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Hotel Napoleon, An Ascend Hotel Collection Member

Traveller (93)
Room & Suite (40)
Dining (7)
Certificate of Excellence

About

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Certificate of Excellence
Experience a one-of-a-kind Hotel Napoleon, where each representative is dedicated to providing nothing less than extraordinary service. Opened fall of 2016, this boutique, upscale hotel offers guests 58 unique rooms and two suites. Designed inside the original five story Press Scimitar Building built in 1902, the building was added to the National Register of Historic Places in 1983. The builder, Napoleon Hill (1830-1909), was the richest man in the city and lived in an impressive mansion across the street in the location of the present day Sterick Building. Before entering the hotel you can discover the historic integrity of one of the finest turn-of-the-century commercial buildings based on skillful and imaginative design from two important Memphis architects in their time (Chigazola 1869-1911 and Hunker 1876-1958). Take time to admire the corbelled balconets with elaborate iron railings, breathtaking Romanesque structures featuring a row of lions and fleur-de-lis running beneath the cornice along with crests of Mr. Napoleon Hill. Festooned lions head masks placed between the circular arched windows, various textures of stonework, in addition to foliated reflief carvings From the entrance you will discover remarkable character preserved throughout the hotel and in each guest room, all with contemporary conveniences. Some rooms feature prominent bay windows facing north and south, overlooking the exciting downtown Memphis skyline. You will be greeted before ever entering the building by a personal valet who will take care of parking your vehicle, for a daily fee, or you may self-park. Once inside the dynamic lobby, you will notice the original Tennessee marble, along with the contemporary flair. Make your way to the front desk where a quick and efficient check-in will occur, all while you are enjoying a complimentary glass of wine or champagne. Our experienced concierge can assist you with any detail to make your visit memorable and will go above and beyond to make any of your special arrangements, including any Goulds Day Spa and Salon in-room services. You will find that everyone at Hotel Napoleon is dedicated to every attention to details, no matter how small. Luna Restaurant and Bar provides an intimate settings for Breakfast 6am-10am daily, Lunch 11am-2pm daily and dinner 4pm-10pm Sunday-Thursday and 4pm-11pm Friday and Saturday. Full room service is available during restaurant hours and limited room service available 24 hours. The bar offers an extensive wine list, local craft beers and signature cocktails. Chef Jeanes' desire of offering a dining experience of something that is ascetically pleasing as it is delicious and nutritious while in a beautiful, positive ambiance. Creating a memorable experience from a menu focused on the ingredients being “On time and place” dishes and cocktails that are simple beautiful and delicious. Exploring flavors of the south through modern and classic techniques and dishes inspired by an array of cultures, with a majority of ingredients are sourced from local purveyors. Available at any time in the lobby, guests may enjoy a fresh cup of expresso, cappuccinos, or lattes, all with a push of a button. Upon entering your guest room, you will take notice of your luxurious surroundings. Some guest rooms have exposed original brick. All rooms feature large, original, ornate window frames that allow beautiful light as well as a great view of bustling downtown Memphis. Rooms include one king or two queen size beds. Get lost in a restful night of slumber on our Simmons Choice Beautyrest mattress wrapped in 250 count Egyptian linens. Guests are catered to with nightly turn down service, Free WIFI, Quibe Blue, which allows you to listen to your favorite music via Bluetooth, 50” LED TVs, with Direct TV and movie channels, work desk and chair, refrigerators, irons and boards. Lavish guest bathrooms include plush bath robes, rainfall showerheads, and designer toiletries, make up mirrors and hair dryers. Hotel Napoleon has two suites. Each suite is appointed with a king size bed in the bedroom and a separate living room with a sofa bed. One suite is handicap accessible, with a walk in shower. There is a 50" LED TV in each room. Fitness facility located on the ground level offers treadmills, a cross trainer and Nautilus Instinct Multi Adjust Bench. Executive business center located in the lobby offers the busy traveler complimentary use of computer. Wireless printing is available from your room. Guest services will assist you with copies and fax. Feel free to spend some quiet time in our reading nook on the lobby level. Concierge service from 7am to 11pm. Valet service will be from 7am to 11:30pm, cost is $25 per day. Check in 3pm, check out 11 am.
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Property amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
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HOTEL CLASS
242Reviews
142Photos
15Q+A
37Room tips
Traveller rating
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Popular mentions
Kasey the bartender was phenomenal! His creativity in the drinks he prepared was the best. We told him to surprise us and boy did he. The lemon drop martini was spot on and the right balance of sweet and tart. The strawberry/pineapple sangria was not only beautiful, but delish.
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Response from cdaaam, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection Member
Responded 1 week ago
Thanks so much. Kasey is amazing and we are thankful to have him and his entertaining self as part of our team. -) We look forward to seeing you again
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I absolutely enjoyed everything about the hotel! We spent our first night at the bar and enjoyed several drink creations made by our bartender, Kasey. Every drink was delicious but the drink that stood out the most was the Chocolate Strawberry Martini, which is his original
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Response from cdaaam, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection Member
Responded 1 week ago
Thanks so much for staying with us and sharing your experience. We are thankful to have Kasey as part of our amazing team. He is a wonderful, entertaining bartender. :-) We look forward to seeing you again.
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Great hotel! We picked the Napoleon for our 3 night stay in Memphis due to it's location and nightly rate and both excessed our expectations. We requested a room with 2 queen beds and was given a corner room with a bay window which was large enough for 4 ladies to get around.
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Response from cdaaam, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection Member
Responded 1 week ago
Thanks so much for choosing our hotel for your girls weekend Vicky. We appreciate you sharing your wonderful experience. We love hearing how Paul and Erick impacted you ladies visit with us. :-) We look forward to seeing you again.
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Friendly staff and clean - convenient to most everything and within walking distance of Beale St. The hotel also has a small bar and eatery. Very modern. Would recommend if you’re looking for something different from the standard chain hotels but can’t afford to stay at The
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Response from cdaaam, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection Member
Responded 2 weeks ago
Thanks so much for staying with us Nick. We appreciate you sharing your experience. Hope to see you again soon.
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I was told that my room would be $220.00 a night. Instead that is what they charged me for the "first" night only. The 2nd night jumped up to a whopping $349.00! The 3rd night up to an astronomical $369.00!!! It cost well over a thousand dollars to stay there for 3 lousy days.
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Response from cdaaam, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection Member
Responded 2 weeks ago
Ms Gilbert, We tried to discuss this matter with you before you ever left the hotel. We kept asking who you spoke to that gave you this information, and you never said. Our rates were very much in line with the entire downtown market for the International Blues Festival weekend. Our rates are always in line with the market. You were presented with your rates when you checked in and even initialed them. No one ever checks into our hotel without knowing exactly what they are being charged. You made the decision to stay with us and pay the rates quoted. Other hotels in our area were well over $400 per night for this particular weekend. Only after we tried to explain that to you did you all of a sudden have issues and accused our team members of being rude. Our ultimate goal is to have each and every guest leave our hotel feeling they received way more than what they payed for. It is unfortunate that you left us feeling this way.
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Photo provided by managementHotel Napoleon, An Ascend Hotel Collection Member
king
snazzy bathroom
A mix of the old and the new.
Beautiful room! Chic and comfortable.
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Yes
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I have no clue. A quick call should settle it.
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They have a valet service as you pull up to the door. I hope this helps I don't recall the fee. Cheers Mark
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Yes
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Yes. We walked!
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"Do NOT stay at this hotel....EVER!!"
"King suites are ground floor/street level with traffic/parking garage right outside large windows. We moved to Queen room for this reason."
"Sadly, despite the location and the rooms were really fine, i would pick another hotel"
"I had a room on the corner, so more interesting views than some other rooms"
"Ground floor my be noisy with foot traffic right outside..."
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PRICE RANGE
US$191 - US$446 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Winchester, An Ascend Hotel Collection Member
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
58
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