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Fairfield Inn & Suites Memphis I-240 & Perkins

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Fairfield Inn & Suites Memphis I-240 & Perkins
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138 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Reviewed 2 days ago NEW

What you see is not what you get. Big, deep holes in the ground on both sides of the entrance, not covered or roped off. Very dangerous. Dirty couches in the lobby. The air conditioner unit in our room has filthy air vents. The phone has only the main key pad. The rest is missing. Can see the inside of...

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Helpful?
Thank Aurise M
Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

The hotel is currently refreshing and we thank you for staying with us. The entrance is currently closed as we are renovating, there is an alternate entry way into the hotel and signs are posted. The management team has addressed the other issues and the shuttle has been updated on the hotel website along with renovations.

Austin, Texas
Reviewed 2 days ago NEWvia mobile

What ever you do NEVER stay at this hotel!! It is in a really bad part of town. Our car was broken into and our belongings stolen. The management will not release the camera footage to the police. Save yourself a lot of trouble and stay somewhere else. I wouldn't even give them 1 star.

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Helpful?
Thank jenkerl
Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

I am so sorry to hear of your experience at the property, I understand this was a unpleasant situation. We have cameras that surround the property inside and out. We also have access to video footage and it is available in necessary situations. The hotel has no problem with communicating with the local law enforcement. We do advise that if...

Jonesboro, Arkansas
Reviewed 2 weeks ago

The construction work was a bunch of holes, not even roped off for safety. The staff was dismissive and even rude. Seemed like they were put out to have to open a door and let me check in. Had to wait behind hotel staff to get coffee in the morning while they put cream and sugar in their own and...

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Helpful?
Thank dannymilnes
Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

Thank you for your feedback feedback asn stayong with us. We are diligently working to refresh the hotel. The staff members will be addressed, we apologize for the inconvenience you experienced at the property.

Reviewed 4 weeks ago via mobile

First - the building leans. All the drawers in my room would not stay shut. The desk says that it's not their fault the building leans. 2nd - walls are paper thin. I really think the rockettes were rehearsing in the room above me. 3rd - front desk does not pay attention to the locals who bring their kids in...

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Helpful?
Thank Lawrence h
Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

Thank you for your feedback we are working diligently to improve the quality of the hotel.

Meridian, Idaho
Reviewed 4 weeks ago via mobile

It's obvious this property is showing some age and the is substantial construction going on out front. However, the room was clean and comfortable, staff was friendly and offered some excellent dining recommendations, and we found the location convenient to the places we wanted to visit. Breakfast was hot and fresher, but quite limited.

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Helpful?
Thank roadtripsters2015
Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

Thank you for staying with us and your patience as we are refreshing. We hope you return to see our updates next winter.

Gardner, Massachusetts
Reviewed 1 November 2016

I can't really blame the hotel, but the location isn't the greatest, and they were redoing the front of the hotel. I am hoping it is due to the construction, but I had severe ant problems in my room. I reported it to the front desk in the am, but I never heard from the manager. I also left my...

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Helpful?
Thank Rob S
Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

Thank your for your feedback and staying with us, our pest control is taking care of the issue and we are refreshing to bring a better quality of service. Thanks, Precious

Reviewed 20 October 2016 via mobile

83rd night in a Marriott property this year and I can honestly say this is my first unacceptable experience. My preferences clearly Show 3rd floor away from the elevator and they put me on the first floor right next to the elevator across from the elevator equipment room. They wanted to relocate me in the second room was on the...

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Helpful?
1Thank bnltandem
Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

Thank you for your feedback we are working diligently to improve the quality of the hotel.

Albuquerque, New Mexico
Reviewed 14 October 2016

Not a standard Marriott, looks like they are converting it from another hotel brand. Highly disappointed in this, and I am a very loyal Marriott patron. This was definitely not up to standard Marriott expectations. They are working on transforming it, and it is a mess. Walkway, patio and pool, parking lot are all a gigantic mess. So many potholes...

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Helpful?
1Thank bruce p
Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

Thank you for taking the time to complete the Survey in regards to your recent stay at the Fairfield Inn & Suites Memphis I-240 & Perkins. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your...

Fayetteville, Arkansas
Reviewed 1 October 2016 via mobile

This hotel is under renovation. There is no exercise room. There isn't even an ice machine except for the 4th floor. I was on the first floor and the incredibly strong chemical smell in my room nearly knocked me off of my feet. I couldn't tell if it was a disinfectant or bug spray or what. I was very sick...

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Helpful?
1Thank NWA_RHightower
Precious H, Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

Thanks for you feedback and staying with us, our renovations are to improve the guest experienced a we should be done before the end of November.

Rolling Fork, Mississippi
Reviewed 20 September 2016

Breakfast was delicious. But if you would like to exercise it is being remodeled. It should also state that in their ad so customers will know. Parking is far and between because of construction. Our room was near ice maker and it was noisy.

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Helpful?
Thank 1204Mw
Precious H, Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

Thank you for staying with us and your feedback we have posted this in our reservation system and apologize for the inconvenience.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Memphis I-240 & Perkins

Address: 4760 Showcase Blvd, Memphis, TN 38118-8400
Region: United States > Tennessee > Memphis
Price Range: £76 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Memphis I-240 & Perkins 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Fairfield Inn Memphis i-240 And Perkins
Fairfield Inn Memphis i-240 & Perkins Hotel Memphis
Fairfield Memphis
Memphis Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Memphis I-240 & Perkins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel.”
 of 5 bubbles dannymilnes, 22 Nov 2016 | Read review
“Go high, reduce noise and maybe escape the ants.”
 of 5 bubbles K2571IKrobs, 1 Nov 2016 | Read review
“Choose a different Marriott location”
  • Not very safe, can't believe this is in a Marriott
  • Seriously, this is a $5 fix
  • This is a $10 fix, come on already
  • Maid left last persons stuff in the bathroom, wonder what else wasn't cleaned?
 of 5 bubbles brucep460, 14 Oct 2016 | Read review
“do not stay near ice maker”
 of 5 bubbles 1204Mw, 19 Sep 2016 | Read review
“Go someplace else”
 of 5 bubbles jlbigguy, 14 Jul 2016 | Read review
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