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It is about six years since I last stayed here and it is obviously in need of a major refresh.
Staff were friendly and helpful, especially at reception and room service but despite also being friendly, helpful and personable the restaurant staff need help. It...More
Stayed one night in June 2018, 2 adults and a teenage son. The beds were very comfortable and room well appointed. We were particularly pleased with both the service and the quality of food in the restaurant, so much so that we returned the following...More
Hard to believe this hotel can get so many things wrong. Invoiced me twice for a stay in April. Corrected the mistake in May and then invoiced me again without notice in June. I guess I will get another reversal in July. All the time,...More
We stayed needing a Sydney base for a few nights and found a good price on a room. The hotel was clean and comfortable. The beds were comfortable and the room had a good shower, TV and mini bar avaliable.
Buffet Breakfast was quite good...More
Last minute stay in Parramatta. Easy location, onsite parking. Comfy queen size bed. Nice size room, modern ensuite, great heater. Nice in-house restaurant or room service is available. Across the road from supermarket and fast food is close.More
Response from Joleen H, General Manager at Mercure Sydney ParramattaResponded 3 weeks ago
Thank you for your sharing feedback about Mercure Sydney Parramatta.
We are so happy to hear that you enjoyed your stay at our hotel and hope that we can expect to see you again.
Again, thank you for your review about the hotel...More