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DoubleTree by Hilton Memphis Downtown

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DoubleTree by Hilton Memphis Downtown
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1,644 Reviews from our TripAdvisor Community

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Showing 1,609: English reviews
POPLAR BLUFF, United States
Reviewed yesterday NEW

Average rooms OK for the reason i stayed, business Wouldn't chose just for a vacation. all in all expected a little more from a Hilton branded hotel. Food was good room was clean for the most part staff at front desk very friendly I did not address these issues with staff

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Z523WHchrism
Spring Grove, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 18 October 2016

I am a HHonors member so I always look for Hilton properties when I travel. This is a perfect location to many attractions within walking distance. It's right across the street from the Peabody hotel so if you want to check out the procession of the ducks you are very close. It's also only a few short blocks from Beale...

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Thank Timothy K
About Hotel's Favourite Review
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Greetings from the Doubletree by Hilton Memphis Downtown! Thank you for such a wonderful review. Our #1 goal is great hospitality and satisfaction. We appreciate your time and we hope to see you again soon!

Montreal
Reviewed 2 days ago NEW

Nice Hotel, in the downtown area. my stay was short, and it was was with no issue. This hotel is good for a short stay., and the bar service was great. The rooms are old but clean, there was a piece of broken glass I found beside my bed on the carpet, that was not picked by the staff, thank...

Review collected in partnership with DoubleTree by Hilton
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Thank walouigi
NEW ORLEANS, United States
Reviewed 4 days ago NEW

My stay was excellent as always when I stay at your location. It is centrally located downtown that allows quick access to area restaurants, attractions and Riverside Drive for those wanting to take a walk or run the trail. EXCELLENT!!!! as always.

Review collected in partnership with DoubleTree by Hilton
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Thank 930larryr
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Madison, Wisconsin
Reviewed 5 days ago NEW

Ok first of all, you get a warm fresh-baked cookie when you check in. We stayed here after a very, very long day of travel and work. Everything was really pleasant, and everyone was patient and friendly. The beds were comfy. I don't recall seeing a fridge or microwave, but there was a coffeemaker. Cons: The wi-fi wasn't great. There...

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Helpful?
Thank TravelingStagehand
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We will discuss this with our staff, and will make every effort to be sure our rooms meet the...

Longview, Texas
Reviewed 5 days ago NEW

The room was very clean & spacious. However, the road noise outside was awful! I realize this was not their fault. The bed & pillows were great! The Sunday Breakfast Buffet was excellent! We will definitely stay here again!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kenna C
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your very nice comments about the hotel and the staff. I am glad you had a great stay with us. We look forward to welcoming you back the next time you are in Memphis

Otisco, Indiana
Reviewed 5 days ago NEW

Great experience. Will do again. Staff was very helpful, nice and friendly. Valet service was worth it. Located close to beale street. Lots of restaurants and shopping. FedEx forum was a block and a half away.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ronniew371
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your very kind words regarding your stay. We look forward to welcoming you back the next time you are in Memphis!

A TripAdvisor Member
Edinburgh, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
Reviewed 1 week ago via mobile

The hotel is in a great location, just 2 blocks from Beale Street. It's a bit tired around the edges and could do with being updated in some areas. We did have a problem with our first room, there was a constant noise coming from above which sounded like furniture being dragged across a wooden floor. We told the ladies...

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Thank A TripAdvisor Member
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. We appreciate your input on our service and appointment and apologize for the noise issues you encountered. We will use your comments as we continue to evolve our guests' experience and we hope you will return to stay with us the next time you are...

Bloomington, Illinois
Reviewed 1 week ago via mobile

The best thing this place has going for it is proximity to Beale Street and the Auto Zone Park although you may have to run the gauntlet of panhandlers as we did. Otherwise, it's very dated and tired looking, particularly the rooms. Rooms are spacious--but dirty. Carpeting is desperately in need of a thorough vacuuming. We found dried food particles...

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Helpful?
Thank Suzanne35691
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We will discuss this with our staff, and will make every effort to be sure our rooms meet the...

Jacksonville, Florida
Reviewed 1 week ago

This downtown Memphis hotel has a good location across the street from the Peabody Hotel and only 3 blocks from Beale Street. The hotel is composed of an older historic building, and a newer structure attached to it. I paid extra for a larger corner room, and was given a corner room in the older part of the hotel. The...

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Helpful?
1Thank sjgatl
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for sharing your experience with other travelers. I'm disappointed that we did not exceed your expectations. I will be sure to share this with our team as service and satisfaction is our 100% focus. Again, thank you for sharing your experience.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of Downtown Memphis entertainment district. DoubleTree by Hilton Memphis Downtown has the harmonious blending of modern and historic styles and offers guests the comforts of home as well as the excitement of the Memphis Downtown scene. ... more   less 

Additional Information about DoubleTree by Hilton Memphis Downtown

Address: 185 Union Avenue, Memphis, TN 38103
Region: United States > Tennessee > Memphis
Price Range: £106 - £236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Memphis Downtown 3.5*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, HotelsforEveryone, Priceline, Travelocity and Hotels.com so you can book your DoubleTree by Hilton Memphis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
Hotel Style:
#26 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Memphis Downtown staff and other travellers.
16 questions
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Sheffield, United Kingdom
1 month ago
Portland, Maine
4 months ago
Glencoe, Alabama

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Questions? Get answers from DoubleTree by Hilton Memphis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't let them put you in the older part of the hotel.”
 of 5 bubbles sjgatl, 6 Feb 2017 | Read review
“If you want close access to downtown Memphis then this is a great hotel for you.”
  • major wear on the doorless cabinet
  • dirty toilet and large amount of silicon around the toilet bowl
  • rear of bathroom door. Lots of wear and dirt and paint missing and dents
  • bathroom top rear of door- hole and missing paint as well as door not closing correctly. Stuck o
  • broken blind with hole in one slat
  • corner of bath, mould and dirty grout
  • bathroom tiles around bath
  • loose tile below faucet
 of 5 bubbles Z5479AHmarka, 22 Dec 2016 | Read review
“check the heater (or AC) before you unpack!”
 of 5 bubbles W4215AKamym, 19 Dec 2016 | Read review
“Higher floors are more than likely quieter. Ask for a room on Hhonors level.”
 of 5 bubbles Kashbcn, 16 Dec 2016 | Read review
“it makes no difference, there are no views and nothing to say one part of the building is better than another.”
 of 5 bubbles bjhotel, 9 Nov 2016 | Read review
5 of 5