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Ramada Plaza Marco Polo Beach Resort

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Traveller (837)
Room & Suite (405)
Pool & Beach (147)
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Overview
  • Excellent18%
  • Very good27%
  • Average23%
  • Poor13%
  • Terrible19%
Travellers talk about
“aventura mall”(54 reviews)
“pool bar”(37 reviews)
“sunny isles”(55 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
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Additional information
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Offers from Ramada Plaza Marco Polo Beach Resort
Special Offer: Save $8 off Per Night
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Offers from Ramada Plaza Marco Polo Beach Resort
Special Offer: Save $8 off Per Night
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,405)
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1 - 5 of 1,619 reviews
Reviewed 2 days ago

I was assigned the wrong room. I was ejected by the customer that was supposed to receive that room, the staff member was aware of his error and didn’t want to correct the issue himself. The room that I was being moved to was of...More

Review collected in partnership with this hotel
Thank Crystal L
Hotel's Favourite
Reviewed 7 February 2018

We stay every year 2-3 weeks in the Marco Polo hotel, since last Year we see many changes, rooms are in much better conditions, new tv, fridge and everything looks new. The hotel lobby, shops, etc are also looking better than before. We were this...More

Thank George P
Response from 00gc, Manager at Ramada Plaza Marco Polo Beach ResortResponded 8 February 2018

George, thank you for returning to the Ramada Plaza Marco Polo Beach Resort. There is no better compliment than a guest who keeps coming back time after time! We're glad you like our revamped lobby and fresh, updated rooms. Having you as our guest again...More

Reviewed 2 days ago

This was my first visit to Miami and I ran into a problem with my reservation at this hotel. After speaking with Leydi & Gary the situation was resolved quickly. They have exceptional managerial customer service. Both took the time to listen and resolve the...More

Thank April G
Response from 00gc, Manager at Ramada Plaza Marco Polo Beach ResortResponded 2 days ago

April, thank you for taking the time to review our hotel. We love knowing that the attentive service provided by Leydi and Gary went a long way in making your stay so memorable. Reviews like yours mean the world to our associates and we will...More

Reviewed 3 days ago

Room was very old. Somewhere painting was coming off, missing some wall picture. Bathroom fan didn't work. Kitchen water pipe was blocked. This hotel has great location. Very quiet. But definitely needs some renovation. When u enter lobby looks like 5 stars but after looking...More

Review collected in partnership with this hotel
Thank alena_kruglova
Response from 00gc, Manager at Ramada Plaza Marco Polo Beach ResortResponded 3 days ago

Alena, thank you for taking the time to review your stay with us. We are sorry our hotel did not meet all of your expectations. We agree there are areas of the hotel which are beginning to show their age. We will make a note...More

Reviewed 6 days ago via mobile

I travel often & have stayed in hundreds of hotels (several in Miami). Leydi & Gary have exceptional managerial customer service. Both took the time to listen and resolve needs of our event attendees. Having been in both good and bad situations with other event...More

Thank Abdula J
Response from 00gc, Guest Relations Manager at Ramada Plaza Marco Polo Beach ResortResponded 6 days ago

Abdula, thank you for the fantastic review of the Ramada Plaza Marco Polo Beach Resort. We are thrilled to read our associates made such a wonderful impression. Our team, especially Leydi & Gary will be glad to know their efforts were key in making your...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$113 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Sunny Isles Beach
#7 On the Beach Hotel in Sunny Isles Beach
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Sunny Isles Beach
#7 On the Beach Hotel in Sunny Isles Beach
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (837)
Room & Suite (405)
Pool & Beach (147)
Dining (25)
Amenities (47)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
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TM1958
17 August 2017|
AnswerShow all 2 answers
Response from Bruce A E | Reviewed this property |
Why are you asking me this question? I'm a Marco Polo guest who wrote a review.
0
Votes
Caroline I
4 July 2017|
AnswerShow all 4 answers
Response from Sally S | Reviewed this property |
They have valet parking. I don't think there are any other options. I never rent a car. It is really easy and probably less expensive to Uber or use the bus. Tbe hotel is right on the bus line. I've used both with no... More
1
Vote
Caroline I
4 July 2017|
Answer
Response from jezzikais | Reviewed this property |
they only offer valet parking and it's $20 per day. they're very quick at having your car ready when you call. I think there is a public parking area close by but you have to pay by the hour.
1
Vote
Room Tips
"Clean the room prior to guest arrival. The view and kitchen were of an upgraded quality yet dirty"
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"Ask for ocean view"
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"My room had microwave oven and fridge it was clean and in good conditions except the bathtub which was old..."
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"ask for renovated rooms and check before you pay."
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