We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

Visit hotel website
Traveller (41)
360
Panoramas (9)
Room & Suite (88)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Holiday Inn & Suites Wolfchase Galleria, Memphis, TN. The Award - Winning Holiday Inn & Suites Wolfchase Galleria opened in the summer of 2009. This hotel is the recipient of the 2010 InterContinental Hotels Group "Newcomer of the Year Award, and the 2011 Torchbearer Award for Excellence. This hotel brings the iconic heritage of the Holiday Inn brand to life in a modern innovative design setting new standards for business travelers and families. The property is a full service hotel located at I-40 and Highway 64 on New Brunswick Road, adjacent to the Wolfchase Galleria Mall. The hotel's full-service restaurant, 'Kem's Restaurant,' serves breakfast and dinner daily featuring a wide variety of food. The booths in the restaurant have private flat screen TVs so the occupants can enjoy any televised event they choose while dining. The hotel has a large Indoor/Outdoor pool and whirlpool facility as well as free parking. The hotel has twenty suites with wet bars, micrwaves and refrigerators.
Read more
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair access
Show more
Room features
Microwave
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
48Car recommended
Grade: 48 out of 100
55Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
310Reviews
302Photos
5Q+A
59Room tips
Traveller rating
  • 182
  • 80
  • 28
  • 11
  • 9
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
After a long day of class about 45 minutes away, I was just ready to crash, and that was exactly what I was able to do here. Check in was smooth, and the staff very friendly. I was dreading going out for dinner, so was pleased to find the onsight restaurant/bar. The food was SO
Read more
What a great, clean hotel! The Holiday Inn was nice and clean. It smelled nice. The staff were friendly and smiling. They were polite and helpful. The beds were comfy and the bathroom clean. We would definitely stay there again!
Read more
I usually stay in Holiday Inn Express hotels but there wasn't one around so I chose this Holiday Inn thinking it would be similar. WRONG. There is a smell in the lobby.... like trying to cover up mildew with too much air freshener type of smell. Luckily it isn't also in the
Read more
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
Responded 2 weeks ago
Hi kaelindeforest, Thank you very much for staying with us and for posting a helpful review. I am very sorry we were not able to meet your expectations particularly with our lobby, room, and WiFi just to name a few. I know it was inconvenient for you and this is the last thing we want our guests to experience. I will make sure to share your comments with our team for necessary improvements. Again, thank you for the review and for staying with us. I hope that you would still consider staying with us again in the future. Mike F. Case Manager IHGService
Read more
Let’s start with the good: Great front desk staff that was always there and ready to help. Very warm and friendly. The hotel itself was modern and met all of the basic needs of a hotel. The bad: When you pay $130+ a night for a room, you should expect a basic
Read more
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
Responded 14 Jan 2019
Hello chrisagile, Thank you for taking a moment to let us know how we're doing; we value feedback of all varieties. I am thrilled to hear that our warm and friendly staff contributed in making your experience comfortable and memorable. On the other hand, it sounds like we missed the mark in a couple areas of our room upkeep, and for that I am truly sorry. We greatly appreciate your constructive feedback, as we are always looking for ways to improve the customer experience. Don't worry, we'll make sure your comments will not be taken lightly & will be forwarded to the hotel for necessary corrective actions. Please stay with us again for a more gratifying experience. Sincerely, Krysllin G Case Manager IHGService
Read more
All was well at this hotel except possibly a little better lighting in the rooms would be great and the sofa bed mattress was not comfortable but you really can’t expect much from sofa beds. The staff was friendly and helpful and we ate dinner at kems restaurant and it was
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Hotel & Suites Memphis-Wolfchase Galleria
The Standard King Room at the Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Hotel & Suites Memphis-Wolfchase Galleria
The Standard Double Room at the Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
Suite Kitchen
Suite Living area
Bedroom
PreviousNext
12345618
How far from Beale Street?
Whoops no! Sorry you can not walk from this hotel.
0 votes
Show all answers
how far from the Cordova baseball fields?
I should clarify, that the 15-20 mins. is during early morning times on the weekends. Germantown Rd., which is the road you will be taking to get to Fischer Steel, stays extremely busy and you may want to add 10 mins. on to your time for later in the day games, just in case there may be an accident or unexplained back up.
0 votes
Show all answers
Yes, but it's a full breakfast with typical fare and was not free! The hotel is close to Wolf Chase Mall, Davies Manor Plantation a landmark, spas, TJ Mulligan's night club. There is a list under this hotel just click things to do....
0 votes
Show all answers
How close to bass pro shops
There is a Bass Pro Shops by the river. Check Google Maps.
0 votes
how far is this hotel fron Graceland?
20-30 minutes according to traffic. The hotel is in a good and safe area to stay at. Highly recommend it plus there is things around there to do and good places to eat
1 vote
"Bed is higher than normal, and bathroom sink and counter is a bit high for petite travelers."
"The front side of the hotel faces the highway (Rt. 40), so I asked for a room on the back side of the hotel."
"corner suite was great"
"Stay on the back side of the hotel. Lots of lighting on the front."
"The rooms on the higher floors are quite"
PreviousNext
12345612
PRICE RANGE
US$119 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hotel and suites memphis-wolfchase galleria
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
133
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing