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Silverwater Resort

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Silverwater Resort
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857 Reviews from our TripAdvisor Community

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Showing 853: English reviews
Melbourne, Australia
Reviewed 3 days ago NEWvia mobile

We moved across to Silverwater after leaving Ramada resort early following a terrible experience there on Thursday night (see our review of that place). Silverwater were able to find us a 3 bedroom apartment on the same day we enquires and what a relief! It literally was like chalk and cheese the difference between the 2 resorts and to top...

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Thank Vaughan J
Melbourne, Australia
Reviewed 6 days ago NEW

The view was amazing, we enjoyed the happy hour cocktails and the dinner was delicious. The tennis and swimming facilities were great also. On the negative side, the games room was not air-conditioned and was like a sauna. The room was dated and could definitely do with an update and the fridge was broken. There was no room service for...

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Thank NicStar123
Reviewed 6 days ago NEWvia mobile

I purchased a groupon voucher for this resort and was not disappointed. I would definitely use this resort again. The apartment we stayed in was very slightly run down and could have done with a lick of paint but overall we had a great stay. It was ideal for my husband and I and our 3year old and 11 month...

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Thank Boppy2013
Beaumaris
Reviewed 1 week ago

We spent a week there over Christmas 2016 and found it great. The Christmas buffet was fantastic. The views from the rooms are variable. Our room was apartment 207 and had fantastic views. The family apartments are further up the hill but have very limited views.

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Thank petergV5173BV
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that overall you enjoyed your stay and the fantastic views from the apartment. Christmas Day lunch is always a big event at the resort and I was pleased that you enjoyed the extensive offering. Once again thank you for...

Melbourne, Australia
Reviewed 1 week ago

We stayed 4 nights over New Years and found the facilities (pool, tennis court, kids jumping area, playground) fantastic however everything is bit run down and dirty. We asked for apartment with a view and received beautiful water outlook with minimal noise from the road. Once checked in we noticed that two towels in the master bedroom were dirty and...

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Helpful?
Thank Finoz13
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that overall you enjoyed your stay in one of our spacious apartments. I apologise that the adjoining guests were feeding the birds. Kids Club is available during the school holidays, Cooking with Chef is one of our most popular...

Auckland Region, New Zealand
Reviewed 1 week ago via mobile

We went there for our anniversary holiday. The reception was luke warm. But ok won't be too harsh on that. But we booked a 1 bedroom apartment. This was in poor condition. Carpet was grotty and dirty. Didn't look like it had been vacuumed for months. The sofa was dirty with mud as were the chairs. Booklet says to leave...

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Thank Devashana G
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

ear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was sorry to read that your apartment has some housekeeping related issues, I do apologise for this and will follow up with the housekeeping team. Once again thank you for your feedback and we look forward to welcoming you back to Silverwater when...

Reviewed 1 week ago via mobile

Stayed for two nights and believed that with the huge amount I paid that I would feel like I was at a resort!! This was not the case at all!! Packed with kids the pool was the most unpleasant place to be! The restaurant was just as bad!! Overpriced food and tiny portions that left us starving despite spending $100...

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1Thank Jaclyn O
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was sorry to read that kids playing in the pool were not to your liking and the restaurant portions were too small. We wish you well for your future travels. Kind regards General Manager

Melbourne, Australia
Reviewed 1 week ago via mobile

Phillip Island is justifiably popular with natural beauty, great amenities and lots of things to do for both couples and families. Crowds can be the price of it's popularity which can defeat the purpose of a holiday. But our family recently visited and stayed at Silverwater Resort in San Remo in a 3 bedroom apt. which proved to be the...

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Thank LeeYvonne
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that you enjoyed your stay in one of our spacious three bedroom apartments. The many on-site facilities make for a great stay and plenty of entertainment. Once again thank you for your feedback and we look forward to welcoming...

Melbourne, Australia
Reviewed 1 week ago via mobile

We just got back after staying in silverwater resort for 2nights for my birthday and paid $275 per night in room 403. I know it was a busy holiday season so prices were high but having said that, hotel should really know what their room has to offer before charging that big amount to guests. Room was very very basic...

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3Thank julie s
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was sorry to read that during your stay you have noisy neighbours, I do apologise for this. We do offer various breakfast deals from time to time and I was glad you took advantage of this deal. Once again thank you for your...

Shepparton, Australia
Reviewed 1 week ago

I stayed here 12th Dec for 3 nights I got off of Groupon and I would recommend to anyone. Very family friendly all the rooms were either 2 or 3 bedroom with full facilities, very clean and comfortable, has inside and outside pools, lovely restaurant and very friendly staff

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Thank judylizmatthews
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that you enjoyed your stay, the many on-site facilities and took advantage of one of the great deals in market. Once again thank you for your feedback and we look forward to welcoming you back to Silverwater when next...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Silverwater Resort

Address: 17 Potters Hill Rd, San Remo, Victoria 3925, Australia
Region: Australia > Victoria > Gippsland > San Remo
Price Range: £83 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Silverwater Resort 4.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Silverwater Hotel San Remo
Silverwater Hotel Phillip Island
Silverwater Resort Phillip Island
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Questions & Answers

Here's what travellers have asked, with answers from Silverwater Resort staff and other travellers.
10 questions
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Melbourne, Australia
Lakes Entrance, Australia

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Questions? Get answers from Silverwater Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was apartment 207 and had fantastic views. The family apartments are further up the hill but have very limited views.”
 of 5 bubbles petergV5173BV, 6 Jan 2017 | Read review
“If your going with elderly family or friends let them know because they don't have lifts and it is a 2 storey building”
 of 5 bubbles judylizmatthews, 4 Jan 2017 | Read review
“If you have to go, get a guarantee of an upstairs apartment.”
 of 5 bubbles Melbourne3161, 3 Jan 2017 | Read review
“Good accessibility and comfortable rooms for a family with two children”
 of 5 bubbles 829sebastian, 1 Jan 2017 | Read review
“Great views can be experienced from the "Hilltop" rooms (eg apartment 106)”
  • Typical Villa
  • 1x Bedroom Apartment (# 106)
  • 1x Bedroom Apartment
 of 5 bubbles 191adamc, 29 Dec 2016 | Read review
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