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Hu. Hotel

Traveller (34)
Room & Suite (27)
Dining (4)

About

Location
Cleanliness
Service
Value
Hu. Hotel channels the spirit of the man who inspired its name. Equal parts magnate, women’s health advocate, and ascetic who helped introduce yoga to the West, Hugh "Hu." Lawson White Brinkley was a man as ambitious and visionary as the delta in which our city resides. The hotel features 110 rooms and suites, plus Hu.Roof rooftop bar and Hu.Diner. A short walk from Beale Street and more.
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Property amenities
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Trendy
River View
HOTEL CLASS
Hotel links
Visit hotel website
116Reviews
72Photos
41Q+A
8Room tips
Traveller rating
  • 76
  • 17
  • 13
  • 7
  • 3
Time of year
Traveller type
Language
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  • English
Popular mentions
Concept and decor are great. Service needs to be stepped up to compete. Roof bar was understaffed and out of basic drinks on a Saturday night. Guests were standing in line for 15 minutes at the bar to be waited on; need table service and some snacks on tables. Coffee bar in
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Review collected in partnership with this hotel
Response from jnieto2019, General Manager at Hu. Hotel
Responded yesterday
Hello Goseestay! We are disheartened to learn that there were some details which disappointed you about your stay. This feedback is greatly appreciated as it helps us to ensure that we are able to elevate the experience for future guests and it is our hope, that should you return to the vibrant city of Memphis, it will give us the opportunity to share a much more positive experience with you. Jose N. General Manager
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We checked in to Hu, that is downtown Memphis. Had a drink on the rooftop bar. Terribly expensive, but a lovely view. Two bourbons were $14 each, and they were measured singles, and not particularly good bourbon. They seemed to be out of everything. Got ready for bed and
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Response from jnieto2019, General Manager at Hu. Hotel
Responded yesterday
Hello Onthego6256 We thank you for choosing us during your recent visit to Memphis and we appreciate this review as it helps us to discover what was most loved about your stay and how we might elevate the experience even further for future guests. While we are thrilled that you found rooftop to to your liking, we were disheartened to learn of the other details which impacted your overall impression of our hotel. We will share your comments with our Food and Beverage time and follow up accordingly. Jose N. General Manager
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I chose the Hu Hotel because it was described as new and elegant and the Web pictures reinforced the description, but we found it lacked luster, the lobby is nice enough, and the staff pleasant but the room is average; bed is exceptionally high, and without the standard
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Response from jnieto2019, General Manager at Hu. Hotel
Responded yesterday
Hello Explorer12598, Thank you for your review. We are disheartened to learn that there were some details which disappointed you about your stay. This feedback is greatly appreciated as it helps us to ensure that we are able to elevate the experience for future guests and it is our hope, that should you return to the vibrant city of Memphis, it will give us the opportunity to share a much more cherished experience with you. Jose N. General Manager
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we recommend....loved rooftop....great view....service was exceptional....perfect location rooms were clean ....I cannot think of anything that could have been better....definitely returning for another visit....
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Review collected in partnership with this hotel
Response from jnieto2019, General Manager at Hu. Hotel
Responded 1 week ago
Hello Mobile62302929056! We trust that you have officially found your new Memphis home away from home and we are already looking forward to your return. Thank you for choosing Hu. Hotel and we are glad you noticed the cleanliness of our room as well as the great service and memorable views form our rooftop. Jose n. General Manager
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It was a terrific hotel and experience, and I loved my room. My only comment is that one of two elevators didn't work on my last morning at the hotel, which getting back and forth to my room on the 11th floor difficult because I had to wait a long time for the elevator to come.
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Review collected in partnership with this hotel
Response from jnieto2019, General Manager at Hu. Hotel
Responded 1 week ago
Hello Camper52731287441! Thank you for taking the time to share your feedback with us. We are glad to hear your experience with us was a great one. Our engineering team along with our elevator service provider were able to get the elevator up and running. We hope to see you soon. Jose N. General Manager
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Photo provided by managementHu. Hotel
Photo provided by managementHu. Hotel
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123456
Does this hotel have a pool ( indoor) ?
No, they did not
0 votes
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Are the renovations completed?
No no and NO! We stayed last night. Big waste of 200$. They couldn’t even offer coffee.
0 votes
Sorry, while we saw the fitness across the street, we have no idea of the cost
0 votes
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Sorry I am not sure - you should reach out to the hotel directly. The staff is very nice! Location is great!
0 votes
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Is the Madison pet friendly?
It used to be friendly, amazing, clean and vibrant. Now it just sucks! It smells. It is dirty! It is unfriendly! I wrote a review on TripAdvisor and no one from the hotel even responded. That should tell you how much they care about customers!
1 vote
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1234569
"River View"
"room with water view"
"best views."
"ask the front desk and they'll give you the best view."
"Cafe and Bar a must!"
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12
PRICE RANGE
US$175 - US$332 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
madison hotel memphis
FORMERLY KNOWN AS
Madison Hotel
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
110
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