.00. I told...

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Helpful?
Thank dwjaWilson
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for staying with us this past weekend. I'll be certain an pass along your comments to the hotel staff. And thank you so much for supporting the St Jude Hospital Marathon which does so much good for children from all over the world. Please come back to see us in 2017 as we've got some awesome hotel renovations...

UK
Reviewed 1 week ago

We stayed in this hotel during our vacation. It was very clean, comfortable and its location is quiet but close to the freeway. The social was excellent, everyone was very friendly (staff and the other guests) and the food they put on was first class (Burger night was very popular). The only downside to staying here is you need to...

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Helpful?
Thank SteveUK07
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Steve, Thank you so much for spending some time with us during your vacation stay in Memphis. I will certainly pass along your favorable comments to the hotel staff. All of us here at the Staybridge pride ourselves on delivering first class customer service and making our guests feel at home. I did note your comment regarding driving distance to...

Wingate
Reviewed 2 weeks ago via mobile

I stayed here 2 different times for a total of 5 days in Nov. This motel has a very professional staff & great rates with large suites. I would recommend this motel to anyone that wants a good nights rest or a few days for business. Very nice motel with restaurants located close by. 5 stars

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Helpful?
Thank Charles H
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you Charles for your nice comments regarding your multiple stays with us last month. Our hotel staff prides itself on delivering first class service in a caring, professional manner to our guests. I'll be certain to pass along your favorable comments to our staff. Please come stay with us again in 2017 as we have some fantastic renovations plan...

Jackson, Tennessee
Reviewed 4 weeks ago

We needed a place to stay prior to an early morning flight out of MEM for a family vacation. This place worked out great. We were able to leave our car at the hotel. The shuttle was great to and from the airport. Room was ok. Nothing fancy...but was clean and comfortable. Will do it again!

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Helpful?
Thank Jason C
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Jason; thank you for taking the time out to give us some feedback on your stay with us. Yes we do have a nice, free shuttle service to/from the airport, but also make it available to guests wanting transportation to area shopping, restaurants, etc., within a five mile radius of the hotel. We do hope you will come back to...

Gampaha, Sri Lanka
Reviewed 4 weeks ago

I stayed in this hotel in September for around 3 weeks. Receptionists and the staff serving the breakfast, shuttle drivers are very friendly and helpful. Complimentary breakfast was overall good. Another plus point is they have washers and dryers that you could use at no cost. I stayed in a suite and it was comfy and spacious. Only issue I...

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Helpful?
Thank Tanya M
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Tanya; Thank you for the nice comments regarding your extended stay with us back in September. I'll be certain to share your favorable comments with the staff. Regarding your comment on the daily light room cleaning service, and full service on the weekends; we actually schedule full service cleaning every 7th day for guests staying more than six days....

Tiburon, California
Reviewed 1 November 2016

The hotel staff is friendly and helpful; the location was great for the many places in Memphis and area that we wanted to go to; in the evenings during the week there is a Social, in which a light supper and drinks are served; we felt very comfortable in our rooms and beds; and it was a relaxing and comfortable...

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Helpful?
Thank Gallicchio
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Valued Guest; Thanks for the very favorable comments regarding your recent stay with us. I'll be certain to pass along your comments to our staff as we all pride ourselves on delivering the very best in customer service. And yes, the many free amenities we offer such as the free hot breakfast buffet and the evening social offering of...

Meridian
Reviewed 30 October 2016 via mobile

This hotel is one of the best I've ever stayed in. From the comfort of the bed to the soda fountain in the breakfast area. The water for shower was hot and pressure was great. The breakfast was as good as any restaurant and included. The room had a very nice kitchenette that didn't lack for anything. It even has...

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Helpful?
Thank msbricko
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Guest, Your favorable comments are most appreciated and I'll certainly share them with our staff. It's feedback such as yours that helps us to recognize our staff for the first class job that they do and helps reinforce our efforts to consistently deliver first class service to our guests, each and everyday! Please come back to stay with us...

Lockport, New York
Reviewed 24 October 2016

Right from the first moment we walked in, everything was great! The staff at the front desk was so nice and friendly. The breakfast was outstanding, as was the woman taking care of everything. The room was very nice and very clean.

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Helpful?
Thank Rosemary S
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Guest, Your favorable comments are most appreciated and I'll certainly share them with our staff. It's feedback such as yours that helps us to recognize our staff for the first class job that they do and helps reinforce our efforts to consistently deliver first class service to our guests, each and everyday! Please come back to stay with us...

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#6 of 137 in Memphis
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to East Memphis's finest all suite hotel! Our 100% smoke free Staybridge Suites takes pride in our great service and convenient location! Just a short drive from the airport, downtown Memphis, FedEx Forum, Beale Street, Graceland, University of Memphis, Rhodes College, Christian Brothers College and all Memphis attractions. We are conveniently situated off Poplar Avenue and I-240 in the heart of East Memphis business corridor. Our location provides easy access to all major highways including I-240, I-40 and I-55. Within minutes of the hotel you can enjoy a wide variety of restaurants, shopping and entertainment options. Our primary goal is to make you comfortable, and we start with 114 tastefully designed suites and guestrooms. Each suite is complete with a coffee maker, hair dryer, iron/ironing board, two telephones with two lines, pullout sofa sleeper and two televisions with cable. We offer wireless high-speed Internet access in all guestrooms and meeting rooms. Start your day with our complimentary deluxe hot breakfast buffet and relax with our Tuesday-Thursday evening Social and enjoy a complimentary beer or glass of wine. Work off the stress of a busy day in our exercise room, seasonal outdoor swimming pool or hot tub. Your pet is welcome to join you for a nominal non-refundable fee. Business and airport shuttle service are provided free of charge, daily from 7AM-10PM. All this, plus earn points or miles with Priority Club. ... more   less 

Additional Information about Staybridge Suites Memphis - Poplar Ave East

Address: 1070 Ridge Lake Blvd, Memphis, TN 38120-9428 (Formerly Hawthorn Suites)
Region: United States > Tennessee > Memphis
Price Range: £97 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Memphis - Poplar Ave East 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Staybridge Suites Memphis - Poplar Ave East Hotel Memphis
Memphis Staybridge Suites
Hotel Style:
#1 Family Hotel in Memphis
#1 Business Hotel in Memphis
#6 Romantic Hotel in Memphis
#7 Best Value Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Memphis - Poplar Ave East staff and other travellers.
13 questions
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North Kansas City, Missouri
1 month ago
Thurso, United Kingdom
Johnson City, Tennessee
1 month ago

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Questions? Get answers from Staybridge Suites Memphis - Poplar Ave East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interior room overlooking the pool. Nice to see how busy the pool is if you want to take a swim.”
 of 5 bubbles pate21, 2 Oct 2016 | Read review
“Close to University of Memphis”
 of 5 bubbles BamaBert, 19 Sep 2016 | Read review
“Our room was perfect... view of the pool and back parking lot. Room 402”
 of 5 bubbles MexMariMag, 6 Sep 2016 | Read review
“Do not get room with two beds, you will lose the closet space. Bed buts right up to closet.”
 of 5 bubbles 911millief, 7 Aug 2016 | Read review
“Definitely if you want space choose the rooms with two beds and the sofa sleeper.”
 of 5 bubbles geniet1, 4 Aug 2016 | Read review
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