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Madison Hotel

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Traveller (485)
Room & Suite (343)
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Overview
  • Excellent56%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“rooftop bar”(320 reviews)
“junior suite”(47 reviews)
“mississippi river”(140 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
3 Jul4 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,179)
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2,146 results
Traveller rating
1,158
544
249
118
77
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1,158
544
249
118
77
Show reviews that mention
All reviewsrooftop barjunior suitemississippi riverbeale streetboutique hotelfire pitvalet parkingturn down servicelarge bathroomvalet servicebeautiful hoteldowntown memphisfew blocksmud islandsouthern hospitalitycivil rights museummain street
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1 - 5 of 2,146 reviews
Reviewed 1 week ago via mobile

A myriad of frustrations. We booked in September, where the renovations that removed all the amenities (rooftop bar, in-hotel restaurant and room service) that were the primary reasons for staying in this hotel were not outlined at the time of booking. Since booking early September,...More

1  Thank Veljko S
Hotel's Favourite
Reviewed 7 July 2017

The hotel is a beautifully renovated vintage building in downtown Memphis. Our room (junior suite) was perfect -- clean, great bed, luxurious bathroom with separate shower and tub. Everything about our stay was top-notch. What stands out most is the superb service. The staff was...More

3  Thank Leah N
Reviewed 1 week ago

We visited this property with a large group. Check-in was efficient given the number of people checking in. The room was comfortable. Two issues we had: First, locating an ice machine was a challenge (it's on the mezzanine level). Second, a housekeeping 'fail'. When putting...More

Thank Diver-Hiker
Reviewed 3 weeks ago via mobile

I booked a room at The Madison months ago. I lived in Memphis for several years and while there heard only good things about the Madison. When I arrived I was told at the front desk that there were no bar or kitchen services available...More

3  Thank Tom D
Reviewed 4 weeks ago via mobile

I can see the potential for next year. Under refurbishment, they've reduced staff and I expect that with expanded staff things will improve. The building and art deco style is cool. The contractors were pretty quiet. The restaurant and bar are closed. House keeping didn't...More

Thank TASunde
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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$175 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
#11 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$175 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
#11 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
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Traveller (485)
Room & Suite (343)
Dining (29)
Amenities (29)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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AndyBernard1
14 June 2018|
AnswerShow all 3 answers
Response from Sheryn R | Reviewed this property |
We stayed in April, and the renovations were nowhere near finished. Also they still have our $1000. We are disputing this through Visa International. They said it’s for payment of accommodation. Although we prepaid our... More
0
Votes
james S
21 March 2018|
AnswerShow all 4 answers
Response from Rahul M | Reviewed this property |
It used to be friendly, amazing, clean and vibrant. Now it just sucks! It smells. It is dirty! It is unfriendly! I wrote a review on TripAdvisor and no one from the hotel even responded. That should tell you how much they... More
1
Vote
lindafromNJ
2 January 2018|
AnswerShow all 3 answers
Response from Amy V | Reviewed this property |
We also were told cancellation would mean forfeiture of all costs. It was definitely a risk.
0
Votes
Room Tips
"River view rooms are the best!"
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"Upper level rooms have great views of the river."
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"Ask for higher floors and views of the Mississippi to avoid street noise."
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"5 stars for service, sleep quality and rooms."
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