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Quality Suites I-240 East-Airport

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Quality Suites I-240 East-Airport
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234 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Newbern, Tennessee
Level Contributor
196 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 27 October 2016 via mobile

We stayed here one night due to it was close to the airport. Our room was clean but outdated. The bath tub was old and had a dirty look. The towels and bathe age were soft. Beds cozy. I would stay again.

Helpful?
Thank Anichols39
PA
Level Contributor
295 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 18 October 2016

While not in the best part of town, this property seemed secure. Rooms were large and clean, for the most part quiet. Internet was fast and consistent. Cons - towels are small and grainy. The TV was programmed in a fashion that you had to guess at channels or literally go through each one to find the one you needed.... More 

Helpful?
Thank Playswdogs
Gatlinburg, Tennessee
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 October 2016

The night clerk didn't seem to happy for us to arrive. Room and lobby were clean. Glad we had a coupon as regular room rate would have been high for what it was. Breakfast warmers could stand to be set a little hotter. Overall, no major complaints, very happy with our stay.

Helpful?
Thank ramseyfamily73052
comfortsuites123, Front Office Manager at Quality Suites I-240 East-Airport, responded to this review

Thank you for writing a review for our hotel. I'm glad you enjoyed your overall stay; however, I am disturbed that you did not receive a positive reception at check in. It would help a great deal if you could email me, the time and date you checked in, your last name, or confirmation number. My email is gm.tn397@choicehotels.com. If... More 

1 review
Reviewed 8 September 2016

i stayed here with mjy daughter and fiance for a few days, in fact we stay here all the time because we love it. The rooms are nice, staff is friendly, and wifi works great, and they also conveniently have a snack bar at the front desk as well as vending machines on different floors.

Helpful?
Thank Stacy W
Level Contributor
1 review
Reviewed 26 August 2016 via mobile

I should have known when I arrived and the gal looked at me funny, then asked if I'd ever been there before. She didn't even ask for my ID or card. I'm shaking my head. I was just looking for a clean, safe hotel until I flew out in the morning. This is not a place that the national chain... More 

Helpful?
Thank Johanna N
comfortsuites123, Front Office Manager at Quality Suites I-240 East-Airport, responded to this review

Thank you for writing a review. You did have several issues to write about, and I would encourage the readers to believe our good reviews. I assure you that what you describe was not a typical stay at Quality Suites. We do have a strict policy that maintains photo ID is required to check in; however, an exception to this... More 

Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
Reviewed 16 August 2016 via mobile

Service was ok. Front desk personal was nice. The morning breakfast was good. The lady working in breakfast area was really nice. However, the hotel condition was not good. It needs lots of upgrade. The carpets need to be changed especially in hallway. It smells like dead animal and gross looking.

Helpful?
Thank mc2353
comfortsuites123, Front Office Manager at Quality Suites I-240 East-Airport, responded to this review

Thank you so much for the review. You are correct, we did need new carpets during your previous visit, and I am happy to report that we have replaced all four hallway carpets. We listened to our guests, and now we have a brand new emerald green color in our halls. I see you noticed our staff, and our breakfast... More 

Memphis, Tennessee
1 review
Reviewed 14 August 2016

I have stayed at a few hotels in the last few months. I do have to say that Quality Suites has the best breakfast and very filling. The attendant Gloria was friendly and helpful. I would recommend the breakfast Also the front desk people were very helpful

Helpful?
Thank Tina I
Duluth, Georgia
1 review
Reviewed 9 August 2016

My experiences with the Quality Suites began June 20th when I made my reservation, to stay at the hotel to attend a conference beginning July 6th, online at Choice Hotel. Because of a computer glitch, my reservation was booked for an arrival date of June 20th departure June 21st. Since my actual stay wasn’t until July, I was charged for... More 

Helpful?
Thank gracemin2013
1 review
Reviewed 28 July 2016 via mobile

I had A very nice experience, The Hotel Rooms were clean, There were a few instances Where outside interferences Like a storm caused the TV To go out, but Gloria the Morning breakfast cheftess She could always make one Smile, looking forward to that Scrumptious breakfast. The Drivers pairings, now I think after a few inside Experiences that somehow There... More 

Helpful?
Thank HIChrist
comfortsuites123, Front Office Manager at Quality Suites I-240 East-Airport, responded to this review

There's nothing quite like a good experience. Correct, we are lucky to have a sweet breakfast hostess that loves our guests. Sorry about the storm, it was out of our control. I hope your orientation went well. Thanks for the kind review. Scott Akin--Front Office Manager. More 

Dallas, Texas
Level Contributor
5 reviews
Reviewed 24 July 2016 via mobile

Originally placed in room close to lobby and asked to be moved due to the EXTREMELY loud lobby staff. Room clean; Comfortable bed and sleeper sofa; restroom definitely due for remodel - low commode (not good for tall people) and tub moldy and rusty due to pooling water. Choice of strawberry or plain waffle mix a plus. Location at a... More 

Helpful?
Thank silentpassenger57

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Suites I-240 East-Airport

Address: 2575 Thousand Oaks Cove, Memphis, TN 38118 (Formerly Comfort Suites I-240 East-Airport)
Region: United States > Tennessee > Memphis
Price Range: £64 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites I-240 East-Airport 2.5*
Number of rooms: 112
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Also Known As:
Comfort Suites i-240 East-Airport Hotel Memphis
Comfort Suites Memphis
Memphis Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites I-240 East-Airport staff and other travellers.
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Questions? Get answers from Quality Suites I-240 East-Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“double bed suite is best for families because there are 2 tvs and they are in seperate rooms.”
 of 5 bubbles stacyw848, 8 Sep 2016 | Read review
“Smokers are allowed, so ask for a room on the 4th floor. Very RARE to find”
 of 5 bubbles minor40s, 12 May 2016 | Read review
“Go some place else”
 of 5 bubbles Jovellelee, 8 May 2016 | Read review
“Extremely Large Rooms”
 of 5 bubbles 530mistyj, 26 Aug 2015 | Read review
“Turn peg in refrigerator towards you, Bring quarters and detergent for laundry room. Call staff from the phone in the pool area for towels.”
 of 5 bubbles katiemV2541OU, 16 Jun 2015 | Read review
5 of 5
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