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Ramada Plaza Marco Polo Beach Resort

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Ramada Plaza Marco Polo Beach Resort
Ramada Plaza Marco Polo Beach Resort
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2,021 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Plaza Marco Polo Beach Resort
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Showing 1,336: English reviews
Colorado
Reviewed 15 March 2012

Keep looking of you expect a real resort. Of you want a good price In a reasonable room I think its fine.

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1Thank lobsterbacks
MPolo96, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

We appreciate your taking the time to leave a comment on your recent vacation at our resort located in the safe upscale neighborhood of Sunny Isles Beach. Our team is pleased that you enjoyed the spaciousness of our room and the kitchenette as much as we do. Our resort is reasonable priced for the neighborhood and offers a host of...

New York City, New York
Reviewed 14 March 2012

What a horrible experience! there are so many more hotels in Miami and they do not understand customer service. I hadn't even been in this hotel for more than 5 minutes when Ms Front Desk Manager started yelling at a guest while I was waiting on line to check in. Her behaviour was appalling, is this the first impression that...

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Helpful?
4Thank FacesTradings
MPolo96, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Thank you for taking the time to leave a comment on your recent stay at our oceanfront family friendly resort. Our management team is disappointed to read that some aspects of your stay were not as pleasant as we would have liked. Given the serious of your notes we are currently conducting an investigation with our Front office staff as...

Michigan City, Indiana
Reviewed 4 March 2012

Stayed there two days over the weekend for a short get-away with my husband. Had a nice room with a beautiful view of the ocean. Joe at the front desk was very helpful in giving us detailed information about the hotel and was nice enough to give us a free upgrade. Although the housekeeping kept forgetting to leave towels in...

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Helpful?
2Thank Kathy W
MPolo96, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

We are delighted to read that you had a memorable vacation on your recent stay at our oceanfront resort located in the upscale Sunny Isles Beach neighborhood. We are pleased that you enjoyed your accommodation, beautiful ocean views, competitive price and the vast knowledge and attentiveness of Joe at our Front Desk. I immediately shared your warm compliment with Joe...

Houston, Texas
Reviewed 2 March 2012

Friendly staff but carpets smelly, balcony doors difficult to slide, old mattresses. Way too expensive for what you get.

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Helpful?
2Thank Nisi_12
MPolo96, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Thank you for leaving a comment on your recent stay at our oceanfront family friendly resort located in the safe upscale neighborhood of Sunny Isles Beach. We are pleased that you enjoyed the friendliness of our staff as we do. Our Director of Housekeeping was copied on your notes regarding the odor of the carpets and the difficulty you had...

South Brunswick, New Jersey
Reviewed 2 March 2012

The staff at this hotel is superb. From Front Desk to Housekeeping, phenomenal. The rooms are spotless as is the whole hotel. But, sad to say, this is not enough to return to this hotel that is well past it's hay day. The hotel is placing guests in privately owned condos so the "rooms" are painfully inconsistent. The first room...

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Helpful?
1Thank OldChick61
MPolo96, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Thank you for leaving a comment on your recent stay at the Ramada Plaza Marco Polo Beach Resort. We are delighted to read that you enjoyed the superb hospitality of our staff and the cleanliness of our rooms as much as we do. Our Maintenance team was presented with a list of the opportunities you highlighted such as the air-conditioning...

Tampa, Florida
Reviewed 29 February 2012

I've been staying for 4 days at the Ramada. The stay was really nice and so are the staff, in the end I was almost sorry to leave. Upon arriving I found myself in a valley of smiles from the very first person I met Mr Milton Vargas (concierge). He explained everything I had available and gave me a list...

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Helpful?
2Thank new g
MPolo96, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

We are delighted to read that you had a memorable vacation at the Ramada Plaza Marco Polo Beach Resort. We are happy that you felt showered with great hospitality from the moment you checked into the resort and that you enjoyed your accommodation as well as our temperature controlled Olympic sized swimming pool. I immediately shared your kind remarks with...

Rio de Janeiro, RJ
Reviewed 26 February 2012

This hotel runs on a private-owner basis, so each room is maintained by means of different standards and decorations. The first room we stayed in was poorly maintained and since the shower tap broke on the first day we were transferrd to a better one after our room was flooded. This second room was very nice and updated, and looked...

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3Thank Travelmomwith2
MPolo96, Revenue Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Thank you for providing feedback on your recent stay at our oceanfront, family friendly resort. We are happy to read that you enjoyed the friendliness of the staff as much as we do. Our complimentary buffet breakfast is a crowd favorite and includes items such as hot fresh scrambled eggs, fresh fruits, hot oatmeal, muffins etc which is appeasing to...

Ottawa
Reviewed 20 February 2012

There is no heat in the hotel we were freezing at night the window/ balcony was letting in cold air at night got sick the next day , had to change rooms twice but the were all horrible , free breakfast is disgusting to say the least , pool is ok but old beach is good stay away if u...

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1Thank ARCOttawa
MPolo96, Revenue Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Thank you for leaving a comment on your recent stay at our resort. Our oceanfront family friendly resort is ideally located in the quiet upscale neighborhood of Sunny Isles Beach. Each of our units has an adjustable temperature control. Our complimentary buffet breakfast is a crowd favorite and includes items such as hot fresh scrambled eggs, fresh fruits, hot oatmeal,...

Waterloo, Iowa
Reviewed 18 February 2012

First, they lost my groups reservations. So half of our group had to go to a different resort. Then when we finally got a room, the bathtub had a dirt ring in it so the cleaning lady had to come and clean the room again. We tried going for drinks, and they ran out of all the liquor thar we...

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Helpful?
2Thank Felicka85
MPolo96, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Thank you for leaving a comment on your recent stay at our resort. We are disheartened to read that some aspects of your stay were not as memorable as we would have liked. We shared your comments regarding the condition of the bathroom and we do apologize for this oversight. Immediately, our Director of Housekeeping addressed the issue in a...

Miineral Ridge, OH
Reviewed 18 February 2012

We met several friends for snacks and refreshments. Service was excellent. "Patty" took care of our every need and we had a great evening.

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3Thank travel3983
MPolo96, Revenue Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

We are thrilled to read that you had a great experience on your recent stay at the Ramada Plaza Marco Polo Beach Resort. We are happy that you appreciated the attentive customer service at the Poolside Bar and we have shared your kind remarks with Patty. Thank you for selecting our property and would be elated to host you on...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Marco Polo Beach Resort staff and other travellers.
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Questions? Get answers from Ramada Plaza Marco Polo Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanfront is so beautiful with a balcony”
Shelley291, 25 Apr 2017 | Read review
“You are lucky if you get a high floor with a view of the beach.”
duwayneandcindy, 12 Apr 2017 | Read review
“Update furniture, carpet, and repaint rooms. The room was very outdated and looked like it was falling apart. My microwave did not work but the beds were very comfortable. ”
nmoraga, 20 Mar 2017 | Read review
“Don't book here”
lucyo833, 17 Mar 2017 | Read review
“Needs remodeling ”
chayilr, 13 Mar 2017 | Read review
5 of 5