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Courtyard Memphis East/Park Avenue

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Courtyard Memphis East\/Park Avenue
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155 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Weatherford, Texas
Reviewed 1 week ago via mobile

This is a very nice hotel, but is also close to the railroad tracks. When the train goes by, you know it. But the accommodations are nice, the bed comfortable, the staff friendly and the hotel clean. If staying here, try to get a room that does not face the railroad.

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Helpful?
Thank Mark D
Ricky W, Guest Relations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Good Evening Mark D! Thank you so much for your great feedback on our hotel! We're more than happy to accommodate a room opposite the train tracks, but glad the friendly staff and housekeeping ensured you had a great stay! We look forward to welcoming you back on your return to Memphis! Ricky Wood Assistant General Manager

Reviewed 4 weeks ago via mobile

Stayed in a suite. Room comfortable. Had microwave, coffee maker, mini fridge, nice work station. Offers starbucks cofee on site. Great breakfast. Staff EXCELLENT! ! Friendly and always greeted with a smile. Not in walking distance to downtown but it is close to some shopping (Target, eateries, hospital across the street if needed). Only downside is that Bistro has limited...

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Helpful?
Thank Miriam K
Ricky W, Guest Relations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Wow Miriam K, We are so proud you enjoyed your stay at Courtyard Memphis East/Park Avenue! We love your score of "5" and appreciate the kind words about Courtyard Memphis East/Park Avenue. I will definitely share your feedback with our Bistro Manager regarding hours (lunch, etc). May I suggest checking out the Market as the Bistro prepares fresh sandwiches, salads,...

Chesapeake, Virginia
Reviewed 13 October 2016 via mobile

I stay here whenever I come to Memphis. Great dinning in the area and some in easy walking distance. Hotel is ok. Not crazy about Courtyard because of the Bistro. Generally it is too slow even to get a cup of coffee. But, they have an excellent turkey ruben that I recommend if you are staying in.

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Helpful?
Thank JerseyJim7
Ricky W, Guest Relations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Good Day JerseyJim7 Thank you for your rating, I do understand the frustration with our Bistro, however I do want to let you know we have spent extensive time training and expanding our staff to ensure our guests' needs are met. Recently, we were ranked within our region as one of the best Bistros! Please stop by and see us...

Reviewed 16 September 2016 via mobile

We stayed a suite at the Courtyard it was nice and clean and very easy to find. It was very close to a little strip mall with access to a great place for breakfast called "another broken egg." I would definitely recommend staying here

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Helpful?
Thank jcragun
Ricky W, Assistant General Manager at Courtyard Memphis East/Park Avenue, responded to this review

Dear jcragun - Thank you so much for kind feedback for Courtyard Memphis East/Park Avenue! We love our neighbors and glad that all of our guests who visit Courtyard Memphis East/Park Avenue can find very diverse offerings with local cuisine. We look forward to welcoming you back to Courtyard Memphis East/Park Avenue on your next visit!

Reviewed 11 September 2016 via mobile

We booked this last minute traveling home from vacation. The hotel was extremely full making it difficult to find a parking spot. The staff was very friendly, one offered to give up their parking spot which was unnecessary as we eventually found one. The room was decorated very nice alright there was no hair dryer in the room. Fortunately I...

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Helpful?
Thank Cheryoze
Ricky W, Assistant General Manager at Courtyard Memphis East/Park Avenue, responded to this review

Good Day Cheryoze, I have immediately shared your feedback with our Housekeeping managers to ensure all rooms are properly furnished. In celebrating our team, I'm so happy to know the Associates of Courtyard Memphis East/Park Avenue offered to ensure you had parking. The Bistro at Courtyard Memphis East/Park Avenue is one of the highest ranked by our Marriott Rewards Members,...

Reviewed 22 August 2016 via mobile

I travel a lot with work and Memphis is one place I don't like to stay. However, this hotel is in a decent area with a lot of food options close by. The hotel rooms are clean and updated. However, it's right next to a train station and busy road making it very noisy. Also, the doors are super heavy...

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Helpful?
Thank Andi L
Alayna H, Operations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Dear Andi L, Thank you for sharing your feedback regarding your recent stay. I am glad to hear that you were satisfied with the location, rooms, as well as our staff. I do want apologize for the inconveniences encountered with the train noise and the surrounding guest room doors. We hope with the overall service and the restaurants nearby, that...

Bethlehem, Pennsylvania
Reviewed 8 August 2016

My sister in-law booked the rooms for our stay. When I checked in I was not told of the smoking policy. The room had no information regarding smoking policy. My husband smokes, but he does not smoke indoors so I know he did not smoke in the room. On the morning of check-out, our statement read we were charged a...

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Helpful?
Thank jcurto
Alayna H, Operations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Dear jcurto, While I do apologize for any misunderstanding regarding our smoking policy, Marriott has enforced the policy for almost ten years, celebrating the anniversary on October 16. We do include this in our confirmation emails, website, and signage throughout the hotel. I do apologize for any inconveniences with roof repairs, parking, and your air conditioning, however we would have...

Reviewed 7 August 2016 via mobile

Nice clean hotel and friendly staff. Recently updated to modern looking lobby. Small store available 24-7 for those late night snacks or beer. Gym is small. Noisy especially when the train comes by. Walking distance to stores and restaurants such as PF Changs

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Helpful?
Thank WikaWorld
Alayna H, Operations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Dear WikaWorld, Thank you for sharing your feedback regarding your recent stay. I am glad to hear that you enjoyed our staff, the property, as well as our 24 hour Market to help accommodate those late night cravings. I do want apologize for the inconveniences encountered with the train noise and fitness center size. However, we hope with the overall...

Alexandria, Virginia
Reviewed 7 August 2016 via mobile

Night staff is friendlier and more knowledgeable than the morning staff. Starbucks opens a few minutes late, but staff is friendly and the usual fare is available. Rooms are clean and spacious; beds are comfy. Facility is charming and near plenty of dining/shopping options. I would stay here again.

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Helpful?
Thank FunTravelBud
Ricky W, Assistant General Manager at Courtyard Memphis East/Park Avenue, responded to this review

Dear FunTravelBud, Thank you for your candid feedback of Courtyard Memphis East/Park Avenue. I have shared your notes with the appropriate leaders. We are so happy our guests can enjoy all of East Memphis when staying at Courtyard Memphis East/Park Avenue! We look forward to welcoming you back to Courtyard Memphis East/Park Avenue on your next stay to Memphis!

New Jersey
Reviewed 14 July 2016

This is a typical Courtyard property. Decor is up-to-date, rooms are clean and comfortable. There was nothing to distinguish this property - either good or bad. My goal is a clean room that isn't overly worn, and this Courtyard delivered. As it always seems to be ungodly hot in Memphis, a strong, well-functioning A/C is a must, and I'm happy...

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Helpful?
Thank medicalalert
Ricky W, Assistant General Manager at Courtyard Memphis East/Park Avenue, responded to this review

Dear medicalalert, It does certainly get warm in Memphis! We're glad the great rooms at Courtyard Memphis East/Park Avenue welcomed you with a great A/C! Courtyard Memphis East/Park Avenue is very close to lots of great restaurants and shopping along Poplar Avenue! We look forward to welcoming you back to Courtyard Memphis East/Park Avenue on your next visit to Memphis!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Courtyard Memphis East/Park Avenue

Address: 6015 Park Ave, Memphis, TN 38119-5201
Region: United States > Tennessee > Memphis
Price Range: £92 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Memphis East/Park Avenue 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard By Marriott Memphis East/Park Avenue Hotel Memphis
Memphis Courtyard
Memphis Marriott
Courtyard Memphis East
Hotel Style:
#28 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Memphis East/Park Avenue staff and other travellers.
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Cassville, Missouri
over a year ago
Milwaukee
Milwaukee
over a year ago

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Questions? Get answers from Courtyard Memphis East/Park Avenue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the side of the hotel away from the railroad tracks for a good night rest.”
 of 5 bubbles 121gm, 21 Apr 2016 | Read review
“Choose a room that faces the opposite direction of the railroad track”
 of 5 bubbles Dodgetraveler1, 7 Apr 2016 | Read review
“Choose rooms away from the Park Avenue side because of the Train”
 of 5 bubbles deelang1030, 17 Feb 2016 | Read review
“Ask for room that is furthest away from railway tracks”
 of 5 bubbles Mikinblack, 5 Oct 2015 | Read review
“Do not get room facing Park Ave. there is a train track.”
 of 5 bubbles andyandsally, 5 Oct 2015 | Read review
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