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Hermitage Hotel

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Hermitage Hotel
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1,505 Reviews from our TripAdvisor Community

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Showing 1,494: English reviews
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Reviewed 3 days ago NEWvia mobile

First time at the Hermitage and will definitely not be my last. Top to bottom, a wonderful experience. The staff is fantastic. Courteous, extremely knowledgeable, supremely professional and above all, welcoming. This was my first time in Nashville and I'm already planning to return.

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Helpful?
Thank Rick B
Bill S, Rooms Director at Hermitage Hotel, responded to this review

You're always welcome in Nashville and to The Hermitage Hotel! We appreciate you taking the time to post this review, it means so much to our Staff. We look forward to hosting you next time!

Alton, Illinois
Reviewed 3 days ago NEW

First the good parts. Extremely friendly and helpful staff. The doorman/valet was exceedingly attentive and accommodating. The hotel is beautiful and the room was very nice. Overall, it was a good travel experience. However, I won't rate it as excellent because of a bad experience. Three times beginning at 1:00am and ending at 3:45am there was screaming, yelling and banging...

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Helpful?
Thank C0rgiL0ver
Bill S, Rooms Director at Hermitage Hotel, responded to this review

Thank you for highlighting the positives, but I'd love to speak with you about your poor experience with the late night noise. Please call me at your convenience. Bill Simmons 615-649-3924

Toronto
Reviewed 4 days ago NEW

Lovely, elegant hotel. Was nice to come back to its calming atmosphere after a night out honky tonking! Was a 10 minute walk to everything. Quite like a old world hotel you'd find in Europe. The doormen were very friendly and welcoming each time we entered and left the hotel. It really added to our already positive impression of the...

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Helpful?
Thank TorontoMotheroftwo
Bill S, Rooms Director at Hermitage Hotel, responded to this review

Thank you for the kind review! Our service is what separates us from any other hotel, in our humble opinion! So delighted to hear that your experience mirrored our mission. We hope to you again soon!

Estero, Florida
Reviewed 4 days ago NEWvia mobile

After enjoying the beautiful hotel and amazing service for five consecutive visits in Nashville, we were excited to bring our cousins to celebrate their anniversary - and all was AMAZING as usual. The amazing service started before we even arrived, thanks to Sean Fisher at the concierge desk. I was slammed with work prior to our visit, and reached out...

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Helpful?
Thank BizTraveler1970
Bill S, Rooms Director at Hermitage Hotel, responded to this review

Thank you so much for the review! I was glad we were able to connect this week and we look forward to your arrival next week! You're absolutely right, Sean is amazing as are all of our Concierges. We are so proud of the work they do every single day to ensure all our guests experience "the real Nashville".

Atlanta, Georgia
Reviewed 6 days ago NEWvia mobile

Luxury, service, location. Everything was perfect! From the moment we arrived, we were attended to with the utmost hospitality. Location was perfect for walking to all attractions, room was lovely. Had the deluxe with a view of the Capitol, which was so wonderful! Restoration of the building is impeccable. Worth every Star it has earned.

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Helpful?
Thank Barbara M
Bill S, Rooms Director at Hermitage Hotel, responded to this review

We are so glad you enjoyed the perfection at The Hermitage! That view of the Capitol and Tennessee's rolling hills is breathtaking, so glad you enjoyed it. Thanks so much for the review and we look forward to seeing you next visit!

Bartlett, TN
Reviewed 1 week ago via mobile

Located inside the Hermitage hotel, the Capital Grille ISA good location to eat. I had the smoked salmon and my sweetheart had the meatloaf. The service was fast and the drinks were delicious as well.

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Helpful?
Thank Izzy333
Nashville, Tennessee
Reviewed 1 week ago

Our lunch at the Capitol Grille was outstanding! The food and beverage manager, Sanjeev Manchanda, was a welcoming and attentive host who made our dining experience memorable. The food and service were exceptional housed in the beautiful Hermitage Hotel, an exquisite location. Definitely a 5 Star experience!

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Helpful?
Thank suchihawaii
Bill S, Rooms Director at Hermitage Hotel, responded to this review

Thank you so much for the positive feedback! Sanjeev and the entire Food and Beverage team are incredible. We are glad you noticed!

San Antonio, Texas
Reviewed 2 weeks ago

Aside from being a beautiful, elegant and historic hotel, The Hermitage hospitality was among the best we've encountered in all of our travels and luxury stays. We had requested an early check-in, which they accommodated, and we were settled in our room as soon as we arrived -- complete with fresh flowers, fruit from their local garden, soothing classical music...

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Helpful?
1Thank Michele M
Bill S, Rooms Director at Hermitage Hotel, responded to this review

Wow, what an amazing review! Thank you so much. We really enjoyed hosting both of you during your visit and I'm so happy to hear you enjoyed our extra "touches" that separate us from anywhere else in the country. Our General Manager shared the very special note you wrote to the entire team this morning as well. It made everyone's...

Louisville, Kentucky
Reviewed 3 weeks ago

Tennessee's only Forbes Five Star AAA Five Diamond historical hotel of America was everything my husband and I hoped it would be. Elegant, refined, posh and the Capitol Grille restaurant was superb. The hotel is within walking distance to everything but not right on top of the party that is Nashville. We loved it!!!

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Helpful?
Thank Cindy D
Bill S, Rooms Director at Hermitage Hotel, responded to this review

We love that you loved it! Thank you so much for taking the time to share your experience with us. We are so honored to host guests who take such a vested interest in our consistent elegance.

Passaic, New Jersey
Reviewed 3 weeks ago

My husband and I have stayed at various hotels around the world. This was BY FAR my favorite one. It was luxurious from A-Z. I would go back to Nashville just to stay here. There was a jacuzzi with soothing music/tv. There were chocolates by the bed along with a hand-written card that stated the weather forecast for our stay....

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Helpful?
Thank Estherpom
Bill S, Rooms Director at Hermitage Hotel, responded to this review

What an incredible review! We will gladly host you again anytime you need a luxurious getaway in our incredible city. Thanks for letting us know about your amazing visit!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Capitol Grille
Capitol Grille
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Opened in 1910 The Hermitage Hotel is Tennessee's only Forbes Five Star and AAA Five Diamond Hotel. Reborn in 2003 The Hermitage Hotel is again a Sanctuary for travelers in the heart of Music City. ... more   less 

Additional Information about Hermitage Hotel

Address: 231 Sixth Ave North, Nashville, TN 37219-1903
Region: United States > Tennessee > Nashville > Downtown Nashville
Price Range: £279 - £512 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hermitage Hotel 5*
Number of rooms: 122
Reservation Options:
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Hotel Style:
#1 Business Hotel in Nashville
#1 Romantic Hotel in Nashville
#2 Family Hotel in Nashville
#3 Luxury Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Hermitage Hotel staff and other travellers.
22 questions
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See all questions (22)

Questions? Get answers from Hermitage Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
 of 5 bubbles TorontoMotheroftwo, 22 Feb 2017 | Read review
“Corner rooms on higher floors offer great views.”
 of 5 bubbles michelem307, 6 Feb 2017 | Read review
“King deluxe rooms are huge and offer a large soaking tub. Our room faced the front of the hotel and faced offices across the street.”
 of 5 bubbles plmille2, 4 Jan 2017 | Read review
“Ask for a view of the capitol”
  • The view out our window
 of 5 bubbles Rcanaga, 30 Dec 2016 | Read review
“High floor with a Capitol view.”
 of 5 bubbles barbboston, 27 Dec 2016 | Read review
5 of 5